DDianeIngridThis place is amazing. We had a view of the slopes so a definite plus. 😊
Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes.
I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology.
My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions.
One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it.
UUtilisateur anonymeSubject: An Exceptional Stay Defined by Remarkable Service and Comfort
I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive.
The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free.
I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip.
The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful.
Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.
Ssuky1999J'ai choisi le marathon de Jillin et choisi cet hôtel pendant un demi-jour. Bien qu'un peu loin de la ville, il est bon de prendre un truc et l'hôtel offre un petit déjeuner. La chambre n'est pas grande, mais les installations sont pas bonnes. La belle-selle est que le saloon de la chambre de la ville est aussi une fenêtre. La porte est inéluctable. Le soleil est réveillé dès le matin.
IInvitéThe hotel bed is spacious 1.3M and comfortable enough for one adults and one children. The breakfast selection is wide, the hotel staff very helpful to arrange transport to the nearby restaurant. Just the hotel has some distance to the main ski resort. Ski facility and onsen facility has to take a connecting small bus which can be very crowded and need to stand.
SSH.1The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel.
Firstly, we were overwhelmed by the staff
during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel.
Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts.
Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!!
Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen.
Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea.
In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb!
I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too!
The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team!
They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!
LLuobinI'm a british traveller with a Chinese wife. I'm mostly located in China and I speak the language.
Hunchun is near to Russia and most of the guests were Russian.
Some of the staff can speak a few words of Russian but not much. And no English!
The Hotel itself is modern, clean and very technically equipped.
The toilet seat is heated, and it flushes itself. The shower took a bit of working out, but once I had mastered it, it was possibly the best shower I'd had in years.
The shower is partitioned from the rest of the toilet, which isn't always the case in China.
There's an AI person who greets you in Chinese when you enter, but we couldn't work out what the purpose of this was. It didn't understand English and my wife couldn't get a lot of sense out of it in Chinese.
But everything else worked, including the curtains which opened and closed remotely.
The TV was large and of an excellent quality. The bed was firm, but not hard like some Chinese beds can be, and we slept very comfortably.
The breakfast was OK, but nothing special. My wife and I are diabetic, so we avoid sweet things.
Although there was plenty of meat, vegetables and eggs to keep us going for the day, there was only sweetened coffee, sweetened milk tea and I think sweetened soy milk, in the drinks machine.
We managed to get plain hot water out of the machine, but there was only paper cups provided, which was a disappointment considering the price we'd paid and the excellent standard of everything else.
I would suggest a coffee machine and milk available at breakfast, and maybe a hot water urn and some tea bags.
And some proper cups!
I think a place of such good quality deserves a bit more of a variety of food. It was OK, but not great. Disappointing.
For people on a low budget (like we were) one should bear in mind that the location isn't very central and it's a bus ride and a 25 minute walk, from the high speed rail station.
Taxis are not very expensive but we don't have much money so we got local buses which are not very frequent.
So I consider the location to be the most disappointing aspect of this hotel.
Everything else was either fine, or excellent.
We would definitely consider going there again in the future.
It was also the only hotel that has allowed us the late checkout which I've been promised by Trip.com.
Thank you!
IInvitéHotel is within a small resort that is newly opened. Amenities are complete and restaurants and other F&B are available within the resort. Only inconvenience is that cars are not allowed into the resort so we have to trek to the gate to call for a ride.
NnurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
Hôtel dans Changbai Mountain Luneng Resort, Fusong
Prix par nuit à partir de :46 £
9.1/10
Très bien
IInvitéLe service de majordome de Chen Yuanyuan est excellent. Dès mon arrivée à la réception, j'ai pris l'initiative de vous saluer, de vous enregistrer, de m'emmener dans la chambre et de vous offrir des cadeaux attentionnés. J'ai également répondu à toutes les questions sur les voyages et j'ai été sincère et enthousiaste ! Même si les installations de l'hôtel sont un peu vétustes, elles sont dans l'ensemble très bonnes ! Les points bonus apportés par le service sont super
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