Hôtels avec piscine à Chittagong, Bangladesh

Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness! The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy. Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added. There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.

Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

L'hôtel est le luxe dans le basar de Cox, les chambres sont superbes, la chambre est propre et très confortable. L'hôtel est situé dans la bonne position. Vous pouvez également demander la récupération de la cabine gratuitement. Le petit déjeuner est délicieux.

Royal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.

A Memorable Stay at Ramada Cox's Bazar My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability. However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay. The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting. We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable. We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.

It was great experience didn’t expect it at all I will go there again!!

La chambre est trop vieille, un goût étrange, lit, table, climatisation, les murs sont toutes des traces éclatées. Les traces de la salle de bain sont très générales, bien que le service soit bien.

C'est bien d'avoir un repas du matin. Si vous voyagez tôt, vous pouvez prendre votre petit-déjeuner seul. C'est juste du pain et des pâtisseries simples. Le portier et le serveur sont bons. Mais il n'y a pas de bouilloire dans la chambre

Great experience. Good location and good service