Hôtels 3 étoiles à Californie, États-Unis

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

La pression de l'eau est trop faible et l'eau n'est pas assez chaude, ce qui rend le bain très froid. Je n'apprécie pas les toilettes accessibles aux personnes à mobilité réduite, car le sol est complètement trempé après le bain. Il y a des moisissures dans le lavabo. Cet hôtel est moins bien que d'autres hôtels Hampton situés dans des villes de campagne, peut-être en raison de son emplacement pratique. Le prix reste cependant raisonnable.

Nous avons vraiment aimé cet hôtel pour plusieurs raisons : (1) Une grande chambre confortable et propre avec beaucoup d'espace de stockage et un canapé confortable. (2) Vous avez une excellente qualité de personnel, surtout la chambre et la dame qui s'occupait du petit déjeuner. (3) Grand lieu pour visiter Yosemite - à peu près que vous pouvez obtenir sans être dans le parc - pas plus de 15 minutes à la porte. Le petit déjeuner était des œufs à vapeur et des sauces, des toasts, des muffins, des fruits et des céréales. Je resterais certainement à nouveau.

Spacious room that can fit 3 person comfortably (with the sofa bed). Breakfast is great with variety of choices and different menus each day. Location is convenient and walkable to the Millbrae BART station entrance (around 150 meters). The bed is quite soft but I’m ok with it.

We encountered several issues during our stay that significantly impacted our experience. On the first day, we had a minor disagreement with the housekeeping staff after requesting a second towel for our two-guest room, which had only been provided with one face towel. The cleaning staff member on the 4th floor argued with one of the guests rather than accommodating the simple request. The following day, we placed all used towels outside the door for collection, but no fresh towels were returned. When we inquired with another housekeeper, she explained that towels were likely still being laundered and might be available around 1 PM. We went fishing for the day and returned in the evening expecting to shower and clean up, but still had no towels. I reported the issue to the front desk, and ultimately we chose to leave approximately 20 hours early simply so we could go home and bathe. Despite this, we were charged the full rate for a room that had no air conditioning, no phone to contact the front desk, and where only 1 out of 5 ice machines was operational.

Des performances élevées, un bon environnement, très proche de l'aéroport, je me sens relativement en sécurité et l'environnement environnant regorge d'immeubles d'affaires ou de grande hauteur. C'est un bon choix. Il y a une navette aéroport.

C'est ma deuxième visite en trois ans et c'est devenu un Motel 6 avec une sécurité renforcée. Le bâtiment, qui accepte les animaux, est très étagé. C'est bruyant avec la circulation piétonnière au-dessus et les portes des étages qui claquent. La cabine d'ascenseur n° 1 est tombée en panne trois fois en quatre jours. Un moment fort : le barman et le cuisinier nous ont servi des amuse-gueules du lundi au vendredi. La prochaine fois, je vais jeter un œil au Hampton Inn, tout près. Avant, le nom Hilton voulait dire quelque chose ! MDR ! Notre chien a adoré l'écureuil près du seul espace vert du jardin.

ที่อยู่ของที่พักสามารถเดินทางสะดวกติดป้ายรถบัส มีร้านสะดวกซื้อ ร้านอาหารในระแวกเดียวกัน ข้อเสียคือเป็นย่านที่มีคนไร้บ้านเยอะ สำหรับความสะอาด มีบ้างที่สะอาดและมีบ้างที่ไม่สะอาดเนื่องจากเป็นที่พักที่อยู่กันหลายคน โดยรวมทั้งหมดก็สมตามราคาที่จ่ายไป

Cet hôtel se sent très bien, l'aménagement et les installations de l'hôtel sont très atmosphériques, l'attitude du service est très bonne, l'environnement environnant est également bon, les supermarchés, les restaurants et les transports sont très pratiques.