Publiée le28 août 2025
Invité
挺好的,很大content://com.vivo.ai.ime.nex.fileprovider/external_cache/.meme/picture/IMGa8fcff4d9669914dde1423f903b8937b2aca2c6de2ee61494733b23f9952909b.jpg
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Prix par nuit à partir de :AED 239
Publiée le13 janv. 2026
DianeIngrid
This place is amazing. We had a view of the slopes so a definite plus. 😊
Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes.
I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology.
My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions.
One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it.
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Prix par nuit à partir de :AED 540
Publiée le15 janv. 2026
Patience Chee Aka Dog Evangelist Author
Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️
This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream:
✔️ 5-minute walk to the Changbai Mountain VIP entrance
✔️ Hot springs inside the compound
✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development
Location? Prime marrow bone. 🦴
Reality, however, is a scenic winter obstacle course.
The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building.
In winter.
On ice.
With wind that slaps.
Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up.
To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾
Now let’s talk Food Plaza, the hotel’s redemption arc.
The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸
Then there’s the hot spring schedule.
Opens at 13:30.
When the mountain is closed
and the hot spring is closed
what exactly is an old dog meant to do?
Stare into the snow?
Question life decisions?
Age visibly?
Ah yes — write this review. ✔️
⚠️ Now, the bone that refuses to go down smoothly.
Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus.
At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for.
It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs.
Trip.com, if you’re listening:
no guest should ever be pressured to review.
The moment reviews are pushed, ratings stop being honest and start being decorative.
This old dog is an independent reviewer.
I don’t bark on command.
I don’t roll over for stars.
And the harder the push, the more my paw hovers over the lowest rating out of pure principle.
Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers.
Just come prepared with:
• good boots
• strong knees
• emotional resilience
• and the confidence to say, “I will rate when I’m ready.”
⸻
#Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding
#DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership
#ChangbaiMountain #Changbaishan #Tianchi #HeavenLake
#ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina
#EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel
#HotSpringLife #MountainRetreat #FirstTimeChangbaishan
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Prix par nuit à partir de :AED 819
Publiée le4 juin 2026
InvitéL'expérience de séjour est particulièrement satisfaisante. La belle fille de la réception, Xiao Lin, est chaleureuse et chaude, gère le séjour rapide et efficace, informe avec soin l'heure du petit déjeuner, la chambre est propre et incolore, les lits sont doux, la toilette est suffisante pour l'eau chaude, l'environnement de l'hôtel est calme, les installations sont complètes, l'assainissement et le service sont en ligne, le parking est également très grand, Le rapport coût-efficacité est super élevé, la prochaine fois que vous séjournez ici, choisissez-vous. Les choses sont bon marché.
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Prix par nuit à partir de :AED 147
Publiée le19 déc. 2025
Vincent WKCBeyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights
Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them.
From Late-Night Arrival to Instant Support
Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear.
The Heart of Hospitality: Personal Intervention
What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions:
1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding.
2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected.
3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation.
4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip.
A Testament to Exceptional Service
Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience.
The Verdict
The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care.
Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify.
Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.
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Prix par nuit à partir de :AED 545
Publiée le19 mars 2024
SH.1The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel.
Firstly, we were overwhelmed by the staff
during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel.
Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts.
Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!!
Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen.
Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea.
In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb!
I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too!
The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team!
They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!
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Prix par nuit à partir de :AED 443
Publiée le16 mars 2026
LuobinI'm a british traveller with a Chinese wife. I'm mostly located in China and I speak the language.
Hunchun is near to Russia and most of the guests were Russian.
Some of the staff can speak a few words of Russian but not much. And no English!
The Hotel itself is modern, clean and very technically equipped.
The toilet seat is heated, and it flushes itself. The shower took a bit of working out, but once I had mastered it, it was possibly the best shower I'd had in years.
The shower is partitioned from the rest of the toilet, which isn't always the case in China.
There's an AI person who greets you in Chinese when you enter, but we couldn't work out what the purpose of this was. It didn't understand English and my wife couldn't get a lot of sense out of it in Chinese.
But everything else worked, including the curtains which opened and closed remotely.
The TV was large and of an excellent quality. The bed was firm, but not hard like some Chinese beds can be, and we slept very comfortably.
The breakfast was OK, but nothing special. My wife and I are diabetic, so we avoid sweet things.
Although there was plenty of meat, vegetables and eggs to keep us going for the day, there was only sweetened coffee, sweetened milk tea and I think sweetened soy milk, in the drinks machine.
We managed to get plain hot water out of the machine, but there was only paper cups provided, which was a disappointment considering the price we'd paid and the excellent standard of everything else.
I would suggest a coffee machine and milk available at breakfast, and maybe a hot water urn and some tea bags.
And some proper cups!
I think a place of such good quality deserves a bit more of a variety of food. It was OK, but not great. Disappointing.
For people on a low budget (like we were) one should bear in mind that the location isn't very central and it's a bus ride and a 25 minute walk, from the high speed rail station.
Taxis are not very expensive but we don't have much money so we got local buses which are not very frequent.
So I consider the location to be the most disappointing aspect of this hotel.
Everything else was either fine, or excellent.
We would definitely consider going there again in the future.
It was also the only hotel that has allowed us the late checkout which I've been promised by Trip.com.
Thank you!
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Prix par nuit à partir de :AED 119
Publiée le24 déc. 2025
InvitéHotel is within a small resort that is newly opened. Amenities are complete and restaurants and other F&B are available within the resort. Only inconvenience is that cars are not allowed into the resort so we have to trek to the gate to call for a ride.
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Prix par nuit à partir de :AED 556
Publiée le13 janv. 2026
nurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Prix par nuit à partir de :AED 380
Publiée le17 mars 2024
Invité
Le service de majordome de Chen Yuanyuan est excellent. Dès mon arrivée à la réception, j'ai pris l'initiative de vous saluer, de vous enregistrer, de m'emmener dans la chambre et de vous offrir des cadeaux attentionnés. J'ai également répondu à toutes les questions sur les voyages et j'ai été sincère et enthousiaste ! Même si les installations de l'hôtel sont un peu vétustes, elles sont dans l'ensemble très bonnes ! Les points bonus apportés par le service sont super
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Prix par nuit à partir de :AED 368