Publiée le4 juill. 2026
JanetPOur stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional.
We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home.
Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed.
The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in.
The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious.
Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River.
We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable.
The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings.
While our overall experience was excellent, I have a few suggestions for improvement.
One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable.
As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar.
I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal.
Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety.
Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.
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Prix par nuit à partir de :720 €
Publiée le11 mai 2026|Chambre supérieure (1 grand lit)
Chabrior Turbulo
The most comfortable bed I’ve ever had in a hotel.
We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities.
The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch.
The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here.
The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi.
Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.
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Prix par nuit à partir de :114 €
Publiée le28 nov. 2025|Chambre lit king supérieur
C.H.LU
Avant même d'arriver à l'entrée, le personnel s'est occupé de nos bagages. Le hall n'était pas grand, mais la décoration était très élégante et la température très agréable. On nous a même offert des boissons chaudes aux fruits en guise de bienvenue, un vrai délice ! On nous a également laissé choisir une adorable figurine de sapin de Noël derrière le comptoir, en guise de cadeau de bienvenue ! Nos bagages étaient déjà dans notre chambre à notre arrivée le soir même. Comme c'était l'anniversaire de ma femme, l'hôtel nous avait prévenus par e-mail et avait préparé une petite décoration, une attention très appréciable. Dans l'ensemble, l'hôtel était à la hauteur de ses standards cinq étoiles et notre séjour a été des plus agréables. Le grand magasin Sapporo Factory se trouve juste en face, ce qui est magnifique ! Le seul inconvénient est qu'il faut prendre le bus ou marcher 5 à 10 minutes jusqu'à la station de métro pour s'y rendre, ce qui est un peu fatigant. Sinon, rien à redire !
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Prix par nuit à partir de :145 €
Publiée le5 sept. 2026|Chambre Supérieure (lits jumeaux)
Utilisateur anonymeBeautiful hotel with spacious, clean, and stylish rooms. The bed was very comfortable, and the staff were friendly and helpful. The best part is the direct connection to New Chitose Airport, which makes it extremely convenient, especially for early morning flights. Overall, a great stay and highly recommended!
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Prix par nuit à partir de :162 €
Publiée le16 mai 2026
InvitéGreat great ryokan. We booked a room with private onsen. The whole vibe of the hotel is so luxury and relaxing. Only stayed for a night but wished we stayed longer. Dinner was amazing. Breakfast is traditional japanese so might not be everyone's cup of tea. All in all a fantastic experience with great food, great vibes and super attentive staff. Highly recommend.
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Prix par nuit à partir de :335 €
Publiée le22 déc. 2025
Tek Kooi
Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.
Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food!
I dont see why we cannot start with cereals that was already on display.
I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too
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Prix par nuit à partir de :50 €
Publiée le3 avr. 2026
World Traveller K
Meilleur en classe pour design et matériel. Exceptionnel contact personnel par les gestionnaires et l'équipe supérieure. Terribles options de repas sur place. Amour des restaurants italiens, chinois et japonais. Ski en ski. Beau piscine intérieure et jacuzzis. Salle de sport équipée. Les trucs privés sont disponibles dans certains types de chambre. Un peu de problème d'infestation de bogues intérieurs et le personnel général a besoin de plus de formation, compte tenu de la classe de prix de l'hôtel. Sinon, le séjour le plus proche à la perfection dans n'importe quel ski resort partout dans le monde!
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Prix par nuit à partir de :257 €
Publiée le1 juill. 2026
NICCUAll I can say is your whole package is excellent. I enjoyed your services and amenities very much.
Staff working at Front desk, F&B and housekeeping are really dedicated to their job duties. They are really professional and helpful. Shall give them a credit 👍🏽👍🏽👍🏽.
The idea of Local Rhythm Night is unexpectedly great. This activity is quite new and unique. Should thank to the hotel management introducing this idea. The round free bus is also perfect for travelers. I hope you will consider to fix this service in a regular basis.
I can’t wait to try another hotel operated by your group.
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Prix par nuit à partir de :86 €
Publiée le25 nov. 2025|Chambre de style japonais Suehirotei avec bain en plein air
InvitéI absolutely love Hanabishi Hotel — I had the best 2-night stay here. The hotel is quiet with no large tour groups, and I really enjoyed the traditional feel and relaxing vibes. I tried all of their room types, and my favorite is the futon room with a private onsen. The futon is very comfortable, and the room itself is incredibly spacious.
The staff are friendly and helpful, even assisting me with arranging taxi service. The location is convenient, only about a 10-minute drive from Hakodate Airport. I also loved both the breakfast buffet and the dinner set — they truly pampered me like I was the queen of the world.
The public onsen is beautiful and huge. I will forever choose to stay here whenever I’m in the area.
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Prix par nuit à partir de :58 €
Publiée le11 oct. 2024|Chambre de style japonais, avec vue (salle de bain)
Ami0518L'hôtel dispose d'un service de prise en charge en bus à Sapporo, ce qui est très pratique. Le plus gros point fort est qu'il est très pratique de manger et de boire à l'hôtel, qui est gratuit. L'aire de repos est tellement confortable après avoir pris un bain, et il y a de nombreuses sources chaudes pour se baigner. Bref, je devrais rester un jour de plus. .
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Prix par nuit à partir de :225 €