Publiée le8 déc. 2025
Invité
Was good. Staff were helpful too
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Prix par nuit à partir de :AED 192
Publiée le18 juill. 2026|Chambre double classique
Alex132The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc.
First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products.
The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed.
I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint.
In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way.
I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!
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Prix par nuit à partir de :AED 296
Publiée le16 sept. 2025
Invité
Room was huge and very good if you travel in large groups, so would recommend it for that, however it was a shared bathroom.
Guest house and rooms were clean, and the staff there was very pleasant and showed us around. For a last minute booking was just what we expected.
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Prix par nuit à partir de :AED 148
Publiée le17 sept. 2025
Peter alan wilkinson
The accommodation was clean, the usual kettle, coffee and Tea was provided. Water was provided via a carefree ( flip open bottle with a stopper ). Not sure the tap water in the room was safe but the water supplied was good which was handy as you could not fill the kettle from the wash basin , which was small in size.
My room had a walk in shower but it was in the shape of a quarter circle with the doors closing in the centre. If you were a large person getting in or out it was a squeeze. Towels, soap and shampoo provided but the satchels were difficult to open. Scissors or a sharp knife would be needed or very strong fingers lol. The bathroom was clean however there was an aroma maybe from the stench pipe but all in all it met my needs. Access was from a side door which you could unlock with the keys given to you when you book in at the bar. Be mindful all rooms are one floor up, the stairs are steep with one handrail so if you are disabled don't book here.
Zowie was the lady in charge, polite, helpful and freindly but sadly the opening times of the bar are limited. Open from 12 midday to 10pm Mon to Friday and longer on Saturday and Sunday. They obviously do a good Sunday lunch as I arrived Sunday and the place was heaving with customers. Never got a chance to sample their cuisine , breakfast was in a cafe about 2 minutes walk away. I was out early and back late hence I did not eat there.
Parking is free, but if you arrive Sunday the carpark will be full up with hungry customers.
There was a housekeeper who would tidy the room, change the towels but the bedlinen is not changed daily.
Overall the stay there was good however as there is no breakfast included it borders on being a little overpriced.
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Prix par nuit à partir de :AED 182
Publiée le11 mai 2025
Invité
L'hôtel est très bien situé, mais il est très bien situé, et il est très bien situé.
La décoration est très datée, pas de verrouillages sur les toilettes dans la réception, eau nue des tapis, bière de la barre des tapis, douche froide (le personnel a essayé de réinstaurer la chaudière), serviettes sales dans les toilettes
Lave-linge et savon à main étaient les mêmes, semblaient juste laver le liquide :/
Le petit déjeuner continental était inclus, ce qui était bon, le fromage était suédois et une fois que la très petite quantité de pâte avait disparu, c'était, pas de repas.
Evitez les sauces si vous allez prendre un petit déjeuner cuit , je ne peux que les décrire comme des mousseux .
Le personnel est très aimable, j'espère que le propriétaire ou quelqu'un peut investir dans ce lieu.
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Prix par nuit à partir de :AED 240
Publiée le25 juin 2026
InvitéThe hotel is very conveniently located, and the staff are very helpful. However, it’s worth noting that the rooms are equipped with an air-cooling system rather than air conditioning; with temperatures in the thirties these past few days, it’s still very hot in the rooms and I haven’t been able to sleep.
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Prix par nuit à partir de :AED 251
Publiée le17 juill. 2026|Chambre accessible aux personnes à mobilité réduite standard (lit queen size)
InvitéI’ve stayed here three times. It’s a relatively new hotel in Leicester, but the room has many annoying faults.
I could never connect my laptop to the hotel Wi-Fi on all three trips, so I had to use my phone hotspot for work. The AC, fridge and bathroom fan make loud noise — the fridge is the worst, I had to pull its plug to quiet it down. Everything else in the room works normally.
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Prix par nuit à partir de :AED 274
Publiée le29 juill. 2025
Andrew from Spore
Seemed like a long walk from the train station to the hotel passing thru town and going onto an area which looked industrial and a little run down and filled with suburban malls and empty carparks. Google maps said 38 mins. I walked but it will be a short cab ride (prob < 7 Pounds by Uber). The hotel is by the main road facing a walled park. First impressions were i don’t want to be walking home after dark (very few ppl around) and there didn’t seem to be much around it (except for the Indian restaurant affiliated to the hotel which was closed when I came). The entrance is small and not always manned. I tried contacting them to say I would come in early to drop my bags but didn’t get a proper answer. Fortunately, when I rang the bell, someone opened the door and reluctantly took my bag in. Despite my initial negative impressions, the lady who attended to me (Hanna the owner) late that evening was a complete sweetheart. The following day in the early morning when I could see things clearer and familiarise myself with my bearings, I formed a completely different impression. The adjacent park, Abbey Park is stunning and worth spending a few hours. It is a short walk to the city center (20 mins). I don’t think Leicester is doing well economically as the signs were prevalent in many parts of town. There are beautiful parts (downtown & old quarters) and the most pretty part was the park opposite this hotel.
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Prix par nuit à partir de :AED 142
Publiée le17 août 2025|Chambre double exécutive
InvitéLovely stay at the hotel. Travelled to watch rugby at the Uni. Perfectly located. Great staff. Thank you.
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Prix par nuit à partir de :AED 313
Publiée le7 mars 2026
Mirka Frimmka
We - as a family of 4 (2 adults, 2 kids), had amazing experience at Leonardo Hotel Hinckley Island. Hotel was lovely and clean, staff were friendly and welcoming with smile, breakfast was great with a variety of food and drinks for each of us and we had also lovely time at pool with free extra towels! We would definitely recommend the hotel and come back again.
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Prix par nuit à partir de :AED 324