Hôtels avec Wi-Fi à Hokkaidō, Japon

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

We stayed for a night and this property exceeded expectations. It is spotless and you dont need to leave at all. It is so well run and the service is so personalized, from which bus you are taking back into town to what allergies you have, all staff members take note of your preferences. Especially want to thank ***** for making this stay so memorable! Food is also very wholesome and seasonal. Could not fault this place if you tried!

Location The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather. Check-in ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process. Check-out Confusion Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English. Breakfast Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future. Luggage Handling and Car Access One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather. Scenery Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property. We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Room is spacious and for the price was a great deal (although noted I was visiting during shoulder season). Beautiful views of the mountain range from the hotel’s lounge on a clear day. I enjoyed the afternoon wine tastings. The muscat grape juice was also delicious! A very nice and relaxing stay at this hotel. It is quite far from the station though, so best to have a car to get to the hotel and get around.

L'hôtel où j'ai séjourné à Sapporo, première étape de mon voyage du Nouvel An, était globalement très bien, notamment le petit-déjeuner, qui était exceptionnel. Il proposait des plats japonais et occidentaux. Le service était également très attentionné. C'était sans doute dû à la haute saison et au prix un peu élevé de l'hôtel. J'ai dépensé plus de 5 000 RMB pour deux nuits, mais l'expérience en valait vraiment la peine !

Kudos à cet hôtel. Mon séjour y était étonnant. L'hôtel est proche de la gare de voiture, mais pendant l'hiver il est encore assez difficile de faire sortir votre bagage. Cela est attendu pour tout hôtel à Hokkaido 😆. Le récepteur était vraiment utile. Elle m'aide à appeler un taxi quand je ne sais pas comment le faire.

Welcoming reception, very friendly service staff telling us direction to the departure gates and where to shop and dine. Excellent access to departure gates all under cover and within short walking distance Hotel provided trolley for us to use for checking in at the airport, leaving us at ease. TV set showing flight status helping us on track with schedules especially important when we’re returning to a typhoon prone country. Spacious and clean room with complimentary access to Onsen are most valued

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too