Hôtels avec Spa à Queensland, Australie

Juste en dessous de l'hôtel se trouve un supermarché Woolworths. L'emplacement est idéal, proche de tout. La chambre est spacieuse. Le service est un peu lent, mais ça va. J'ai envoyé un e-mail pour une petite demande, mais je n'ai pas eu de réponse. Dans l'ensemble, j'ai passé un très bon séjour et je reviendrai probablement.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

We had a great stay at Paradise Hotel on the Gold Coast. The staff kindly upgraded our room, which gave us a beautiful river view — such a nice surprise. The room was very clean, comfortable, and well maintained throughout our stay. Parking was also convenient and easy to access, which made everything much more relaxing. Overall, a really enjoyable experience and we would happily stay again.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett? Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued. Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least. But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down. The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms. We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

J'ai séjourné à l'hôtel Tropiq à la mi-octobre 2023 et j'ai passé un bon séjour. Points positifs : très bien situé avec un café à proximité, un restaurant indien et un restaurant britannique. Seulement 20 $ en taxi jusqu'à la jetée/marina ou 20 minutes à pied du centre-ville. Le personnel de la réception était super sympa et serviable. Heureusement, la chambre convenait également parfaitement à mon voyage de pêche en solo. Points négatifs : l'hôtel Tropiq était très basique/ghetto avec une disposition particulière des chambres. Les lits étaient sur roulettes et il était difficile de dormir. Les fenêtres et les portes coulissantes étaient très douteuses. Pas de moustiquaires sur une fenêtre ! C'était certainement un style d'hébergement économique. À l'avenir, je resterai dans un endroit plus agréable si ma copine me rejoint

Je pense que c'est l'un des meilleurs hôtels Marriot que j'ai séjourné. Il a une belle lagoune et les installations et les services sont bons. Deux tramways s'arrêtent loin du paradis des surfers. Voir à partir de la chambre est aussi jolie.

Room is very big and with a open kitchen. The room and facility is very new. The hotel staffs are also very friendly and responsive. The location is also very good and just next to the beach. There is also 5mins walk from the tram station. Overall I have a very nice and relaxing stay here, and I will visit the hotel again.

Un hôtel très récent, joliment décoré et nettoyé tous les jours. Mon mari et moi avons été les plus satisfaits de l'hôtel pendant tout notre voyage en Australie. Tournez à gauche en sortant et marchez 1 minute jusqu'au marché nocturne. Il y a de nombreux endroits pour manger aux alentours. Après quelques minutes de marche et en traversant la route, vous trouverez le supermarché Woolworths. Tournez à droite après l'hôtel et vous verrez la grande roue, la plage et la piscine. Il y a un barbecue sur la plage. C'est bien d'aller au supermarché pour acheter de la viande pour le barbecue. je ne l'ai découvert que le dernier jour. Il faut 15 minutes pour prendre un taxi depuis l'aéroport, environ 24 à 27 couteaux. Pour vous rendre à l'aéroport, vous pouvez appeler un taxi à la réception de l'hôtel. Le petit-déjeuner de l'hôtel est acceptable. Vous pouvez vous rendre directement à la réception et réserver une réservation pour 20 dollars par personne. Bien que le petit-déjeuner buffet ne soit pas très varié, il est copieux et le prix est à peu près le même que celui d'un repas seul.