Publiée le15 mars 2026
Invité
The toilet/bathroom is very small and the fittings appear quite old. The setup does not seem to have been upgraded for many years and definitely needs renovation.
The room phone was not working, which was inconvenient during the stay.
The food quality is good, however the breakfast management needs improvement. Guests are allowed into the dining area without proper seating allocation, so we had to wait and search for a table ourselves. When all tables are occupied, the staff should manage the flow of guests instead of allowing everyone in at once.
Overall: It is acceptable for a short stay of a couple of nights, but it may not be ideal for a comfortable leisure stay.
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Prix par nuit à partir de :10 509 JPY
Publiée le12 mai 2026
InvitéStayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
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Prix par nuit à partir de :11 413 JPY
Publiée le7 nov. 2025
Honser Tan
My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
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Prix par nuit à partir de :12 202 JPY
Publiée le21 juill. 2025|Chambre classe affaire (lit king size)
Valentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
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Prix par nuit à partir de :10 254 JPY
Publiée le17 janv. 2025
Invité
We enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
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Prix par nuit à partir de :14 058 JPY
Publiée le13 mai 2025
Invité
Stayed at The Residency Towers, Rameswaram for 3 nights from May 9th to May 12th.
The hotel is conveniently located near the temple and other key attractions. The check-in and check-out process was smooth and hassle-free. Some of the staff were exceptionally courteous and helpful.
The breakfast buffet offered a wide variety of options, and we thoroughly enjoyed it. We also had dinner at the hotel once — the buffet was excellent. The security personnel and hotel driver were very friendly and even helped us arrange local transportation for sightseeing.
The rooms were neat and clean, with housekeeping done regularly and efficiently. We also used the swimming pool, which was clean and well-maintained.
Overall, it was a delightful stay, and we truly enjoyed the experience.
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Prix par nuit à partir de :11 274 JPY
Publiée le9 mai 2025
jp68
It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
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Prix par nuit à partir de :22 340 JPY
Publiée le15 avr. 2026
Invité
It was a nice experience and quality service provided by hotel staff. We stayed for 2 nights. The food in Hyatt regency was nice. That was the best Indian food we ever tried. Special thanks go to front desk officer Ms Saraswathi, and concierge Mr Daniel, Mr Vijay , Mr Rajini. Also food the spic restaurant are amazing, special thanks to restaurant staff Mr Arindam, Mr Rajesh & Mr Kartik. Overall Hyatt Regency staff make extra miles to make our stay an amazing and memorable holiday. Planning to travel again with kids.
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Prix par nuit à partir de :10 718 JPY
Publiée le17 mai 2026
InvitéExcellent service par le personnel de Taj, check-in smooth, soirées tranquilles. Équipe de sécurité très amicale, responsable et utile . Service buffet le café et la boisson de thé peut être mieux trop dilué. nécessite une amélioration. Tous les personnels sont utiles et prochains. Le toit et la salle svc sont bons, agréables en jours où vous ne voulez pas manger. Les membres de l'équipe de M. Yabesh et Tejkumar sont excellents. Nous attendons mon prochain séjour. Merci
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Prix par nuit à partir de :13 130 JPY
Publiée le15 déc. 2025|Chambre Premium
T@H.J'ai passé une nuit dans cet hôtel lors d'un voyage d'affaires à Chennai.
Honnêtement, j'ai été agréablement surpris.
Le personnel était professionnel et serviable.
La chambre était impeccable, bien entretenue et offrait de nombreuses options et commodités.
Le choix de restauration était également excellent ; j'ai testé le restaurant Kebab Factory et c'était l'un des meilleurs repas de mon voyage.
L'hôtel est idéalement situé près de l'aéroport et propose une navette gratuite.
Excellent rapport qualité-prix.
Hautement recommandé.
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Prix par nuit à partir de :14 452 JPY