Location -
Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away.
Room -
Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job.
Front Desk Service -
Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting.
Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for.
Amenities -
They don't provide the standard cotton wool and buds, have to purchase at extra cost.
There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs.
Wi-Fi connection -
Strong connection, but a little spotty as connection will drop randomly.
Onsen/Lounge -
Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can.
There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor.
Overall -
Great and enjoyable stay. Will stay again if we are in Niigata.
L'hôtel est bien situé, juste à côté du centre de conférences. Le personnel est aimable et efficace. Cependant, il manque de certains équipements pour un hôtel cinq étoiles.
Il n'y a même pas de bar, mais un salon de saké avec des distributeurs automatiques permettant de déguster différents sakés.
L'hôtel possède un très bel espace panoramique au dernier étage, avec un café et une boutique de souvenirs, offrant une vue imprenable sur toute la ville de Kobe.
Dans l'ensemble, ce fut une bonne expérience.
La chambre est plus ancienne et dégage une légère odeur. Il se trouve à dix minutes à pied du pont Bandai et à dix minutes de la gare de Niigata, ce qui est un endroit relativement approprié. Le prix est super bon marché et ça vaut vraiment le coup.
L'hôtel, ouvert en 1978, témoigne d'une longue histoire et dégage une forte atmosphère de l'ère Showa. Son ouverture, de par ses installations et son emplacement, fut un événement marquant pour la ville de Niigata. Si les équipements sont un peu vieillots, ils sont propres, bien rangés et fonctionnels. Le service est excellent ; le directeur du hall, avec ses cheveux gris, ressemble à un majordome d'hôtel tout droit sorti d'un drama japonais du siècle dernier. La décoration de la chambre est de mon style nostalgique préféré, et la vue depuis la fenêtre donne sur le fleuve Shinano, le plus long du Japon, avec le pont Bandai en contrebas : un panorama exceptionnel. Cependant, la gare JR est un peu éloignée, et une course en taxi coûte entre 950 et 1 100 yens. Le quartier est relativement calme, avec peu d'izakayas et de restaurants ; on trouve sans doute plus de choix de l'autre côté du fleuve ou près de la gare JR. Une supérette ouverte 24 h/24 se trouve à environ 300 mètres en face de l'hôtel, ce qui est très pratique. Nous voyagions en voiture, et il y a plusieurs parkings en plein air de l'autre côté de la rue par rapport à l'hôtel, ce qui facilite le stationnement.
One of the nicest hotels we stayed in Japan. We had stayed in a traditional japanese room with Futon beds with an amazing view, compared to some hotels stayed in Tokyo, staff here were so kind, patient and helpful. We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free). Even though this resort may seem like a walk to the train station there is a timely shuttle bus service to and from with lovely staff there to help. Would recommend and definitely would come again!
The Art Hotel Niigata Station's location is very ideal. It has a sheltered link way to the Train Station. There are also many shops around the area.
The staff were friendly and helpful. The room was clean and big. Definitely worth revisiting.
Located a short walk from the station, this would be considered a slightly higher level of business hotel. Beds are comfortable but breakfast is expensive compared to other hotels (2000 yen). There are a few restaurants nearby though
The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
Les chambres sont grandes et propres. Il y a des installations pour nous pour laver les vêtements à la lave-linge de pièces. Le café est gratuit toute la journée de la machine à distribuer. Les chambres sont globalement propres et le lit est confortable. Bon séjour
Très bien
236 évaluations
8.8/10
Prix à partir de
22 €
par nuit
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6.2/10
__WeChat291341****La chambre est un type japonais classique, les installations sont également complètes, la sortie est la neige et la voiture de boue, très adéquate pour venir ici pour se détendre, le personnel est très harmonieux et très enthousiaste, le peuple offre également toutes sortes de nourriture, le ski est fatigué et peut revenir à la lavabo chaud dans le peuple, surtout pour se détendre, je viendrai avec ses amis la prochaine fois, Recommandation!!!
IInvitéThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
KKibiwottLocation -
Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away.
Room -
Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job.
Front Desk Service -
Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting.
Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for.
