Hôtels avec petit déjeuner à Texas, États-Unis

Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.

I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant. Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction. The room was great, wonderful view, bed/bedding was comfortable, shower was amazing. Customer service in the morning wasn't all that great.

J'aime cet endroit, excellent service Je voudrais revenir bientôt

Enjoyed the short stay here, services received was excellent.  I loved that it was conveniently located near the airport and there was shuttle to  transport to and from hotel, which made it extra convenient and they were on time, once reservations were made.  We were pleasantly impressed.

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

La chambre est grande, deux grandes lits sont un canapé, l'air conditionné est bien réfrigéré. La chambre a un petit réfrigérateur, les étages ont un frigourdiste, l'environnement est très calme. Le seul défaut est que la fenêtre ne peut pas être ouverte. Mais l'hôtel à Houston ne semble pas pouvoir ouvrir la fenêtre.

Ce n'est pas vrai, très bon, surtout l'environnement, si beau, le centre spatial est également très proche.

This hotel is almost perfect for an overnight stay in McAllen. Below are the reasons: 1) Close to airport, less than 4-5 minutes of walking, hotel facing terminal and you can see it. 2) A huge mall within walking distance from hotel, 5-8 minutes, with eateries, food court and shopping. 3) Rooms are clean, with a fridge and microwave. 4) There is a pool and gym facilities. 5) Staff are polite, knowledgeable and friendly. Below are what I felt a little short, or else would be perfect: 1) Shuttle bus runs only from airport to hotel. Given the close proximity of the two properties, shuttle bus can be utilize to other places of interest, like shopping mall. 2) No meat option for breakfast, like sausages or bacon. 3) Water pressure for basin and shower can be stronger.

Tout va bien mais le petit déjeuner même chose pour les deux jours et pas de jus pour le petit déjeuner et le gars de la réception était très rude il jeta le stylo sur moi et il criait cela se passe vendredi soir en faisant un contrôle à temps . et l'autre chose n'est pas une piscine mais en plus que tout va bien, je réserverai encore si je retourne à Dallas Tx

The room was fine but the view overlooks only the lobby from the third floor. I did not get the “high floor” overlooking the road as promised and ended up walking up late as I use the sun as my wake up clock.