Publiée le9 oct. 2024|Chambre de sélection (lit queen size)
TinaMThis is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here.
Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting.
As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station.
The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day.
At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others.
On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :)
I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water.
Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.
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Prix par nuit à partir de :6 383 INR
Publiée le12 mai 2025
Stanley The Travel ManI arrived in pouring rain. I thought I could walk to my hotel but it was impossible in the downpour. I didn’t want to bother any hotel owner. I didn’t and still don’t have an eSIM that can make local call but thanks to Trip.com, there is a link that I could call the owner for free. I didn’t advise the owners my arrival time so they were off running errands. I called the owner to pick me up and thankfully he answered. He was busy but gracious enough to turn around and picked me up. It knew Zhouhuang requires a ticket but I didn’t know that no cars, nor motorcycles, nor bicycles are allowed. Without him I would have arrived the hotel easily.
I always like to meet the owners instead of employees . They were very helpful and answered all my questions. They are honest people who dedicate their blood and sweat to their business. The owner even offered to walk me to the bus stop to Suzhou which was my next destination.
This operates two hotels with 9 in one and 6 in the other. The one that I stayed in with 9 rooms is in a lively and busy area . Just outside the hotel is a restaurant and there are plenty of places to eat. Inside the hotel is a peaceful oasis where you won’t hear any noise. The location is the best. The other hotel is in a quieter neighborhood a few minutes away. Each of the 15 rooms has it’s own personality, is different and has its distinctive decoration. The owners said they decorated them themselves. I love the decoration and especially the lighting.
After you reserve a room, be sure to contact the owner for the exact address in case you want to arrive on your own. I think it is best to request the owner to take you there because he/she will lead you to the ticket booth to buy tickets. There are a number of bridges so heavy big luggages can be a bit of a challenge . If you arrive after 5 pm, you can enter free of charge as no one is there to check your ticket. . But once you are inside, and if you choose to leave the area after 8 or 9 am until 5 pm, you have to pay to come back in. You can buy a one day or in my case 3 days pass. Do check with the owner for up to date information.
The room was quite clean. There were hot water all the time. There were other guests during my stay but they were not noisy at all. I barely heard them. I slept very well during my 3 nights there.
Zhouhuang is really beautiful. There are many canals, bridges, boat rides, good food of all kinds. I had some of the best meals there. In fact , I ate in the same restaurant that serves dumpling twice. One night I had grill (BBQ) meat just outside the entrance for 4 yuans. . There is decent size supermarket just outside the turnstile and not too far away is a much bigger supermarket. It was there where I bought half a Peking duck for only 32 yuans . The seller sliced the meat and separated the meat from the bones. The bones he fried so it was crunchy. It was delicious. There is a theater that offers performances.
The night view is great. If you step out your room, you will be overwhelmed in a good sense by the exciting surroundings.
This hotel definitely is one of the best that I have ever stayed in. Look at the beautiful pictures and find one that you like.
I stayed only 3 nights and one of those days I went to Tongli. In my opinion, one should spend at least 2 to 3 full days in Zhouhuang (and especially this hotel ) savor the ambience. I don’t think Tongli is worth the time because it was twice as expensive and there are not that many canals and boat rides. It is much quieter and has fewer things to see. . The worst is that the sightseeing places require you to show your ticket. After 2 places, I lost mine ticket and I couldn’t get in the rest of the places. It is unnecessary to require proof of entrance because you can’t enter the area without a ticket.
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Prix par nuit à partir de :1 882 INR
Publiée le12 mai 2026
InvitéSitué sur la rue piétonne Pingjiang Road, l'endroit est très pratique pour se rendre au musée de Suzhou, au jardin du Maître des lieux, au jardin du Bosquet des Lions et au jardin des Amoureux, tous accessibles en moins de 20 minutes à pied. Il est également facile de prendre un taxi depuis Baita East Road pour rejoindre d'autres attractions. On y trouve aussi de nombreux restaurants. Cependant, toute la rue en contrebas est devenue trop commerciale, avec une foule de touristes prenant des photos. L'atmosphère animée de Pingjiang Road, que mon ami décrivait avec ses contes et ses chants traditionnels, a disparu.
