Hôtels avec Spa à Merseyside, Royaume-Uni

很棒的酒店，位置在利物浦港邊上，中心位置，出門就是美惠三女神，去這裏大部份景點都可以步行半小時範圍內到達。酒店設施符合歐洲五星標準，服務人員很友善，特別是門口的老爺爺，穿着笑容都很紳士。下次來利物浦還會住這家酒店！

My wife and I spend the night between Feb 14 and 15th. It was a disaster! Maybe too busy, but anyhow considering the night fee We were expecting something better. No table available for dinner, if not at the bar, but with more than 1H waiting. Small Gym with few machines, open starting from 8.00 am. Water available but not glasses. Pretty disappointing

Les chambres sont très propres et belles et sont au centre de la ville où vous n'avez pas besoin d'une voiture pour aller n'importe où.

A Memorable Birthday Celebration Rating: ★★★★★★★★★★ I celebrated my birthday at the Titanic Hotel , and it was truly an unforgettable experience. The outstanding service, coupled with thoughtful touches like a birthday card and complimentary chocolates, made my day truly special. The luxurious room provided a comfortable and elegant space to relax and enjoy my stay. What's more, the hotel's spa is undoubtedly one of the best I've ever visited. The attention to detail and quality of treatments were second to none. The view from my room was breathtaking, overlooking the water and offering a glimpse of the hotel's beautiful luxury apartments. I highly recommend this exceptional hotel for any occasion, as it offers an unparalleled experience that goes above and beyond expectations.

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Un hôtel sans points lumineux, disant que l'ancien n'est pas vieux, et que le nouveau n'est pas nouveau. Le petit sac de lait pour boire du thé dans la chambre a été ouvert par le dernier client, mais il n'a pas été nettoyé et gardé pour moi. Le petit-déjeuner est très simple, le petit-déjeuner anglais est un peu simple et il y a peu d'autres options, et il ne vaut pas le prix de plus de 2 000.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.