Hôtels avec petit déjeuner à Texas, États-Unis

Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.

Good for biz trip and the traffic is convinent. Will have another reservation next time when I go back to Dallas.

The room was fine but the view overlooks only the lobby from the third floor. I did not get the “high floor” overlooking the road as promised and ended up walking up late as I use the sun as my wake up clock.

I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center. The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient. I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!

Nous avons réservé une chambre handicapée pour mon mari qui est lié à un fauteuil roulant, mais la disposition de la chambre et de la salle de bain n'était pas facilement accessible. Nous avons été excités à apprendre qu'ils avaient un transbordeur gratuit de l'hôtel à l'aéroport et que nous pouvions laisser notre véhicule personnel là-bas pour 10 $ par jour contre l'aéroport qui était beaucoup plus cher. Le bar était à l'heure et était accessible à la chaise à roues, ce qui était fantastique! À notre retour, cependant, la chaise N'était pas accessible à roues, et l'hôtel refusait d'avoir une chaise à roues accessible (je suppose que nous rêvions de partir). J'ai fini par devoir quitter mon mari handicapé à l'aéroport, conduire dans une camionnette délapidate et aller seul à l'hôtel pour récupérer mon véhicule personnel et revenir à l'aéroport pour récupérer mon mari. Les employés de l'hôtel étaient très aimables pendant notre séjour mais étaient très rudes à notre retour et belligérants quand nous avons demandé un transbordeur à chaises à roues accessible pour notre retour à l'hôtel pour prendre notre véhicule. Ils ont même allé jusqu'à nous dire que nous n'étions pas restés avec eux, même si j'avais encore notre documentation/confirmation de réservation.

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

I love this place, excellent service I would love to go back soon

Nous avons choisi cet hôtel en raison de la localisation, facile à pied à la rivière, notre point préféré .... juste parfait. Le service de la chambre et du serveur était extrêmement utile et courtois. La seule chose dont nous ne sommes pas satisfaits était notre chambre #610. Il n'était pas invitant, il semblait vague, était sombre, ne pouvait pas ouvrir des ombres le soir, trop de soleil. Lorsque nous y sommes arrivés, les ombres étaient en état de monter et la chambre était très chaude, il a fallu longtemps pour refroidir la chambre. Le matin, nous apprécions la lumière extérieure, cependant. Il semblait juste que nous étions dans une très petite chambre douloureuse. Oh, nous aurions eu une micro-ondes dans la chambre. Nous attendions juste un peu plus pour le prix que nous avons payé. Mais nous avons fait le meilleur de cela et nous avons aimé là-bas. Merci pour votre service pour le rendre confortable.