Avis : Crowne Plaza Wuhan

Réponse de l'établissement: Cher client,Nous vous remercions d'avoir choisi le Crowne Plaza Wuhan et d'avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié notre emplacement privilégié - à proximité immédiate des centres commerciaux et d'une multitude de restaurants ouverts jusqu'à tard, ce qui a grandement facilité votre séjour.Concernant la fréquentation élevée de notre piscine, nous vous présentons nos sincères excuses. Vos suggestions sont extrêmement précieuses pour nous et guident nos efforts d'amélioration. Nous serions honorés de vous accueillir à nouveau et de vous offrir des installations encore plus perfectionnées.Dans l'attente du plaisir de vous recevoir prochainement.Zheng Cheng-Directeur Général

Réponse de l'établissement: Dear guest,Thank you for taking the time to share your review.We are delighted to hear that you found your room comfortable and enjoyed the convenience of having a shopping mall right next to us.At the same time, we sincerely appreciate your constructive feedback regarding our sports facilities and the limited F&B options. Please know that we have shared your comments with our team as part of our ongoing efforts to improve our guest experience.We hope to have the opportunity to welcome you back for a more complete and satisfying stay in the future.Best regards,Eric Zheng—Hotel General Manager

Réponse de l'établissement: Dear Guest,Thank you for choosing the Crowne Plaza Wuhan and for sharing your perfect rating and recommendation! Our prime location makes us an ideal choice for your travels in Wuhan. What we take even greater pride in is our exceptional service team, dedicated to providing thoughtful and professional care at all times, ensuring you a delightful and memorable experience. We sincerely look forward to welcoming you back on your next visit!Sincerely,Zheng ChengGeneral Manager

Réponse de l'établissement: Dear Guest,Greetings! It is a great honor to receive your wonderful feedback on Crowne Plaza Wuhan Baohe as well as the services provided by Cora Cheng and Jay Liu. We have always been committed to delivering thoughtful and attentive service to every guest, and your recognition is our greatest motivation. We will continue to maintain and continuously enhance our service quality, ensuring that every guest staying with us can experience warmth and comfort.We also appreciate your praise for Cora Cheng and Jay Liu. We will convey your encouragement to them, and we are confident that they will strive even harder to serve our guests. We look forward to welcoming you back to our hotel soon, and we will as always provide you with high-quality service.Sincerely,Zheng ChengGeneral Manager

Réponse de l'établissement: Dear Guest,Thank you so much for your high praise! We are truly honored to learn that you were satisfied with our hotel’s facilities, spacious environment, and exceptional service. A special thank you for your heartfelt recognition of our colleague, Cora Cheng. Your kind words will serve as great encouragement to her, and we will make sure to share your feedback with her.It is our constant pursuit to provide every guest with service that exceeds expectations, and we are delighted to have delivered a nearly perfect experience for you this time. Your support will continue to inspire us to strive for improvement and excellence.We sincerely look forward to welcoming you back and hope to have the opportunity to bring you more pleasant surprises in the future!Best regards,Zheng ChengGeneral Manager

Réponse de l'établissement: Dear Guest,Thank you very much for your kind words! We are truly honored to know that you enjoyed the quiet environment of our rooms, the well-equipped facilities, and our attentive service. Your recognition is a tremendous encouragement to our team. We look forward to welcoming you back and wish you all the best!Sincerely,Zheng ChengGeneral Manager

Réponse de l'établissement: Dear Valued Guest,Greetings from the IHG family! As a premium brand under the InterContinental Hotels Group, we are truly honored to have the opportunity to serve you during your recent stay. Thank you for your high recognition of our service. Our dedicated team strives to deliver thoughtful and professional service with genuine care at all times, committed to providing heartfelt hospitality to every guest.Your kind words of appreciation for Cecilia have been shared with her and the entire team. Such encouragement is our greatest motivation to keep improving. We sincerely look forward to welcoming you back on your next visit!Warm regards,Zheng ChengHotel Manager

