Hôtels à , Oulan-Bator

Reservé une chambre double, non-fumeur. Confirmé par l'hôtel par écrit. À l'arrivée, il n'y avait pas de réservation, pas de chambre double, pas de chambre non-fumeur. Nous avons été offerts de regarder les différentes chambres, mais il a été démontré que toutes les chambres sont fumeurs, donc ils sentent tous aussi terriblement mauvais. De plus: Les chambres sont confrontées à l'une des principales routes d'Ulan, avec un trafic lourd même très tard à la nuit; et aussi directement face aux voies ferrées - c'est pourquoi il est super lourd toute la nuit. Nous sommes donc attrapés entre une roche et un endroit difficile : Ouvrez la fenêtre et trouvez qu'il est impossible de dormir en raison du bruit ; ou fermez la fenêtre et étouffez de l'horrible odeur de la chambre. Surprise du matin : la chambre semble propre, mais nous nous réveillons à être mangés vivants par certains bugs de lit. Nous avons demandé à parler au gestionnaire, mais il était déjà hors de service quand nous nous sommes connectés et n'est pas revenu avant que nous soyons demandés à sortir (il n'est évidemment disponible que le soir ....). Demandé pour un rabais, mais seulement le gestionnaire pourrait arranger une telle chose .... Tout en tout un endroit vraiment terrible, pas digne de l'argent (ou tout l'argent, en fait).

Très bon hôtel! Il y a tout pour un séjour confortable. Très bon emplacement et service. Nous avons été fournis avec un taxi à la gare et aussi avec petit déjeuner, malgré le fait que nous avons vérifié très tôt. Nous pouvons recommander cet hôtel à tous ceux qui envisagent de visiter Ulaanbaatar.

hôtel très propre et gentil. Personnel de la police. Très bon petit déjeuner. Il est situé sur l'autoroute à l'aéroport d'UlaanBaatar. J'aime cet hôtel et je resterai toujours là. Le prix est adéquat et très adéquat.

Wonderful hotel in excellent location within walking distance from the main square. Spacious fully equipped rooms, wonderful service, great bar on the first floor. On the downside I would mention the lack of bidet shower in the bathroom. The pool looks great, but rather shallow and water there a few degrees too cold.

I have traveled to many places far and wide, and NEVER expected to have one of the finest hotels I have every stayed in be in Mongolia! As part of my Mongolian Luxury Tours, I had THREE opportuinities to stay at the Blue Sky (arrival, return from Gobi desert, return from Western Mongolia) and each time was superb. The hotel is beautiful, and the rooms, service, and friendliness made each stay very wonderful and welcoming. You can not go wrong with this hotel. It is GREAT!!!

Stayed here 3 different times while on a tour of Mongolia. Staff at front desk are friendly and helpful. Room was comfortable but air conditioning was very cold and could not adjust so finally had to just turn it off. Hotel is in great location a block from the big square and close to a large mall and cashmere store on the corner and another across the street. (Note: entrance to the mall is on second floor from the cashmere store on the corner outside of hotel and to the right). I had one major issue- I turned on my “do not disturb” light when we left for the day and when I returned that evening the light was off and my room had been made up. I advised the tour guide who said something to the front desk person and she responded that the room had only been entered to leave new bottles of water - so I guess if you have the do not disturb sign on they still enter to leave water? It was upsetting because they never addressed the issue of making up the room. The other two times we were only there for a night and things were OK. Room had amenities such as soap, shampoo, conditioner and lotion as well as coffee and tea, but bring your own washcloth if you are used to using one. Also room has a safe. Breakfast buffet was good but not wonderful but it was the best we had out of all of the other places we stayed while in Mongolia. Hotel can also provide airport pick up and return for a fee if you contact them and advise arrival time and number of people and suitcases. Hotel is located about a one hour drive in normal traffic from airport and 20-30 min longer in heavy traffic.

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.

L'emplacement de l'hôtel est très bon, au coeur du centre-ville. Il y a un parking. Les installations sont un peu vieilles, mais propres. Le restaurant propose principalement des plats de style mongol, bon marché et de bonne qualité. En bref, c'est un hôtel très rentable.

Il y a beaucoup de voitures sur le parking, pas bon pour se garer, bien situé, à côté de la place Gengis Khan, et du bâtiment central, manger, faire du shopping sont très pratiques, le prix est très élevé !

Il est bien situé et dans l’ensemble, il répond à mes attentes en matière de ce que devrait être un hôtel 5 étoiles. La chambre est assez grande et offre une belle vue. Enfin, il y a plein d'options pour le petit-déjeuner. C’est définitivement l’hôtel dans lequel je séjournerais chaque fois que j’ai l’intention de visiter à nouveau la Mongolie.