Publiée le27 mai 2025
Invité
The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge.
For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain)
Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests...
Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta.
Summarised:
1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp)
2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic.
3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis)
Regarding the room small problems found which i shared with the travelio agent as well:
1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected.
2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside.
3. There was no hot water for showering.
4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment)
5. There is no water kettle. You will have to boil it like you are cooking :D
In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.
Voir plus
Prix par nuit à partir de :156 BRL
Publiée le31 août 2025|Chambre lit queen
Invité
Its a good apartment and the lord is verygood and responsible. Although there was an unpleasant incident, namely a late check-in, they provided extraordinary compensation and the owner was very kind. In the future, I will continue to choose to book at this place.
Voir plus
Prix par nuit à partir de :146 BRL
Publiée le1 fév. 2026
Invité
Had a great stay at Herloom! Brought our dog along, additional 300k/night for small dog. They provide bed and food for our furbaby. Highly recommended!
Voir plus
Prix par nuit à partir de :447 BRL
Publiée le16 août 2026|Chambre lit king supérieur
Utilisateur anonymeI hate using this to open the door. Is very inconvenient....I have to stand at the door for about 30second to wait the apps to load.
No one like to download the apps and register for 1 time us purpose. After I check out I will delete the apps. You don't have a lot of hotel worldwide. The point collected will be gone. What's the point???
Hotel is located at the Mall. But the mall has nothing to shop and just a simple convenient store located at basement but open from 10-10 only...
Voir plus
Prix par nuit à partir de :132 BRL
Publiée le12 déc. 2025|Chambre de luxe
WanjunKiwiHôtel bien établi et très sécurisé ! Une supérette se trouve juste à côté, ce qui facilite grandement les courses. Les chambres sont assez grandes et relativement propres, mais les équipements sont un peu vieillots. Situé en centre-ville, l'hôtel est bien desservi par les transports en commun. Le petit-déjeuner est copieux, ce qui en fait un excellent choix pour les voyages d'affaires.
Voir plus
Prix par nuit à partir de :88 BRL
Publiée le29 avr. 2025
Invité
Les installations sont neuves, les chambres propres et le service chaleureux. Le parking est spacieux. L'hôtel est également adjacent à un grand centre commercial récent, accessible en une minute à pied sans quitter le hall de l'hôtel. C'est très pratique pour se restaurer et faire du shopping. J'y retournerai avec plaisir.
Voir plus
Prix par nuit à partir de :317 BRL
Publiée le15 janv. 2026|Chambre première
annisa fitri sabrinaAwesome .. Les activités pour les enfants et les adultes sont très bonnes .. la piscine est spacieuse, il ya un grand diapositive, la chambre est à l'extérieur et éclatante .. le petit déjeuner est délicieux, le personnel est ami, l'accès à partout est proche .. , le meilleur est
Voir plus
Prix par nuit à partir de :212 BRL
Publiée le25 déc. 2025|Chambre confortable, avec vue sur le jardin
Loumir2024This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long.
The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays.
The swimming pool and kids play area is very nice, the spa, the gym and also the shops.
The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave.
Overall very nice stay during our vacation, very pleased with the food and services.
Voir plus
Prix par nuit à partir de :455 BRL
Publiée le31 oct. 2026|Chambre moderne, 1 pièce (lit queen size)
InvitéSan Bay Thuan Tien Di Lai
Voir plus
Prix par nuit à partir de :55 BRL
Publiée le20 janv. 2026|Chambre, avec vue sur la mer, 2 pièce(s) (1 salon)
Dhamayanti SetiadiMalgré ma difficulté initiale à check-in parce que mon message via les applications n'a pas répondu rapidement quand je suis arrivé à l'appartement, mais finalement je peux appeler le propriétaire. Donc, je vous suggère qui veut réserver ce lieu, de vous rapprocher activement du propriétaire par le numéro de téléphone mentionné dans les applications pour un processus sans heurts. Le propriétaire était si amiable et informative. Nous pouvons lui demander quelque chose.
Les chambres sont très complètes, comme les toiles pour chaque personne, les soins dentaires, les savons et le shampooing, y compris les outils de mange. Il y a aussi un jar magique/com magique pour cuisiner du riz ou chauffer notre cuisine et notre chaudière électrique. Mais je vous remercierai si vous pouvez fournir le savon et la pomme de terre devant la salle de bains aussi. (Est-ce trop si je demande aussi des bouteilles d'eau minérale?)
Facile à partir, laissez la clé à l'intérieur de l'unité et le propriétaire la récupérera plus tard.
En outre, comme cet endroit a de nombreux restaurants et magasins de confort à travers le bâtiment, il n'y a pas besoin de se soucier de la faim au milieu de la nuit.
Merci pour la comodité et vous reviendrez certainement à cet endroit pour un autre séjour avec mes amis.
Voir plus
Prix par nuit à partir de :85 BRL