Hôtels avec Spa à Merseyside, Royaume-Uni

很棒的酒店，位置在利物浦港邊上，中心位置，出門就是美惠三女神，去這裏大部份景點都可以步行半小時範圍內到達。酒店設施符合歐洲五星標準，服務人員很友善，特別是門口的老爺爺，穿着笑容都很紳士。下次來利物浦還會住這家酒店！

Had a luxurious experience at the Municipal Hotel, where the service was impeccable. Despite the lobby service being slow due to limited staff, the friendly team and delicious breakfast made up for it. I was pleasantly surprised by a thoughtful birthday macaroon prepared by the hotel, adding a special touch to my stay. The staff's attention to detail and personalized gestures enhanced my experience further. Overall, the Municipal Hotel provides a luxurious atmosphere with excellent service, friendly staff, and delightful surprises like the birthday macaroon. It's a place where you can truly feel valued and appreciated as a guest.”

Le service était bon. Il a été vérifié à 1.30pm. Le spa était très propre et la chambre était très belle.

Wow what a find! Really cool hotel. Bedrooms were huge and well appointed. Bar and restaurant were really good, great service from Staff and really lovely breakfast available. Hotel was a rum warehouse previously and the concierge (Michael/martin .. sorry I can’t remember his name) went out of his way to tell us about the hotel and its famous staircase and about the history of the area. I’d wholeheartedly recommend. Finishing touch was very reasonably priced on site parking.

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Un hôtel sans points lumineux, disant que l'ancien n'est pas vieux, et que le nouveau n'est pas nouveau. Le petit sac de lait pour boire du thé dans la chambre a été ouvert par le dernier client, mais il n'a pas été nettoyé et gardé pour moi. Le petit-déjeuner est très simple, le petit-déjeuner anglais est un peu simple et il y a peu d'autres options, et il ne vaut pas le prix de plus de 2 000.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.