Hôtels avec petit déjeuner à Western Province, Sri Lanka

Excellent service et séjour. Les serveurs masculins sont généralement plus communicatifs et enthousiastes que les serveuses. J'espère que la qualité du service des serveuses pourra s'améliorer, qu'elles penseront davantage au client et n'auront pas peur de se déranger.

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

L'établissement était propre. Je suis arrivée tard dans la nuit, la porte était donc fermée, mais j'ai appelé et ils me l'ont ouverte immédiatement. Ils ne fournissent ni sèche-cheveux, ni après-shampoing, ni pyjamas ; il faudra donc prévoir les vôtres. En revanche, ils fournissent du shampoing, du savon pour les mains, du gel douche et des serviettes. De l'eau potable était également disponible dans la chambre.

We had a lovely stay at this hotel overall. The private beach is beautiful and peaceful, making it a perfect place to relax. The pool area is also great, very clean and well maintained. Breakfast each morning was delicious with plenty of options to choose from. Our room was clean, comfortable, and had strong AC, which made a big difference in the heat. The staff were very kind and welcoming throughout our stay. One thing to note is that we didn’t receive responses regarding booking tours through the hotel, even after following up. I would recommend arranging any tours or activities in advance to avoid inconvenience. Overall, we enjoyed our time here and appreciated the relaxing atmosphere.

Situé en bord de mer. Le balcon de la chambre offre une belle vue sur la mer. Le petit-déjeuner buffet avait quelques mouches, et il fallait surveiller sa nourriture sur les tables extérieures : dès qu'on s'éloignait, des corbeaux venaient se servir et pouvaient emporter votre pain. Globalement, c'est pas mal. Nous y avons séjourné 2 jours après notre vol pour nous reposer avant de commencer notre voyage. Si les mouches et les corbeaux ne vous dérangent pas, je recommande cet hôtel comme escale après un vol.

Le dernier jour de notre séjour à l'hôtel, nous n'avons pas pu bénéficier d'un départ tardif car l'établissement était complet. Cependant, très satisfaits du service, nous avons prolongé notre séjour jusqu'à 19h moyennant un petit supplément. Notre arrivée était un vendredi, et une fête avec de la bière se déroulait au bord de la piscine jusqu'à minuit. Nous l'entendions depuis la chambre ; c'était un peu bruyant. Les brioches à la cannelle du petit-déjeuner étaient délicieuses ! Je les recommande vivement !

Mixed feelings We had quite a mixed impression of the hotel. There are definitely some very good things about it, but unfortunately, we experienced several issues that we did not expect from a hotel of this level. Strong points: 🌊 Relaxing ocean view. If you stay here, I would definitely recommend booking a room with a sea view - it is one of the best features of the hotel. 🛏 Extremely comfortable bed. After five months of travelling around Asia, this was one of the most comfortable beds we have slept in. The mattress and pillows were excellent. 👧 Very attentive reception service. Even though we arrived late at night, the reception team quickly arranged an extra bed for our daughter. We really appreciated how quickly and thoughtfully they handled this after our late arrival. 😊 Friendly and caring staff. I especially want to mention the lovely lady who asked for our feedback at checkout. She was very attentive, kind, and genuinely apologetic about the issues we experienced. Because of her attitude and the way she handled our feedback, I’m adding one extra star to my rating. Weak points: We checked in late at night after an 8-hour flight and found a small insect in the bed. It was particularly unpleasant after such a long journey, we had to change rooms. Our main concerns were related to the housekeeping service on the 11th floor. We stayed in room 1107, and unfortunately, there were several things that could have been handled better. Unfortunately, around midnight, we were woken up by loud conversations outside our door, apparently by members of the staff. Shortly afterwards, the housekeeping staff started vacuuming the room next door and moving furniture around - at night. After a long flight, we simply wanted to sleep peacefully, especially as we were only staying for two nights. This was quite unpleasant and, in our opinion, could easily have been avoided. There were no slippers in our room, which was surprising. We did notice slippers in the housekeeping area, so perhaps they were simply forgotten. There were no hand or face towels in the bathroom - only large bath towels. This seemed quite unusual for a hotel of this standard, and it is not particularly comfortable to use the same towel for your face and feet. The bathroom lighting was also very dim, making it difficult to get ready properly and do my makeup.

This is a fine place to stay for a night in Colombo, but for such a new hotel there are already issues that are concerning. The Pros: Staff are very helpful and friendly, the rooftop bar has some of the best cocktails and shisha we’ve had in Sri Lanka (shoutout Gayan). Check in and out was easy, and despite our early checkout we were provided with a breakfast pack to takeaway. The room is spacious and the view of Colombo magnificent. The Cons: This place opened in 2024 and sadly has not been well maintained. Already there are numerous issues with dirt and general wear and tear, and it seems that there were no attempts to future-proof the hotel. There are no USB-C charging slots which is odd for a new hotel, and no smart room functions which is often a key part of any new hotel. Also for some reason our toilet would keep water running through the flush non stop, and the tap for the sink is positioned so oddly that it basically soaks the whole bathroom countertop. The main issue however is the cleanliness. In general it was fine but not great - our carpet had numerous stains for instance. However, one of our pillows and one of our towels both contained noticeable dirt patches on them - that should be unacceptable at a hotel like this, and certainly in a suite such as ours. The Amari is fine, but I was disappointed and expected more. My concern is that despite opening in 2024, it feels as if it was opened in 2004.

L'hôtel est idéalement situé au cœur de Colombo, au Sri Lanka. J'ai beaucoup apprécié la vue sur le jardin. La cuisine est excellente et variée. Le personnel est courtois, organisé et présentable. Tous sont toujours prêts à rendre service. Un grand merci au personnel du restaurant : Kamani, Randil et Imesh. Je reviendrai sans hésiter dans cet hôtel lors de mon prochain séjour. Merci à tout le personnel pour cet excellent séjour.

Arrivés très tard, nous avons été les bienvenus. D avec jus de fruits frais sans alcool pour moi et mon petit-fils. Très arrangeant à une heure aussi tardive. Le petit-déjeuner était un buffet. On y trouvait aussi des plats d'Europe occidentale et des spécialités sri-lankaises traditionnelles. On pouvait quand même commander à peu près n'importe quoi. Ma fille voulait des œufs au plat à l'occidentale sur du pain grillé. Elle les a cassés juste devant. La vue était incroyable depuis notre chambre. On pouvait entendre le bruit de l'océan s'écraser sur les rochers. J'aurais juste aimé rester plus longtemps. Les gens sont vraiment sympas, le service était exceptionnel. Super, ils sont très gentils, c'est facile comme tout. Bisous.