Avis : Four Points by Sheraton Wuhan Jiangxia

Amazing room, the pool was nice, easy check in and check out process, the tub was great! Amazing Breakfast, Amazing staff, Amazing experience. Good location to pharmacy, shops and other food eateries. 45-1 hour from Hankou Train station. I had no complaint except the elevator was a bit annoying having to get off then get on another. But the stay is 10/10 perfection. I would definitely recommend. I would definitely stay here again for sure!

I recently stayed at this hotel between 29 April to 2 May 2025. Check-In Experience Upon arrival, there was a noticeable queue at the lobby. The solo staff member did not promptly call for assistance, leading to guest dissatisfaction when a second line was eventually opened. Room Condition The initial room had a musky sandalwood-like odor, possibly from previous guests using spa amenities or smoking. I was offered two alternative rooms and chose the first one, but the smell persisted, likely due to the central air conditioning. The manager on duty provided fruits and snacks as a gesture of goodwill. Air Conditioning Both my friend and I found the air conditioning insufficiently cool, waking up sweaty during the night. Elevator System & Security The hotel employs a two-lift system: one from the ground floor to the 23rd-floor lobby, and another from there to the guest rooms. This setup raises security concerns. For instance, I encountered a man lingering in the lift without a key card, which was unsettling. Food Delivery Process The food delivery process is inconvenient. Deliveries are left on a table at a remote corner of the ground floor, requiring guests to navigate the two-lift system to retrieve their orders. Laundry Service On a positive note, the hotel offers a reliable laundry service with same-day pickup if requested before 5:30 PM, which is convenient for travelers packing light. Overall Impression While the hotel has commendable services, improvements in staff communication, room air quality, security measures, and food delivery logistics would enhance the guest experience.

Service was amazing, first night was refunded due to a flight disruption resulting in me missing the first night. You cannot swim in this hotel and make use of the pool unless you have a swimming cap however. A term that should be stated to customers in advance.

Fantastic Stay at Four Points by Sheraton My recent stay at was excellent because of the following reasons 1. Comfortable and Clean: The room was spacious, clean, and had a super comfy bed. 2. Outstanding Service:The staff were friendly and went above and beyond to make my stay enjoyable. 3. Convenient Location:The hotel is centrally located near the metro and dining options. 4. Great Facilities: The hotel amenities, including the fitness center and on-site restaurant, were excellent. Overall, I highly recommend Four Points by Sheraton for a comfortable and convenient stay.

Quiet, nice gym, elegant room at a reasonable price!

next to the metro station and shopping mall. Convenient to eat, buy, and move to other area of Wuhan. Staffs were kind and room and swimming pool was good enough!

The location is perfect and service is good

Beautiful city scenery

Staff is polite, place is clean.

It was a very good weekend I had spend in the hotel This hotel is the best In the city I will recommend it to whoever is reading this post ! Very nice , very beautiful , very clean , very comfortable and affordable

Nice hotel and great location.

Ckean n quite

Very good!

因為節後要在武漢出差，不想趕得太緊所以提前到武漢休息，選了個人感覺相對適合宅着的這家酒店。優點的話，首先前台服務很專業，基本上所有問題衹要説一次就能解決，其次房間佈局合理，廁所有三分區，浴缸也能看電視，第三，二樓的68單人套餐個人感覺屬於必吃，從品質來説這個價位可以説是超值，第四，房間的香皂在中高端酒店中確實屬於比較優秀的品質，主要是容易軟化，從香皂台的使用痕跡來説估計也確實挺受歡迎的，第五，房間樓層很高，私密性很好。缺點的話更多是在服務細節上，一是有浴缸卻沒有浴鹽，想更深度放鬆還是得從外面買浴鹽/浴球來泡，二是電視沒有接到浴室的吸頂音箱上，泡澡時聽不清電視，三是有晾衣繩卻沒有夾子，衣服有點難晾，四是大堂吧酒水種類偏少，單純賣個環境，沒有特別值得喝的種類，五是周邊配套偏少，三公里遠倒是有個永旺，但不能指望直接下樓能買到和吃到太多東西。另外兩個小建議，一是最好能提供一點潤膚霜，二是房間的咖啡最好換成掛耳而不是提供速溶，畢竟現在確實不少人喜歡喝咖啡了。