Amenities -
They don't provide the standard cotton wool and buds, have to purchase at extra cost.
There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs.
Wi-Fi connection -
Strong connection, but a little spotty as connection will drop randomly.
Onsen/Lounge -
Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can.
There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor.
Overall -
Great and enjoyable stay. Will stay again if we are in Niigata.
JJohn HachiwareWonderful experience from start to finish. The hotel provides a shuttle bus from Echigo Yuzawa station therefore it is very convenient via Shinkansen from Tokyo. I do like the room design, it felt showa-era Japanese with a mix of western scifi at the same time, kinda like the film space odyssey. The receptionist was very kind and gave us discounts for ski lifts. Ski lockers were included so we could keep all our gear downstairs. There are many restaurants to choose from, best meal was the steak paella with the option to add extra meat at Edelweiss. Breakfast view from Kiyotsu restaurant was majestic, got to see the early birds ski while enjoying our meal. We were at the slopes pretty much from the morning until after the sun sets because there was night ski! After a whole day of skiing, resting at the outdoor onsen overlooking the snow garden was surreal, all the pains and aches just disappeared. To end the night, we watched the fireworks display from our room. We went to Naeba to ski but received far more than I expected. Thanks to all thestaff for the wonderful experience. We will be back soon and already planning a return.
SShu KaiseiVery nice place to stay! Quiet during the spring/summer period due to the area being more popular in winter. Very near Echigo Yuzawa Station within 5min walk. Was welcomed into the hotel nicely with complimentary matcha and snack. Upon check in there was even a cute Gachapon game in which you could win one of their special Niigata/Yuzawa stuff! I won a small pack of Niigata rice.
Room was clean and spacious with a comfy futon bed. The public baths were so nice and well maintained! The staff here are very friendly and attentive. If you did not reserve their special dinner/breakfast set, you can still do say with 2 days advanced order over the front desk. I also love that they provide free shuttle to the station at check out upon request! Definitely staying here again if ever back in the area 🫶🏼
LLieu Munn LoongMa femme et moi avons eu un séjour 3-night dans cette chambre Toyoko Inn Joetsu Myok Eli Nishi Gucci #1306 du 13 au 16 octobre 2025.
L'hôtel est juste à 1-minute à pied de la gare de Joetsumyoko. Le personnel de l'hôtel est amable et utile, et il n'est pas assez capable de communiquer en anglais.
L'hôtel est situé à proximité du centre-ville de cette ville très petite, il n'y a donc aucun centre commercial à proximité, sauf quelques restaurants à proximité de la gare et à une distance de marche confortable.
La chambre d'hôtel est le type typique de la petite chambre, mais très propre. Le lit et les pièges sont confortables pour nos aimants, et la petite salle de bain - à nouveau le type japonais typique - est propre et a une forte pression d'eau pour une douche confortable.
L'hôtel propose un petit déjeuner de cuisine simple à la maison, des variétés limitées, mais il est très confortable, ce qui donne un bon début pour la journée.
À SGD S$97 par nuit avec petit déjeuner, nous trouverons la valeur pour de l'argent et nous choisirons de rester ici si nous voyageons à Joetsu ou Myoko.
IInvitéRoom was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
DDaLa chambre est grande, c'est très bien, mais c'est très malheureusement que le sol est très loin, donc le fond est devenu bichobicho. Et, les installations de confort sont mauvaises, mais d'autres sont satisfaisantes.
IInvitéL'hôtel était généralement propre, sauf dans la zone frontale où les chaussures doivent être retirées.. le mat de sol était mouillé mais il n'était pas modifié, donc son genre de gros.
Les chambres sont très confortables et très confortables.
La cuisine est très proche de la cuisine, mais elle est très proche de la cuisine.
Le lit était confortable. Les coussins étaient crap et seulement 1 coussin chacun.. Voir était très agréable, pouvait voir e montagnes voisines.
La location est très bonne, à 5 à 10 minutes à pied de la gare echigo yuzawa.
Si ceci est supposé être un ryokan, il est juste un autre salon. Ne vous attendez pas trop - considéré comme décent.
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