L'emplacement est bon, juste à côté de la gare, la gare routière est à 100 mètres de l'hôtel, c'est très pratique pour aller au Loch Ness. Derrière l'hôtel se trouve le supermarché M&S, pratique pour faire du shopping. La réception a une bonne attitude. La chambre est propre et confortable.Des rafraîchissements tels que des biscuits et du café sont fournis, mais il n'y a pas d'eau en bouteille et la salle de bain est petite.
L'hôtel a vu de meilleurs jours et pourrait faire attention aux détails, en particulier les espaces publics.
Les chambres étaient propres et organisées.
L'hôtel est comme il y a 25 ans et n'a pas été mis à jour depuis. L'extérieur de l'hôtel n'a pas l'air invitant, plutôt scruffy. Il semble aussi servir pour les groupes de tours. Le petit déjeuner était ok, mais encore un peu de modernisation ne serait pas perdu.
Il est trop tôt pour faire la visite à 10 h et il faut y prendre en considération lors de la réservation de cet hôtel.
Cette hébergement lil est tellement une bijoux. La situation est assez et pacifique. Facilités de base mais nous n'avons aucun problème. Chambre spacieuse et belle. Le bonus est gratuit petit déjeuner. Nous aimerions revenir la prochaine fois!
Lovely staff lovely hotel, shame about having to appeal for my parking fees, especially after filling in the appropriate details into the parking system….
When I got to the hotel, I was asked to pay a little bit more than what was advised by trip.com, but every penny was worth it!
Location is great, staff are very friendly and welcoming, the room was absolutely fantastic, and the full Scottish breakfast was generous and tasty. The only disappointment was I couldn't get a bath because the bathtub obturating plug didn't work properly. However, the overall experience was good. Thank you!
C'était un voyage très bon, je recommande vivement de prendre un bus 302 et de voyager à Loch Ness aussi Dunrobin Castle+2 heures sur le train, mais il sera très bon.
Le petit déjeuner était très bon, mais le même, le personnel propre très ami, l'eau tonique intéressante avec la melon, la lime et le minet, la piscine américaine et le gym était très bon.
Amazing stay, the hotel is excellently located just off from Inverness center with parking and a beautiful garden. Breakfast was cooked upon order with many creative and delicious options. Staff very friendly. Clean and well-maintained hotel. We stayed in a family room. Very big and bright room. I highly recommend it.
Très bien
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7.1/10
IInvitéThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
AAlyseFirst let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.
IInvitéTrès grand hôtel. Les plus chers autour aussi, ne vous trouvez pas vraiment quand les gens réservent des hôtels bon marché et se plaignent qu'il n'est pas 5* 😂. Location est étonnante. Le lac est beau. Le personnel est vraiment sympa. Les chambres ont tout ce dont vous avez besoin et sont assez spacieux. La nourriture est vraiment bonne, bien que peu coûteuse mais encore bonne taille.
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
IInvitéLovely staff lovely hotel, shame about having to appeal for my parking fees, especially after filling in the appropriate details into the parking system….
DDKencoI stay in this hotel once or twice a year. Its location is pretty good in relation to the centre of Inverness. Staff are always good and I look forward to the breakfast when I stay there.
Use of the pool and spa area is a nice bonus when staying there.
IInvitéI found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
FFrans BangkokL'hôtel a vu de meilleurs jours et pourrait faire attention aux détails, en particulier les espaces publics.
Les chambres étaient propres et organisées.
L'hôtel est comme il y a 25 ans et n'a pas été mis à jour depuis. L'extérieur de l'hôtel n'a pas l'air invitant, plutôt scruffy. Il semble aussi servir pour les groupes de tours. Le petit déjeuner était ok, mais encore un peu de modernisation ne serait pas perdu.
Il est trop tôt pour faire la visite à 10 h et il faut y prendre en considération lors de la réservation de cet hôtel.
IInvitéWe stayed at 5 star Dornoch Station on. B & B basis for 1 night. The room was good the receptionist and bar staff were all good. However, the breakfast was horrendous. Totally shambolic, we were served Luke warm coffee from a flask, my wife ordered porridge with honey only, without the accompanying raspberry compote and almonds. After a long wait a full porridge with everything was delivered - which my wife didn’t want and couldn’t eat. I ordered a poached egg on toast which looked good when it finally arrived. First bite I had to spit out onto the plate. Full of egg shell, not just an odd piece, but a mouthful of them. We were offered replacements, which we politely declined and immediately checked out of the hotel to find somewhere else decent to have breakfast. This is the first time I’ve ever experienced this issue - very dissapointing and not acceptable from a so-called 5 star establishment.
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