Publiée le7 juin 2026
Utilisateur anonymeI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
Voir plus
Prix par nuit à partir de :66 €
Publiée le18 juin 2026
Utilisateur anonymeConsidering the park and hotel have been open for 30 years, I found the facilities and cleanliness to be very well-maintained. The park layout is excellent, offering a peaceful atmosphere with spacious, beautiful European-style streets that feel authentic rather than artificial. There are small activities throughout the day, which adds to the experience.
Dining and Park Amenities
While restaurant options within the park are somewhat limited, the prices are quite reasonable. Since we visited in June, the park wasn’t too crowded, so we didn't have to wait in lines for any attractions. The park is well-equipped with convenient amenities, including self-service laundry, a Lawson convenience store, a drugstore, car rental services, and even a pet hotel.
Pro-Tip: Download the App
I highly recommend downloading the official Huis Ten Bosch app. It provides helpful walking navigation around the park and a convenient schedule to keep track of various activities and events.
Hotel Amsterdam Experience
We stayed at Hotel Amsterdam, and I highly recommend staying at one of the park’s official hotels. The rooms are spacious, and a unique touch is the built-in water purifier, so there is no need to buy bottled water or head to the hotel lobby to refill. Additionally, you do not need to pay for a second-day park ticket, as the hotel provides them at check-in. Note that parking is 2,500 JPY per day, but staying at the park hotel allows you to offset this cost.
Tips for Families and Extras
Height Requirements: Be aware that many attractions require children to be at least 90cm or 100cm tall. This isn't clearly stated on the official website, though there is an indoor facility suitable for infants.
Transportation: There is a shuttle bus, but it runs every 20–30 minutes.
Onsen: There is a public bath (800 JPY/person) or a private family bath (2,700 JPY/hour, requires reservation).
Activities: Some additional facilities, like the tricycle rentals, require an extra fee (3,000 JPY/hour).
Overall, this was a fantastic experience. I highly recommend it for those looking for a relaxing and well-planned getaway!
Voir plus
Prix par nuit à partir de :141 €
Publiée le7 mars 2026
Invité
Private entrance to Huis Ten Bosch takes you almost directly to the flower fields. They provide free loaner umbrellas which was handy as it rained one day during our stay. Breakfast was decent with a variety of western and Japanese foods. It is nice that breakfast is offered for quite a while so you have flexibility when eating. They were very helpful with storing luggage early and picking it up late so we could spend our time enjoying Huis Ten Bosch without worrying. My husband had a guitar and they personally held it in a protected location as they also have automated luggae storage. Facilities were clean and maintained although not new. Front desk spoke flawless English. Overall a pleasant stay.
Voir plus
Prix par nuit à partir de :56 €
Publiée le18 sept. 2024|Chambre (2 lits, bâtiment principal)
InvitéL'hôtel se trouve à environ 3,3 kilomètres de la gare de Nagasaki. Des navettes gratuites circulent uniquement à 9h00, 9h30 et 10h00. Avant cette heure, vous ne pouvez prendre qu'un taxi. ce qui coûte environ 1 500 yens. Il y a aussi un bus pour la gare JR devant la porte. Pour la prise en charge, nous sommes arrivés à la gare de Nagasaki à 20 heures et avons appelé l'hôtel. Il y avait un bus à 8h25, sortant de la sortie ouest de la gare de Nagasaki. C'était un véhicule argenté avec le nom de l'hôtel peint dessus.
La pièce est la plus grande de notre voyage à Kyushu. La valise peut être complètement ouverte. Nous logeons dans le bâtiment principal. Il y a un observatoire au 9ème étage où vous pouvez regarder la vue nocturne. vous pouvez vous rendre aux grands bains publics du bâtiment Akebono (annexe). Grand écran et grandes fenêtres, belle vue. Bien sûr, l'hôtel principal dispose également d'un bain public, mais il est relativement petit. Il y a ici une piscine extérieure en plein air. Le petit déjeuner est très copieux. À ce moment-là, nous étions conduits par un siège latéral et non par la fenêtre. Une Japonaise à côté de nous a pris l'initiative de changer de siège pour nous.
Le personnel de la réception était très prévenant et a présenté l'hôtel en détail. A recommander.
Voir plus
Prix par nuit à partir de :49 €
Publiée le3 juin 2026|Chambre (lit king size)
Invité
Juste magnifique ! La chambre immense avec un lit tout aussi gigantesque. Une salle de bain que j'ai même pas utilisé car le Onsen au sommet de l'immeuble était juste parfait !
