Customer service was friendly and professional and very helpful. The room was comfortable and relatively clean but the floor and carpet was not swept or vacuumed, sheets and blankets smelled like crap but looked cleaned. Restaurant was great for breakfast which was a mixed of Jamaican and American style breakfast. I did not take advantage of the pool or the gym so I can’t give a rating but overall it was a pleasure hotel. I would book this hotel again.
La consommation locale est un peu élevée. Bien que le temps soit relativement long, la population est très faible. Les installations de configuration sont également très bonnes. La consommation locale est un peu élevé. Bien que le temps soit relativement long, la population est très faible. Les installations de configuration sont également très bonnes.
En Jamaïque, le service hôtelier tout compris dans le nord est correct. Le niveau de service et la notoriété des serveurs de Kingston sont relativement moyens. Les installations sont relativement récentes. L'emplacement est moyen. En fait, les capitales de nombreux pays sont assez chaotiques. Ne courez pas la nuit.
Dans une région très sûre, il y a un nouveau quartier de Kingston, une chambre confortable, un bon service de petit déjeuner, le personnel est amical. Il n'y a pas de place à l'entourage. Il est approprié de conduire en autoroute, il y a un parking. Il est plus inconvenant sans voiture.
Pogas Inn also known as Pogas Suites features free WiFi throughout the property and rooms with air conditioning in Kingston. There is free private parking and the property offers paid airport shuttle service. At the hotel, all rooms are equipped with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Some rooms come with a kitchenette with a fridge. The units feature a wardrobe. Staff at Pogas Inn are always available to provide information at the reception. The nearest airport is Norman Manley International Airport, 21 km from the accommodation.
The accommodation was not as depicted.
First there is no couch in the room and we did not get a room with a balcony as requested.
I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th.
She assured me that we will be on the same floor, the rooms we requested was available.
On check in, none of this occurred and she never relayed our request.
The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down.
Towels were skimpy, one has to beg for extra towels for a party of four.
Fridge was unplugged and empty !
Initially on arrival, I small bottle of water given to each person on arrival and that was it !
For the stay ! One has to beg to get water.
We ended up buying at the supermarket.
The security was good.
Exterior gardens need to be maintained.
The linens have seen better days.
The tiled floor was dirty in the room.
We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left.
Some cafeteria employees are nice, others are grumpy and slow.
This would be nice place, if only they could upgrade the furniture and maintained the exterior.
It takes for ever for the hot water to appear !
Location is the best-selling point for this small hotel.
Security is 👍 great.
Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in.
We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.
De plus, tous les aspects sont bons, rentables, surtout dans une ville comme Kingston, c'est très bon dans les cent premiers. Je suis allé à la réception et j'ai dit que la chambre était pleine. Ctrip a confirmé la chambre et a fait l'éloge de Ctrip.
En choisissant Pulse Suites at Villa Ronai à Kingston (Stony Hill), vous serez à 4 min en voiture de Manor Park Plaza et à 10 min de Maison Devon. Cet hôtel se trouve à 7,8 km de Musée Peter Tosh et à 9,1 km de Emancipation Park.
Profitez des options de loisirs (une piscine extérieure par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'organisation de mariages.
Pulse Suites at Villa Ronai vous invite à découvrir son restaurant. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée.
Les équipements et services proposés incluent une réception ouverte 24 h/24, une consigne à bagages et une laverie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Les 9 chambres climatisées de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une douche est disponible dans la salle de bain. Les équipements et services offerts par l'hébergement comprennent un bureau et des rideaux occultants. Le service d'entretien est assuré une fois par séjour.
Parfait
9 évaluations
9.4/10
Prix à partir de
5 906 PHP
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8.6/10
IInvitéOur flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in.
We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.
Ssybil callenderThe accommodation was not as depicted.
First there is no couch in the room and we did not get a room with a balcony as requested.
I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th.
She assured me that we will be on the same floor, the rooms we requested was available.
On check in, none of this occurred and she never relayed our request.
The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down.
Towels were skimpy, one has to beg for extra towels for a party of four.
Fridge was unplugged and empty !
Initially on arrival, I small bottle of water given to each person on arrival and that was it !
For the stay ! One has to beg to get water.
We ended up buying at the supermarket.
The security was good.
Exterior gardens need to be maintained.
The linens have seen better days.
The tiled floor was dirty in the room.
We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left.
Some cafeteria employees are nice, others are grumpy and slow.
This would be nice place, if only they could upgrade the furniture and maintained the exterior.
It takes for ever for the hot water to appear !
Location is the best-selling point for this small hotel.
Security is 👍 great.
IInvitéCustomer service was friendly and professional and very helpful. The room was comfortable and relatively clean but the floor and carpet was not swept or vacuumed, sheets and blankets smelled like crap but looked cleaned. Restaurant was great for breakfast which was a mixed of Jamaican and American style breakfast. I did not take advantage of the pool or the gym so I can’t give a rating but overall it was a pleasure hotel. I would book this hotel again.
IInvitéLe service était très bien situé et le personnel le plus amiable que j'aie jamais eu à faire. Je recommande un séjour à Shirley's Retreat tous les jours de la semaine.
JJ.EdwardsLe lieu est proche de New Kingston. Vous ne pouvez pas contacter la propriété par téléphone mais facilement trouvé la personne à traiter. Lieux confortables et un endroit frais.
IInvitéLa location était idéale. La chambre était confortable. Il était choqué quand on m'a demandé de payer pour le check-in précoce. Je ne savais jamais que c'était une chose. Dans l'ensemble, ça va.
DDagumaijiushiwanerDans une région très sûre, il y a un nouveau quartier de Kingston, une chambre confortable, un bon service de petit déjeuner, le personnel est amical. Il n'y a pas de place à l'entourage. Il est approprié de conduire en autoroute, il y a un parking. Il est plus inconvenant sans voiture.
张张En Jamaïque, le service hôtelier tout compris dans le nord est correct. Le niveau de service et la notoriété des serveurs de Kingston sont relativement moyens. Les installations sont relativement récentes. L'emplacement est moyen. En fait, les capitales de nombreux pays sont assez chaotiques. Ne courez pas la nuit.
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