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Prix par nuit à partir de :5 364 INR
Publiée le30 déc. 2025
lwkeng
Nous avons réservé la chambre familiale avec 2 chambres à coucher pour notre voyage en Nanjing et l'hôtel n'est pas vraiment décevant.
L'hôtel est très propre et proche des attractions de Laomendong. Toutes sont à pied. Les attractions proches sont également très nombreuses et facilement accessibles à courte distance. La nourriture et le restaurant ne sont pas un problème.
La chambre dispose de toutes les installations et, surtout, de lave-linge gratuite, ce qui est important pour mon voyage familial pendant de longues journées, car nous n'avons pas besoin de porter beaucoup de vêtements.
Le propriétaire est amiable et a donné des suggestions à nos lieux de visite aussi. Le petit déjeuner est inclus. Même si simple, assez bon pour commencer pour la journée sans avoir à chercher de la nourriture avant de sortir.
En général, une bonne et agréable expérience avec notre séjour.
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Prix par nuit à partir de :5 703 INR
Publiée le8 mai 2024
Utilisateur anonyme
La chambre était agréable et la réception était très accueillante. Quand j'ai vu qu'il s'agissait d'un lit double pour deux personnes, j'ai été surclassé dans une chambre twin gratuitement. Le ménage a été très minutieux et les articles jetables ont été remplacés. près de Pingjiang Road et il est facile de prendre un taxi. Pratique, le seul inconvénient est que la route est en construction à proximité, ce qui rend la marche un peu difficile.
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Prix par nuit à partir de :4 416 INR
Publiée le3 mai 2026
Southafricangirl26
I was initially asked by the hotel to leave a five-star review, but after my full stay I can’t do so in good conscience, and I have since adjusted my rating based on the second half of my booking.
This was a two-part stay (two separate bookings of five days each), and while there are genuinely strong positives, the overall experience was significantly affected by ongoing service and cleanliness issues.
There are still clear strengths to highlight. The location is excellent—quiet, safe, and surrounded by good restaurants, convenience stores, and a pleasant park nearby. The rooms are also very well designed: spacious, comfortable, and equipped with useful amenities such as a washing machine. The layout and overall setup make it a very livable space.
The staff were, for the most part, kind and helpful. One staff member in particular was consistently warm and welcoming. When issues were raised, the team did attempt to respond professionally, and I do appreciate that some solutions were offered, including a discounted rate for a future stay.
However, there were repeated concerns that affected my experience, particularly during the second half of my stay.
Cleanliness remained a consistent issue. Even after rooms were serviced, dust accumulated very quickly—so much so that items like my laptop would be visibly covered overnight. This raises concerns about the overall level of cleanliness and ventilation. In addition, housekeeping services felt inconsistent. On multiple occasions I had to specifically request basic essentials such as bottled water and fresh towels, rather than these being proactively restocked daily as would normally be expected in this type of accommodation.
Service consistency also varied. Some days staff would check in or ask whether I needed room cleaning, while on other days there was no such follow-up at all. This lack of routine made the experience feel unpredictable for a stay of this length.
There were also concerns regarding pricing and communication during an attempted extension of my stay. I had initially paid approximately 268 rand per night (already at a discounted rate). When I asked to extend for one additional night during the May Day holiday period, I was quoted around 800 rand. While I understand that rates fluctuate during peak demand, this felt inconsistent given the earlier discount offered due to the significant issues experienced in the first rooms. The handling of this request also felt quite rigid initially, although the pricing discussion changed once I indicated I would be leaving a review. By that point, however, I had already made alternative arrangements in another city.
I also noticed a change in overall tone and attentiveness from staff following my initial complaints, particularly on the day I was trying to extend my stay. In that instance, even basic housekeeping services were not offered, which contributed to a feeling of inconsistency in service.
Ultimately, I think this hotel has strong potential. The location, room design, and general setup are genuinely excellent, and there are staff members who are clearly committed and welcoming. However, the inconsistency in cleanliness standards, basic housekeeping expectations, and service delivery means I cannot recommend it as a reliably high-quality stay at this stage.
With more consistent attention to cleanliness and service fundamentals, this could be an excellent hotel experience—but in its current state, it falls short of that standard.
