L'hôtel était bien situé quand nous avons visité des amis dans les environs de Wootton Basset - la réception était courte et efficace dans notre check-in... nous avons demandé une chambre à partir des ascenseurs et cette demande a été livrée.
La chambre était spacieuse et le lit très confortable.
Le petit déjeuner a été très bon, le petit déjeuner a été très bon, les tables étaient propres et nettoyées rapidement. Le personnel du restaurant était très efficace et courtois. Le check-in expres était également bon. Une grande séjour et nous servait bien.
La chambre est propre et nouvelle. Le service est bon et le petit déjeuner inclus. Mais le drain de notre chambre a été fermé malheureusement. Si vous conduisez, vous devez garder le parking dans le parking de l'hôtel 24hs pas de mouvement car quand vous vous déplacez, vous perderez votre espace même si vous avez payé pour 24hs.
Ambiances belles et belles.
La plupart des employés sont gentils, mais il y a un gars qui n'est pas si gentil comme il parle et répond aux questions.
Il y a deux verres dans la salle de bain qui sont bien, mais si vous demandez un verre à boire dans la salle, ils vous apporteront toujours le même type de verres.
Certaines de leurs tasses de thé sont trop grandes et ne sont pas classiques.
I booked this hotel for two nights so my child could enjoy the swimming pool, but unfortunately, it was closed for upgrades. This was not mentioned when booking, and we only found out at check-in, which left my child very disappointed.
The real highlight of this hotel is the staff. From reception to the restaurant team and cleaners, everyone was professional, hardworking, and genuinely kind. Their service was some of the best I’ve experienced in the UK, and they really do their best to make guests feel welcome and comfortable.
The downside is the building itself, which is very dated. The rooms are squeaky, the doors and hallways are worn, and there’s no elevator. I saw several guests struggling with heavy luggage on the stairs, so if you have large bags, I’d strongly recommend requesting a ground floor room.
That said, the building itself is outdated and badly in need of renovations. Doors have chipped paint, the hallway lighting is old, the sauna and changing rooms are poorly designed, and the gym has very limited space and equipment. Compared to other hotels in Swindon, this one feels extremely dated.
Overall, my experience was good thanks to the wonderful staff and their service. I would consider staying here again, but for better value, there are other hotels nearby with larger rooms, elevators, modern facilities, and a better breakfast and restaurant experience. I truly hope Holiday Inn Swindon invests in a full upgrade of the building and facilities—partial, low-quality renovations (like the bathrooms) won’t be enough.
Le lieu était un peu trop cher pour 106 livres les ailes de la salle de bain ne sont pas propres sous mon lit étaient des jouets pour les enfants, ce qui signifie que le lieu n'était pas bien nettoyé avant que je n'y arrive , la chambre était extrêmement froide le chauffage n' fonctionnait personne sur le bureau de front Quand je suis descendu , pas de dentistes complimentaires, brosses de bains de robe , ayant travaillé en hospitalité ce n'est pas n'importe où près de 4 étoiles
This property is in the heart of downtown Swindon. A Salvation Army shares the building so there were always people hangin out in front. Never felt unsafe, just a bit seedy. Great location in the heart of downtown. Easy to walk to shopping and restaurants. Room was clean and did the job. Can't really complain for the price.
For a 4 stars hotel, it was a bit of a disappointment. Marriot hotels are definitely better outside the UK.
When we arrived, we had been travelling for over 5 hours, so we were tired and just wanted to collapse in the room. Instead, we were given an extended explanation at Reception on how a hotel 'works' and that we'd get complimentary wi-fi. Don't ALL hotels have free wi-fi these days??? Also, they wanted to charge us for parking without checking first whether we had a car (which we didn't).
