Publiée le24 mai 2026
Invité
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
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Prix par nuit à partir de :VND 22 169 527
Publiée le29 juill. 2026|Deluxe Two Double Room with Garden View
KENJO OOur stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu.
The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep.
The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised.
Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.
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Prix par nuit à partir de :VND 17 889 561
Publiée le16 juin 2025|Chambre classique (2 lits doubles, non fumeurs)
zaddyThere’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!
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Prix par nuit à partir de :VND 10 985 636
Publiée le7 déc. 2023
Aiaiaixiaoaioutdoor
Un hôtel préféré en Amérique du Sud depuis plus de moitié de mois, le service est très attentif, les détails de la chambre sont suffisants et chaque employé est formé en place. L'atmosphère de l'hôtel est très semblable à la relaxation nationale, le service est encore plus bon. Et l'hôtel est très délicieux, tant pour le petit déjeuner que pour le dîner. On aura réservé cette maison plus tard.
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Prix par nuit à partir de :VND 7 763 027
Publiée le19 juill. 2025
WuSharon
The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.
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Prix par nuit à partir de :VND 4 804 758
Publiée le29 mars 2024
Invité
La position est très bonne, il y a un déjeuner ou dîner gratuit, très bon, les installations de la chambre sont généralement, mais on estime qu'il existe déjà très bon sur le terrain, généralement, encore très bon
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Prix par nuit à partir de :VND 4 979 689
Publiée le9 oct. 2023|Chambre (2 lits doubles)
InvitéL'emplacement est un peu éloigné. Il n'y a pas de restaurants ni de supermarchés aux alentours. Il est facile de monter dans la zone centrale. Le service est moyen, l'avantage est le calme.
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Prix par nuit à partir de :VND 3 381 990
Publiée le18 oct. 2025
Happyfeet31
We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
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Prix par nuit à partir de :VND 11 121 693
Publiée le13 mai 2026
InvitéLe personnel est si aimable.
C'était difficile à cause de la maladie de l'altitude, mais l'hôtel était équipé de réservoirs d'oxygène, donc j'ai pu utiliser des réservoirs d'oxygène à un prix bas.
C'était si impressionnant de voir que vous vous occupiez de ce problème et que vous le géreriez.
Les chambres étaient grandes et les lits étaient énormes, donc il était confortable tout au long de la séjour.
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Prix par nuit à partir de :VND 4 229 431
Publiée le25 mars 2025
Lvjingjing
La position est bonne, la sortie est très pratique, vous pouvez également entendre le bruit de la rivière, mais pas affecter mon sommeil. Le petit déjeuner est riche.
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Prix par nuit à partir de :VND 5 578 340