Hôtels avec piscine à Samarcande, Ouzbékistan

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

C'était la basse saison, l'hôtel était donc vide, mais il y avait toujours quelqu'un à la réception qui parlait anglais et qui se faisait un plaisir de fournir des explications et des indications utiles concernant les services de l'hôtel, le petit-déjeuner, les visites touristiques et le change de devises. L'hôtel dispose d'une piscine intérieure et d'un sauna, que l'on peut réserver à l'heure. Ces installations étaient très agréables. Je recommanderais cet hôtel à toute personne recherchant une ambiance locale différente des hôtels occidentaux et qui privilégie un établissement doté de prestations de qualité. Bien qu'il soit un peu éloigné de la mosquée Bibi-Khanym, la place du Registan est facilement accessible en cinq minutes à pied environ ; son emplacement était donc idéal.

We arrived at 12:30 and Asadbek from the front desk offered us an early check in. The hotel look new and has great amenities. However, when we went down for breakfast / food at 10:15am, we learned that there was no food served between 10-11 am in their restaurant, even though the restaurant claimed to be 24/7 🤷♀️ The room also jumped fuse twice (once a day) , but the engineers came immediately to fix it. Overall, a solid 4 star hotel.

Pros… * Location: 15 mins walkable distance to Registan square and a couple other attractions * Breakfast: a great variety of options ~ hot & cold + few options of fruits and pastries / desserts * Room: it was ok apart from the AC… which was dripping water once turned on.. hot water available for shower which was great! Beddings were good, a fridge, iron board, iron, a keep safe box, bath robes, 2 bottles of water available in room. Amenities: hairdryer, towels, shower gel, shampoo, hand wash, tooth brush, tooth paste and cotton buds were provided Cons… * Breakfast: starts at 8am and ends at 10am. It starts kind of late especially when some people of early start * Fitness center: only cardio machine available. Lights are never on, AC not on… also starts 8-8pm just really isn’t ideal timing especially during summer where people may wanna use the gym first thing before they have breakfast/ explore then come back for the gym.. hence I never got chance to use at all… it also looks like it’s never open… it gives a very off putting vibe. The swimming pool looks nice though.

Location is near Registan Sq with lots of shops and good eateries nearby. Exterior seating and courtyard area is excellent for rest from a hot day walk. Room is clean and very spacious, bottled water and amenities are all provided. Staffs are very helpful and knowledgeable. A generous breakfast buffet and there is a swimming pool, jacuzzi and steam and dry sauna for use at the basement. Facilities are slightly aged but still very good condition. Highly recommended.

Cet hôtel, ouvert récemment (2025), arbore une décoration raffinée et une propreté irréprochable. Le personnel de la réception parle couramment anglais et offre un excellent service. Le choix au petit-déjeuner était le plus varié que j'aie vu durant mon voyage en Ouzbékistan. Son emplacement est également idéal, à seulement 20 minutes à pied de la place du Registan. Je le recommande vivement !

C'était un excellent service. Il y avait un jeune homme à la réception qui apprenait le japonais, et lorsque nous rencontrions des problèmes, ils répondaient rapidement et bien. Il est idéalement situé, à proximité des attractions touristiques et des installations commerciales, donc si vous l'utilisez comme base, vous pourrez profiter du centre de Samarkand. J'aimerais rester ici à nouveau.

Изначально, мы расстроились из-за местоположения - до всех памятников архитектуры нужно ехать на такси. Но нас второй день мы всё поняли, насколько ошибались. В Самарканде нет какого-то старого города, по которому можно в 6 утра встать, и гулять пока нет жары. А Хилтон есть Хилтон. Шикарнейшие номера, супер гостеприимный сервис, завтраки на 10 из 10. У нас даже был включён лаунж почему-то, это место с прохлаительными напитками, кофем, вином, а с 18.00 еще и горячими блюдами, всё бесплатно. По утрам комплименты в виде орешков и фруктов. Унитазы как в японии, с попомойкой, на пультике. В общем, бомбяо!Бассейн и на улице, и внутри. Есть спа, есть сауна и хамам. В +35 спасало нереально. Вечером можно гулять вокруг ”острова”. Такси в город 25-35тыс.сумов, это очень недорого. Всем рекомендую!

Stayed here for 3 nights, the reception is really helpful and friendly. The room was huge, beds are comfy & breakfast spread was nice. There’s a small incident where when I checked in I asked the reception how do I use the laundry service, and he gave me wrong information which ended up they didn’t do my laundry and I was out of clean clothes. I called the reception at 7pm (the laundry is closed) and they quickly send someone to collect the laundry from me & send it back to me, cleaned the next morning at 8am. But actually the laundry service is only available 10am-6pm. Glad that they took a swift action on this matter!

L'hôtel est bien situé, à 15 minutes à pied du Registan. Il n'y a pas beaucoup de cafés ni de boutiques à proximité, hormis un restaurant chic dans l'hôtel voisin, et les restaurants les plus proches sont à 10-15 minutes de marche. Le quartier est animé. On s'attendrait à un certain luxe au Continental, mais il n'y en a pas : c'est un hôtel modeste. Il n'y a ni piano-bar, ni bar à cigares, un spa très sommaire et une salle de sport – une petite pièce dans un coin avec un tapis de course et cinq appareils. Le petit-déjeuner est frugal et peu savoureux, mais on ne meurt pas de faim. Les omelettes sont préparées sur demande, et nous n'avons vu qu'une cafetière, pas de machine à café. La connexion internet à notre étage n'a pas fonctionné deux jours sur quatre ; nous avons demandé à la réparer, mais en vain. Nous avons dû utiliser notre téléphone portable. Impossible de changer de l'argent : il n'y avait jamais de caissier. L'ambiance orientale était totalement absente.