When we got to the room, we found it a bit dated. There had been an attempt to update by adding a USB extension on the bedside table - however, this extension had two very bright lights, which I had to cover with a towel to be able to get some sleep. The pillows were way too soft, and they'd also tried to make the mattress softer by placing a duvet (instead of a mattresses topper) under the bed sheet - this ended up making the mattress feel quite lumpy. There was a mini fridge in the room, but it was empty (you had to go downstairs to get snacks). Also, the coffee and tea tray was hidden and very basic. For a 4 stars hotel, the complimentary stuff was basic and when I went to ask about getting slippers or a bath robe, I was told that's only available to premium rooms. However, I have to say that even though the room didn't meet expectations, it was very clean.
In terms of the restaurant, the breakfast was delicious. However, the food was placed in cast iron pots under heat lamps, and covered with lids. The lids got very hot under the lamps, so getting your food was a bit of an endurance challenge. As mentioned above, the room was very clean, but I can't say the same about the restaurant. We were sat by the window and there were some cobwebs and dead flies - since we were in the country, a few flies are to be expected, but when the fly cemetary looks the same two days in a row, that suggests nobody dusted there. Not great having your meal while waiting for a spider to climb up the web and join you.
The gym was good and had free towels and very helpful staff. We didn't use the swimming pool, but it looked nice.
Overall, some good things, but still a bit of a disappointment and never would've guessed that was a 4 star hotel. Not good value for money.
Cet hôtel est très surprenant, il aime mieux l'environnement de l'hôtel, vraiment très beau, le service de la réception est également enthousiaste, le petit déjeuner est riche, le lit est également très confortable, ce qui nous fait sentir bien.
Deux grandes lits et un petit lit, la chambre est assez grande et le toilette est aussi bon. Les escaliers sont trop épais, la vieille maison, le premier étage est un restaurant de bar, avec un repas confortable, le goût est bon, il y a un parking à l'intérieur.
Very convenient location if u drive, just next to M4. Breakfast is not too bad, can request for vegetarian sausages.
Très bien
75 évaluations
8.2/10
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53 €
par nuit
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8.1/10
Très bien
MM*****For a 4 stars hotel, it was a bit of a disappointment. Marriot hotels are definitely better outside the UK.
When we arrived, we had been travelling for over 5 hours, so we were tired and just wanted to collapse in the room. Instead, we were given an extended explanation at Reception on how a hotel 'works' and that we'd get complimentary wi-fi. Don't ALL hotels have free wi-fi these days??? Also, they wanted to charge us for parking without checking first whether we had a car (which we didn't).
When we got to the room, we found it a bit dated. There had been an attempt to update by adding a USB extension on the bedside table - however, this extension had two very bright lights, which I had to cover with a towel to be able to get some sleep. The pillows were way too soft, and they'd also tried to make the mattress softer by placing a duvet (instead of a mattresses topper) under the bed sheet - this ended up making the mattress feel quite lumpy. There was a mini fridge in the room, but it was empty (you had to go downstairs to get snacks). Also, the coffee and tea tray was hidden and very basic. For a 4 stars hotel, the complimentary stuff was basic and when I went to ask about getting slippers or a bath robe, I was told that's only available to premium rooms. However, I have to say that even though the room didn't meet expectations, it was very clean.
In terms of the restaurant, the breakfast was delicious. However, the food was placed in cast iron pots under heat lamps, and covered with lids. The lids got very hot under the lamps, so getting your food was a bit of an endurance challenge. As mentioned above, the room was very clean, but I can't say the same about the restaurant. We were sat by the window and there were some cobwebs and dead flies - since we were in the country, a few flies are to be expected, but when the fly cemetary looks the same two days in a row, that suggests nobody dusted there. Not great having your meal while waiting for a spider to climb up the web and join you.
The gym was good and had free towels and very helpful staff. We didn't use the swimming pool, but it looked nice.
Overall, some good things, but still a bit of a disappointment and never would've guessed that was a 4 star hotel. Not good value for money.
