Publiée le4 janv. 2026
Sogol
We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
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Prix par nuit à partir de :328 PLN
Publiée le13 mai 2025
Nir
Very nice hotel
old style building
excellent service and excellent food at the restaurant
location is not in the middle of the tourist part of the city (hot springs), you will have to walk ~10min
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Prix par nuit à partir de :807 PLN
Publiée le20 avr. 2025
Gary0423
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
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Prix par nuit à partir de :321 PLN
Publiée le20 nov. 2024
Utilisateur anonyme
It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
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Prix par nuit à partir de :338 PLN
Publiée le31 mars 2025
Invité
Very nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈
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Prix par nuit à partir de :289 PLN
Publiée le27 juin 2026
InvitéOne of best hotels is luxury with spa. The rich breakfast and dinner are offered with very incredible affordable price. The receptionists are very friendly. The location is super convenient. Highly recommended!
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Prix par nuit à partir de :270 PLN
Publiée le7 juill. 2025
Invité
We loved this hotel. The rooms were large with plenty of storage and very comfortable beds. It was a short walk to the park and there were many restaurants nearby. There is a salt cave very close by that we also enjoyed. The spa is a little disorganized but the treatments were very good. I would definitely go back.
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Prix par nuit à partir de :319 PLN
Publiée le22 juin 2025
Invité
Großes Hotel, effizient organisiert. Sehr entspannte Atmosphäre. Tolle Lage zwischen dem historischen Kurort und der modernen Fußgängerzone. Leider äußerlich eine Bausünde aus dem Sozialismus. Die Zimmer sind nüchtern, aber gepflegt, kein überflüssiger Firlefanz. Tolles Spa (2 Stunden pro Tag inkludiert und gegen geringes Geld unbegrenzt nutzbar). Mit dem Auto leicht zu erreichen, erschwinglicher Parkplatz im eigenen Parkhaus. Leckeres und vielseitiges Frühstück. Die Zimmer mit Balkon haben einen tollen Ausblick über die Stadt, das lohnt sich sehr! Netter, unaufgeregter, fixer Service. Ich komme sehr gerne wieder!
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Prix par nuit à partir de :503 PLN
Publiée le14 juill. 2025
WKE
Il est excellent d'avoir à la fois le petit déjeuner et le dîner inclus dans la réservation. Le 1er dîner est trop salé et le 2ème dîner devient normal goût et très bon. Il y a une variété de nourriture dans le petit déjeuner.
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Prix par nuit à partir de :456 PLN