Avis : Dusit Beach Resort Guam

Réponse de l'établissement: Thank you for sharing your feedback. We sincerely apologize that your stay at Dusit Beach Resort Guam did not meet your expectations. Your comments regarding cleanliness, service, and overall experience are taken very seriously, and we will review them closely to improve our standards. We truly regret the inconvenience you encountered and appreciate you taking the time to share your observations.

Réponse de l'établissement: Dear Ellenshanghai - Hafa Adai, and thank you for staying with us at Dusit Beach Resort Guam. We're delighted to know you enjoyed our prime location and the convenience of nearby attractions.We’re sorry to learn that certain aspects of your room experience did not meet your expectations. Your feedback has been shared with the relevant teams to help us improve the quality and consistency of our service. We truly value your input and hope to have the opportunity to welcome you back for a more seamless and comfortable stay next time. Si Yu’os Ma’ase – thank you again.

Réponse de l'établissement: Dear Rafael - Hafa Adai! Thank you so much for your kind and detailed review. We're thrilled to hear that you enjoyed your stay with us and appreciated not only our amenities and breakfast buffet, but also our convenient location in the heart of Tumon. It’s wonderful to know you were able to explore the area and make the most of what Guam has to offer. We hope to welcome you back for another memorable stay soon!Si Yu'os Ma'ase – thank you once again!

Réponse de l'établissement: Hafa Adai! Thank you for your wonderful review! We’re delighted to hear that you had such an enjoyable stay and that you appreciated the convenience of the nearby 24-hour coffee shop and Korean rental car service. It’s always a pleasure to know our guests would love to stay longer. Thank you for the beautiful picture of the sunset too! We look forward to welcoming you back for another fantastic experience in the future!Si Yu'os Ma'ase – Thank you once again!

Réponse de l'établissement: Hafa Adai! Thank you for taking the time to share your feedback. While we're pleased to know you appreciated the amenities, cleanliness, and surroundings, we regret to hear that the room arrangement and staff interaction did not meet your expectations. We sincerely apologize for the inconvenience caused during the room assignment process. Your request for a connecting room should have been handled more smoothly, and we are currently reviewing this internally to ensure better coordination going forward. We truly appreciate your comments, as they help us improve the experience for future guests. We hope to have the opportunity to welcome you back and provide a more seamless stay. Si Yu’os Ma’ase – thank you once again.

Réponse de l'établissement: Dear Ms. Nicole Mari - Hafa Adai and thank you so much for your glowing review and outstanding rating. We're absolutely thrilled to hear that your stay at Dusit Beach Resort Guam was everything you had hoped for and more. From the breathtaking views from your room to the unbeatable location surrounded by luxury shopping and island attractions, it’s wonderful to know you were able to enjoy the very best of what we offer. Your kind words about the live entertainment, spa, and beachside dining truly capture the experience we strive to deliver. We sincerely hope to welcome you back for another unforgettable stay in paradise. Si Yu’os Ma’ase – thank you once again.

Réponse de l'établissement: Dear Natsuho – Hafa Adai ! Thank you for your outstanding 10/10 review of Dusit Beach Resort Guam. We are delighted that you enjoyed our prime location, clean and comfortable rooms, and overall experience. We look forward to welcoming you back for another memorable stay. Si Yu'os Ma'ase – thank you once again.

Réponse de l'établissement: Hafa Adai, Infinitylight! Thank you for sharing your wonderful feedback. We're so pleased to hear that you enjoyed your stay with us and appreciated the spacious room and beautiful beach. It’s fantastic to know our amenities and service contributed to your satisfaction. We look forward to welcoming you back for another great experience! Si Yu'os Ma'ase.

Réponse de l'établissement: Hafa Adai!　Thank you so much for your wonderful review and perfect scores across the board! We're delighted to hear you enjoyed the stunning views and found our location both accessible and of great value. It’s also heartening to know our team made a positive impression during your stay.　　We truly appreciate your kind words and hope to welcome you back to Dusit Beach Resort Guam for another memorable experience in the near future.　Si Yu’os Ma’ase – thank you once again.

Réponse de l'établissement: Dear Meyber, Hafa Adai! Thank you very much for choosing Dusit Beach Resort Guam and for sharing your valuable feedback with us. We’re truly pleased to hear that you enjoyed our prime location, the breakfast offerings, and the friendly service from our team. However, we sincerely regret the disappointment caused regarding the Pirates Kids Club. We understand how frustrating it must have been, especially for your child, to not be able to join the activities during your stay. The club’s limited capacity and advance reservation requirement are in place to ensure a safe and enjoyable experience for all participants, but we apologize if this was not communicated clearly prior to your arrival. Your comments are greatly appreciated, and we will review how we provide information about Kids Club access to help prevent such situations for future guests. We truly hope to have the pleasure of welcoming you and your family back again, and next time, we would love to assist you in securing a reservation for the Kids Club in advance to make your stay even more memorable. Si Yu’os Ma’ase – thank you once again.

Réponse de l'établissement: Hafa Adai! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our location, service, and the view exceeded your expectations. Our team takes pride in creating memorable experiences for our guests, and your kind words. Si Yu'os Ma'ase (Thank you)

Réponse de l'établissement: Hafa Adai and thank you for taking the time to share your feedback. We’re glad to know you enjoyed our convenient location and appreciated the service provided by our team. We also acknowledge the areas you rated lower and will take your input into consideration as we continue working to improve the overall guest experience. We hope to welcome you back again for an even more enjoyable stay.Si Yu’os Ma’ase – thank you again.

Réponse de l'établissement: Hafa Adai! Thank you for sharing your positive review and for highlighting our strategic location, cleanliness, and good service. We are thrilled to know that you had an enjoyable stay and that you plan to book with us again. We look forward to welcoming you back for another pleasant experience. Si Yu’os Ma’ase - Thank you.

Réponse de l'établissement: Hafa Adai! Thank you for staying with us at Dusit Beach Resort Guam and for sharing your perfect score. We're thrilled to hear you had a great time and that every aspect of your stay—from the amenities and cleanliness to our service and surroundings—met your expectations. We hope to welcome you back again soon for another memorable visit. Si Yu’os Ma’ase – thank you once again.