IInvitéLa chambre est propre et nouvelle. Le service est bon et le petit déjeuner inclus. Mais le drain de notre chambre a été fermé malheureusement. Si vous conduisez, vous devez garder le parking dans le parking de l'hôtel 24hs pas de mouvement car quand vous vous déplacez, vous perderez votre espace même si vous avez payé pour 24hs.
IInvitéOur stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning.
The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding.
Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience.
The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.
The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting.
These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments.
In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.
MMons007I booked this hotel for two nights so my child could enjoy the swimming pool, but unfortunately, it was closed for upgrades. This was not mentioned when booking, and we only found out at check-in, which left my child very disappointed.
The real highlight of this hotel is the staff. From reception to the restaurant team and cleaners, everyone was professional, hardworking, and genuinely kind. Their service was some of the best I’ve experienced in the UK, and they really do their best to make guests feel welcome and comfortable.
The downside is the building itself, which is very dated. The rooms are squeaky, the doors and hallways are worn, and there’s no elevator. I saw several guests struggling with heavy luggage on the stairs, so if you have large bags, I’d strongly recommend requesting a ground floor room.
That said, the building itself is outdated and badly in need of renovations. Doors have chipped paint, the hallway lighting is old, the sauna and changing rooms are poorly designed, and the gym has very limited space and equipment. Compared to other hotels in Swindon, this one feels extremely dated.
Overall, my experience was good thanks to the wonderful staff and their service. I would consider staying here again, but for better value, there are other hotels nearby with larger rooms, elevators, modern facilities, and a better breakfast and restaurant experience. I truly hope Holiday Inn Swindon invests in a full upgrade of the building and facilities—partial, low-quality renovations (like the bathrooms) won’t be enough.
KKhooJe ne pense pas que quelque chose irait mal comme pour les séjours d'une nuit dans de nombreux hôtels où j'ai séjourné. J'aime l'unique que dégage l'hôtel, très accentué par les marches intérieures, les virages et les multiples couloirs. Cela peut être assez difficile si vous avez des bagages lourds, surtout quand c'est plus qu'un morceau. Bravo à Jamie (le réceptionniste de quart) car il a été d'une grande aide. J'oublierais le petit-déjeuner anglais complet si je restais plus d'une journée, car il est pratiquement imbibé d'huile. Il y a une pompe à pression dans la salle de bain qui sonne toutes les 20 minutes et cela rend le sommeil difficile car j'ai le sommeil léger. La chambre qui m'a été attribuée chauffe lorsque le soleil frappe la façade ouest de l'hôtel et c'est très inconfortable de ne pas sortir de la chambre. Dans l'ensemble, un séjour agréable et j'espère que mes commentaires donneront une impulsion à l'amélioration.
IInvitéCet hôtel est très surprenant, il aime mieux l'environnement de l'hôtel, vraiment très beau, le service de la réception est également enthousiaste, le petit déjeuner est riche, le lit est également très confortable, ce qui nous fait sentir bien.
88285SueHI stay at The Angel three or four times annually and have done so now for a number of years.
The location is excellent for me to visit family who live nearby. Parking at Sainsbury’s (through the gate at the rear of the courtyard) is convenient, or there is some on-road parking at the front of the property. Rooms are well appointed and always very clean.
On this latest visit I had to request a room change since the door to my room was extremely difficult to unlock and then could not be closed properly from the inside. As a lone female traveller,safety and security is paramount. Unfortunately, as I experienced similar problems on my previous visit a few months ago, it appears that this may be an ongoing issue ( perhaps weather-related) that now needs to be addressed with some urgency.
IInvitéHotel charmant, personnel amical et poli, parking ample, excellente position au cœur de la ville. Seuls les peintures sur les murs de la salle de bains sont négatives et peuvent facilement être éliminées avec un peu plus d'attention au détail et le bouchon froid ne laisse guère d'eau. Malheureusement, il n'y avait pas de véritable alée disponible alors que nous étions là, nous nous empêchant de profiter de cette installation.
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