Meilleurs hôtels avec spas à Trapani

I am sorry to post this review but we had a rather strange experience that was not dealt with well by the hotel at all. We had booked for 2 nights only. First night. My partner went to bed earlier than me and I had a late drink just outside in a bar. When I went to the room my partner was asleep. This was approximately 1 am, there was no one at reception at that time. In the room I went to open the bathroom door and the handle came off in my hand. It is a mirrored door with no instructions on whether to push or pull. Anyway there was no way to fix it back into place and there we were without a bathroom! No way to go to the toilet and our medications locked inside. So I went downstairs and still nobody on reception. Went back upstairs and looked the reception number and the emergency number. I called them both. No answer! So I went back downstairs once again. I looked everywhere and eventually found the receptionist in the kitchen listening to a radio show on his phone. Hence why he did not hear the reception phone. He spoke good English and I explained the situation. So we both went upstairs (my wife was still asleep in bed). He also decided it could not be fixed and offered for us to change rooms up to the 3rd floor. OK that was alright but he wanted us to move our luggage there and then and said he would help. By now it is around 2 am, I have a sleeping wife (awake by now) and this was simply not on. I said we would take the room (what else could we do) but that the luggage was going nowhere. Anyway we went to the upper room and was told by the receptionist that it was an upgrade. We actually didn't like it as much at all. But I digress. The next morning the manageress was there and she had heard about the incident and was very apologetic but not giving an inch. Her words were 'These things happen'. At the time I was speaking to her my friend a local from Trapani had arrived at the reception and I didn't want to cause any scene. The next day we were very tired and this affected everything that we did well into the next evening. I'd thought about what had happened during the day and how the hotel had dealt with it. I also mentioned it to some our our Italian fiends who said that they would have insisted on not paying for that night. Anyway it goes on. When we returned late that evening there was a cheap bottle of 7 euro fizzy wine with an apology note. When were we supposed to drink this exactly? We were leaving the next morning back to UK. And carry it? So on checking out I decided that the whole experience had been somewhat of an insult. I wanted to remonstrate with the manageress but she was not there. I placed the bottle of cheap fizzy wine on the reception counter....It is a pity because the hotel was nice and the breakfast was very nice. However the staff need customer training as it is all gloss with no substance. The fancy fittings in the rooms are also suspect.

With a stay at Angelo Apartments & Rooms in Trapani (Trapani City Centre), you'll be within a 10-minute walk of Port of Trapani and Palazzo Senatorio. This aparthotel is 0.1 mi (0.2 km) from Chiesa del Purgatorio and 0.2 mi (0.4 km) from Via Mura di Tramontana Ovest.Take advantage of recreation opportunities including a sauna and bicycles to rent. This aparthotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).At Angelo Apartments & Rooms, enjoy a satisfying meal at the restaurant.Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Stay in one of 6 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

We spent a wonderful week in Scily travelling by car around the island. Visited impressive sightseeing places. At the end of the trip decided to stay in Trapani before the flight. And as a wonderful end of our adventures was the stay in the perfect apartment. It is a real well equipped , of modern design and marvellous atmosphere appartment. The host are super hospitable and friendly, enjoyed communucating with them. Everything that you want to see is 1-10 min walk. A lot of restaurants around. The streets are clean , people smily and lively. Thank you for the opportunity to stay in this appartment. That was luck for us.