Réponse de l'établissement: Dear guest，Thank you for your thoughtful review! We are delighted that our grand lobby, comfortable rooms, and excellent service met your expectations. Your feedback on dining variety is invaluable, and we are actively exploring menu enhancements to cater to diverse preferences. We truly appreciate your recommendation and look forward to welcoming you back for an even more perfect stay!Yours sincerely,Eric ZhengGeneral Manager

Réponse de l'établissement: Prezado(a) Hóspede:É com grande satisfação que agradecemos por escolher o Crown Plaza Wuhan Development Zone como sua opção de hospedagem durante esta viagem de negócios. É uma honra para nós oferecer serviços acolhedores e atenciosos e receber sua valiosa valorização.Nosso compromisso é proporcionar a todos os hóspedes uma experiência única e de alta qualidade, com serviços personalizados que atendam aos detalhes de suas preferências individuais. Esperamos que os cuidados do hotel tenham trazido momentos felizes à sua estadia em Wuhan e contamos sinceramente com a oportunidade de recebê-lo(a) novamente.Atenciosamente,Zheng ChengGerente Geral do Hotel

Réponse de l'établissement: Dear guest:Thank you for choosing Holiday Inn Wuhan Qingchuan as your choice for this business trip. We are honored to bring you intimate and friendly business travel services and get your recognition. We strive to provide all guests with a unique and high-quality stay experience, and provide you with personalized and exclusive service in the details. We hope that the hotel's considerate service can bring you a happy trip to Wuhan, and we sincerely look forward to your visit again. Zheng Cheng - General Manager

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay at the Crown Plaza Wuhan Development Zone! We are delighted to hear that our services provided you with a satisfying experience. Our commitment has always been to create a beloved hotel for our guests. We look forward to welcoming you back to Wuhan and hosting you again at the Wuhan Baohe Crown Plaza Hotel!Best regards,Zheng ChengHotel General Manager

Réponse de l'établissement: Dear guest:As IHG's premium hotel brand, we are honored to have the opportunity to help you on this trip. It is a great honor to receive your high evaluation and recognition of the hotel, and Crowne Plaza Wuhan is committed to providing sincere hospitality to every guest. We sincerely look forward to your visit again and hope that you can experience more intimate service we provide for you in the future! Zheng Cheng - General Manager

Réponse de l'établissement: Dear Guest,Hello! Thank you so much for your positive review and for your fondness towardsCrowne Plaza Wuhan Development Zone. We are delighted to see that you appreciated the hotel's ＜delivery robot＞. We are committed to providing impeccable service to our guests and carefully take every guest's feedback to heart. Your expectations are the direction in which we strive to excel! We will continue to work hard to make your journey as perfect as possible. We look forward to welcoming you back, so we can offer you more exceptional experiences.Sincerely,Zheng Cheng—General Manager of the Hotel

Réponse de l'établissement: Dear Guest, Thank you very much for your meticulous praise. Our hotel is located in the core area of Wuhan Economic and Technological Development Zone, surrounded by complete commercial facilities. It is 39 kilometers away from Wuhan Tianhe International Airport. You can reach the hotel directly from Wuhan Metro Line 3, Sports Center Station. The transportation is very convenient. The hotel has 263 modern guest rooms designed by the Crowne Plaza brand's "Modern Business Travel" style, which are flexible and caring, and allow you to control whether to relax or focus efficiently. As a Crowne Plaza brand, we pay special attention to the guest's sleep quality. In terms of bedding, we use soft and hard pillows that meet global standards. In terms of mattresses, we also use internationally branded and certified mattresses. The design of the mattress is conducive to spinal health, providing guests with high-quality sleep. The hotel breakfast not only prepares American and Chinese breakfasts, but also has Wuhan's local specialties such as hot dry noodles and doupi. Thank you again for your love for Wuhan Baohe Crowne Plaza Hotel. We look forward to your next stay!Best regards,Eric ZhengGeneral Manager