Rien à redire, c'était top.
Voir plus
Prix par nuit à partir de :69 €
Publiée le28 avr. 2026
Paulito W
Great location for boat excursions and Dejima compound. 20 minutes walk to Chinatown and just a little further to Glover Gardens - trams and buses are convenient from the hotel if preferred. Just 2 tramstops to Nagasaki Station.
Voir plus
Prix par nuit à partir de :28 €
Publiée le4 nov. 2025|Chambre Simple - Smart - Occupation Simple
熊熊找不到J'ai passé une nuit dans cet hôtel. L'intérieur est neuf et propre. Le petit café en libre-service à la réception est très accueillant ; on y fournit même des tasses à emporter pour déguster son café ou son thé en chambre, une attention très appréciable.
L'hôtel propose une bonne variété de services. La chambre, compacte et fonctionnelle, est idéale pour les voyageurs solos. Un micro-ondes est disponible dans la chambre pour réchauffer les plats, ainsi qu'un humidificateur dans les parties communes. J'ai particulièrement apprécié les bains publics, et surtout la piscine extérieure. Du gel douche et du shampoing sont fournis dans la chambre ; les autres produits de toilette sont disponibles à la réception.
L'emplacement est également un atout : à deux pas de deux stations de tramway, il est facile de se déplacer dans Nagasaki grâce à ces deux arrêts.
À noter : l'arrêt de bus n° 5, qui dessert le téléphérique et la station de ski du parc Inasa-yama, se trouve à quelques minutes de l'hôtel. Une agréable surprise qui m'a fait gagner un temps précieux pour trouver le parc.
Dans l'ensemble, j'ai passé un agréable séjour dans cet hôtel, je le recommande vivement !
Voir plus
Prix par nuit à partir de :38 €
Publiée le13 janv. 2026
Enrique Moya
17min walk from Hakata JR train station. Facing the very tranquil Naka river. Entry to building and room is by following email instructions and QR code and is easy.
Room clean, everything in its place. Beds & pillows comfortable and clean. Everything works- including ironing board with iron, hairdryer, all kitchen amenities and tv (local channels).
We awoke to blue skies and the peacefulness overlooking river is beautiful to experience. Absolute silence as there are no roads nor crowds.
A very pleasant stay.
PS: only one issue - during the night, there was a periodic doorbell ‘ding-dong’ which unfortunately woke me up 3 times. It wasn’t our room, I even went out door but could not identify origin. I am a light sleeper, but the rest of the family slept thru it.
Voir plus
Prix par nuit à partir de :55 €
Publiée le8 janv. 2026|Chambre Standard du Bâtiment Nord
BoganL'hôtel bénéficie d'un emplacement idéal dans un quartier pittoresque, près de Glover's Garden. C'est le seul hôtel du coin, et il est magnifique. Installé dans un bâtiment historique soigneusement restauré, il offre des équipements modernes et une vue imprenable sur la baie. On y trouve tout le nécessaire pour un séjour confortable et de belles promenades. Les chambres spacieuses présentent une décoration luxueuse et une literie confortable. Chaque détail a été pensé, jusqu'à la machine à café, les peignoirs et tous les articles de toilette. L'accès peut s'avérer un peu compliqué – l'hôtel est situé sur une colline, à environ 10-15 minutes à pied des arrêts de transports en commun – mais le calme absolu, loin de la circulation et de la foule, compense largement cet inconvénient. Je tiens à souligner le professionnalisme de Peiyun Lin, membre du personnel ! C'est une professionnelle hors pair, parlant un excellent anglais (elle est taïwanaise), aimable, compétente et tout simplement parfaite. Elle a réagi immédiatement lorsque nous avons aperçu un gros cafard dans la salle de bain ! Elle est arrivée rapidement avec des produits de nettoyage spécifiques. Il nous faudrait plus de personnel comme elle ! Un grand merci !
Voir plus
Prix par nuit à partir de :174 €
Publiée le4 fév. 2026|Chambre (lit king size, douche)
ShugerAmazing hotel stay at Fav Lux. We were pleasantly surprised that it is under the same group as Seven x Seven itoshima which we stayed a few days ago because the amenities and check in was exactly the same.
We love the spacious room and comfortable bed and pillows. The kitchen is good and the shower is very nice too. The coffee at reception is June Coffee and it is very good too.
We hope to stay here again.
Voir plus
Prix par nuit à partir de :84 €