Publiée le8 mars 2025
Tina FeThe hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.
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Prix par nuit à partir de :75 $
Publiée le2 mars 2026
Invité
The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.
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Prix par nuit à partir de :258 $
Publiée le21 mai 2026
InvitéThe hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip.
Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.
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Prix par nuit à partir de :135 $
Publiée le4 oct. 2023
Invité
Il s'agit d'un très bon hôtel. L'intérieur est très propre et grand. Le lit est confortable et le toilette est bon avec le jacuzzi. Vous verrez des cangurous et des cocktails en dehors du cottage du matin et du soir. Mes enfants profitent très du séjour. Mais vous devez soit cuisiner vos propres repas, soit conduire à manger.
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Prix par nuit à partir de :234 $
Publiée le31 mai 2026
Jo2808I recently stayed at Citadines on Bourke Melbourne for 8 nights and overall had a good experience, which I would rate around 4 out of 5 stars.
The location is excellent and the hotel offers good value for a stay in Melbourne’s CBD. The room was comfortable and well-equipped, and I appreciated that housekeeping was provided every two days rather than daily, which I was perfectly happy with.
However, there were a few areas where the experience could be improved. Housekeeping was somewhat inconsistent during my stay. On several occasions, floor towels were not replaced, some areas of the room appeared to be missed during cleaning, pillow covers were not changed when expected, and not all toiletries were refilled. It was frustrating to discover there was no soap or shampoo while already in the shower, requiring a call to reception and a wait for replenishment.
The shower itself could also be improved, as the hot water temperature fluctuated quite noticeably between hot and cold, making it difficult to maintain a comfortable shower.
There were also a couple of minor inconveniences upon arrival. The parking, while available, costs approximately AUD $45 per day and the process of locating and accessing it was somewhat confusing on the first day. Additionally, there was no HDMI cable in the room, which meant I had to request one from reception. Housekeeping also occasionally forgot to clear the trash, which added to the inconsistency of the service.
The kitchenette could also be better equipped. I found the dustbin to be quite small for an extended stay, the knives were not very sharp, and there was no chopping board provided, which made preparing meals less convenient.
On a positive note, after our 8-night stay, the hotel was able to provide us with a complimentary one-hour late checkout, which was appreciated and helped end the stay on a better note.
Despite these issues, the staff were generally helpful when assistance was needed, and the overall stay was pleasant. With a little more attention to housekeeping consistency, maintenance, and guest amenities, this hotel could easily provide an even better experience. Overall, I would still consider staying here again due to the great location and comfortable accommodation.
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Prix par nuit à partir de :93 $
Publiée le22 oct. 2025
Mandy Pua
Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.
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Prix par nuit à partir de :68 $
Publiée le18 juill. 2023
InvitéL'hôtel était bien situé. Le monsieur qui nous a accueillis pendant l'équipe de nuit était adorable. Le ménage est très bruyant, alors nous nous sommes réveillés en parlant et en étant bruyants en général. Je pense que vous devez tenir compte du fait que les clients arrivent à l'hôtel à des heures différentes. Même si vous ne pensez peut-être pas qu'il est tôt, ce sont les clients qui sont arrivés en retard. La chambre/salle de bain était de bonne taille. La douche avait une bonne pression et une bonne chaleur mais a inondé la salle de bain. Dans l'ensemble, je le recommanderais.
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Prix par nuit à partir de :57 $
Publiée le15 juill. 2026
Invité
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
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Prix par nuit à partir de :110 $
Publiée le18 fév. 2026
Invité
Very noisy could hear all the neighbours shouting at each other! And needs sound proofing as could hear everyone showering!!
Clean and great food but don’t get a room on level 10 or 11.
Not worth the $$$$
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Prix par nuit à partir de :211 $
Publiée le6 oct. 2025
RitaXNous avons eu un séjour merveilleux ici. Le service était excellent et les réponses étaient très rapides. Très recommandé! Nous resterions certainement ici quand nous visiterons Melbourne. L'emplacement est confortable, avec facile accès au transport, à la nourriture et aux achats.
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Prix par nuit à partir de :177 $