Publiée le26 août 2024
Utilisateur anonyme
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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Prix par nuit à partir de :226 PLN
Publiée le16 déc. 2023
Bukky
The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.
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Prix par nuit à partir de :672 PLN
Publiée le16 mai 2025
Hari
I stayed at this hotel upon arrival and departure from Zanzibar. The first time it was a short and enjoyable stay. Unfortunately, during my second stay I was upgraded to room 301, which is large and overlooks the swimming pool, but it needs maintenance, especially the bathroom, which needs immediate maintenance. It is a very noisy room, as you can hear the sounds of the elevator and the water pump. The furniture is luxurious, but old and needs to be upgraded. The location is excellent, overlooking the port, but the entrance to the hotel is on a potholed street. The staff is friendly and respectful.
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Prix par nuit à partir de :310 PLN
Publiée le12 déc. 2024
Yon-iii
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
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Prix par nuit à partir de :1 029 PLN
Publiée le12 avr. 2025
BKT
best hotel to stay in the stone town area. very lovely manager!
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Prix par nuit à partir de :1 992 PLN
Publiée le26 avr. 2025|Chambre de luxe avec vue sur la piscine
Invité
C'est une très belle maison, un bâtiment classique qui a des allures de musée. Elle est aussi très calme et confortable. Je la recommande vivement.
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Prix par nuit à partir de :245 PLN
Publiée le21 janv. 2024
Jane and StewartTout à fait enchanteur - de notre arrivée à 5 heures du matin jusqu'à notre départ 3 jours plus tard, nous avons été incroyablement bien traités. L'hôtel a organisé notre transfert depuis l'aéroport et s'est ouvert d'un simple clic (vous aurez peut-être besoin d'aide pour le trouver car il se trouve dans les rues étroites du vieux Stonetown). La façade de la maison était superbe et Peter s'est occupé de nous. L'hôtel a tellement d'atmosphère, pleine d'antiquités et de végétation luxuriante. Le petit déjeuner est servi sur le balcon du toit. Des excursions peuvent être organisées. J'avais lu quelques critiques désagréables mais je ne comprends pas pourquoi, la propreté était de première classe et l'hospitalité était exceptionnelle. J'espère que vous aurez la chance de trouver une chambre. Nous sommes restés 3 nuits, c'était tellement bien.
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Prix par nuit à partir de :317 PLN
Publiée le22 déc. 2024
Attila TheHun
Le personnel était très aimable et utile , l' hôtel de style ancien mais il était propre et quelques petits cœurs sur le lit , petits choses à se sentir bienvenue .
Le petit déjeuner était excellent .
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Prix par nuit à partir de :94 PLN
Publiée le19 oct. 2025
SpectRe44
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.
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Prix par nuit à partir de :213 PLN
Publiée le6 avr. 2024
Invité
L'hôtel est très confortable et très confortable. Ils ont également permis un check-in précoce.. Je n'ai absolument rien de mauvais à dire 👌 personnel vraiment amical et poli aussi
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Prix par nuit à partir de :259 PLN