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Prix par nuit à partir de :1 387 INR
Publiée le6 avr. 2025|Chambre Élégante avec Lit Queen Size
TotorotravllerL'hôtel se trouve sur Ping Jiang Road, juste à côté de la rivière, ce qui permet d'accéder facilement au quartier commerçant. Vous trouverez également des restaurants à quelques pas. Notez qu'étant situé au bord de la rivière, là où les voitures ne peuvent généralement pas accéder, vous devrez probablement descendre sur la route principale et marcher environ 5 minutes jusqu'à l'hôtel. Cet hôtel peut ne pas convenir aux groupes avec de jeunes enfants, des bagages volumineux ou aux personnes âgées.
L'hôtel lui-même est vraiment charmant. Vous serez accueilli par un personnel chaleureux et sympathique, qui se fera un plaisir de vous aider avec vos bagages ou de vous donner des conseils sur la région. Il n'y a pas d'ascenseur, vous devrez donc porter vos bagages jusqu'aux chambres du 1er ou du 2e étage (le personnel m'a aidé avec les miens). La chambre est très propre et les équipements sont neufs. Les toilettes sont également neuves avec chasse d'eau automatique. Les portes des toilettes et de la salle de bain sont cependant translucides. On ne voit pas ce que fait la personne à l'intérieur, mais la lumière passe au travers ; il n'est donc pas conseillé de partager la chambre avec une autre personne sensible à la lumière, surtout la nuit. Sinon, tout le reste est parfait à cet endroit.
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Prix par nuit à partir de :6 001 INR
Publiée le15 juill. 2026
LingbingxueerC'était le Sheraton Wugong, maintenant c'est Pan Pacific Hotels Group. L'arrivée en voiture, depuis la rampe jusqu'au hall de l'hôtel, est très impressionnante. Le seul problème de sécurité, ce sont les nombreuses entrées et sorties : n'importe qui peut entrer et sortir librement sans contrôle de sécurité. Le meilleur atout est une porte située à côté du restaurant Ruimian, qui donne un accès direct au site panoramique de Panmen. On peut s'y promener la nuit ou visiter le parc après le petit-déjeuner. Il faut juste se souvenir que les heures d'ouverture sont de 8h30 à 21h00 ; passé cet horaire, la porte est fermée et il faut faire un détour. La vue nocturne de l'hôtel est également magnifique. Comme il fait trop chaud la journée, on peut se promener le soir pour admirer le lac Batan Yingyue, la porte Ruimen sous la lune, et la beauté paisible de Suzhou sous la lune. Il suffit d'ouvrir une porte pour découvrir un chemin sinueux et isolé, et lever les yeux pour voir des pavillons et des étangs, révélant la rime éternelle de Suzhou. Le petit-déjeuner est assez simple. On peut aussi aller au restaurant Ruimian au rez-de-chaussée pour manger un bol de nouilles à la mode de Suzhou 🍜. En été, il y a beaucoup de moustiques dans le jardin, alors n'oubliez pas de prendre des précautions contre les moustiques.
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Prix par nuit à partir de :4 996 INR
Publiée le29 nov. 2023|Chambre Affaires 2 lits
InvitéI booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations.
We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby.
We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed.
Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel.
This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance.
We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again.
Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed.
When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet.
Maybe I should not have come back to this hotel.
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Prix par nuit à partir de :4 062 INR
Publiée le22 mai 2026
Utilisateur anonymeLe service à la réception était bon, mais je dois vraiment me plaindre de la conception des lits. Les lits supérieurs dans le dortoir de six personnes n'avaient pas de rideaux, c'est la première fois que je vois ça. Premièrement, il n'y a aucune intimité, c'est très gênant de se retrouver face à face avec quelqu'un, et ceux d'en bas peuvent voir tout ce qui se passe sur le lit supérieur, ce qui rend le changement de vêtements difficile. Deuxièmement, la lumière de la chambre arrive directement sur le lit, et d'autres personnes entraient encore à l'aube, la lumière a vraiment perturbé mon sommeil. Troisièmement, les moustiques peuvent entrer directement ; j'en ai tué deux, et je me suis senti un peu de démangeaisons toute la nuit en dormant, j'imagine qu'il y en avait d'autres. Les lits inférieurs ont tous des rideaux, alors pourquoi les lits superposés ont-ils un design aussi déraisonnable ? Je suggère d'y apporter des améliorations.
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Prix par nuit à partir de :453 INR