Hôtels 5 étoiles à District d'Évora, Portugal

If ever you wanted to experience 5* Portuguese hospitality, this is the place to go. From the moment we arrived to the last instant of our stay we were lavished in luxury. Yes - we treated ourselves to a special room (terrace - west facing for magnificent sunset). The grounds are spiritual, yes there is a chapel and yes there is a connection with a religious past that will inspire - whatever your belief. Service is in elegant reserve but not understated. Calm in rich and ample supply, sleep on clouds and patient staff (always a smile and warm welcome) made our experience memorable. Spa and pools (indoor and outdoor) are a not to miss feature. Food is top shelf with service in the cloister (Bifana - find out what it is and order one!) - breakfast simply a treat with fresh everything. Evening meals should qualify for Michelin attention and a cave highlighting local vintages. So - don't take my word for it - go and see for yourself. Thanks to everyone who participated in our celebration - management: Be Proud !

Hôtel très bien placé, grandes chambres et personnel sympathique. Nous avions des chambres avec balcon très agréables, propres et au calme. Ménage impeccable. Lit un peu mou à notre goût. La piscine est un peu « coincée » contre un mur mais reste tout de même très appréciable. Le petit déjeuner est très bien. Le service snack autour de la piscine aussi. C’est un très bon rapport qualité prix.

The hotel has a lot of potential, like the architecture and surroundings, however the generalized lack of empathy and professionalism by the staff ruins it in our opinion. Case in point: on check out, I asked to be invoiced under my name and company. “Mr C” said the invoice could be under my company name but would also need to reference my wife’s name instead of mine, as the booking was made by her. This was of no use for me, so I asked whether there was a way around this issue, as this has happened for us before at other hotels and they were easily able to accommodate the change. The answer was no – the software had recorded everything under my wife’s name. I then joked that ok, but maybe they should consider changing their software, to which he insisted that the software was doing what it was supposed to. So: 1) the staff was unable to put himself in my shoes and understand this was an impactful situation; 2) he was unable to escalate to management to find a solution; 3) not only did he not understand this was a reasonable request (attended to at other hotels), he insisted on making a point that everything was correct (hence I was incorrect); 4) total lack of empathy and professionalism. In the end he should have just said “sorry that we cannot accommodate your needs”. This was just an example. In the restaurant, there was just one person we found friendly – the sommelier, fantastic man. It’s really as if no one cares about their guests. Other notable exceptions: the girl that checked us in and the hotel director, both very friendly. Finishing the list of “cons”, we were a bit surprised there was construction going on near our suite (11) both on Saturday and Sunday. Not what we expected as a tranquil place to relax. To try to finish with a positive note, we liked the architecture and surroundings which, while tired here and there, still retain their charm. The suite was comfortable and the upgrade to a 2 bedroom was a nice touch. As were the gratuities like wine bottle, cookies, flowers, and honey. Breakfast was good, and so was the food at the restaurant. But in the end, none of this matters when your guests leave with bad memories and not wishing to return.

C'est l'un des meilleurs hôtels où j'aie séjourné. Il est de très bon goût dans un bâtiment historique (le monastère). La plus grande réussite de ce voyage au Portugal a été la découverte de la série Pousada. Au premier jour de la chambre 1800, il y a deux petits salons et un petit jardin à l'entrée. Le petit déjeuner est très bon, juste le café est presque, mais vous pouvez commander un expresso. Je ne me sentais pas loin du train. Je me suis approché et j'étais un peu fatigué en chemin. Quand j'ai pris un taxi, je suis allé à la gare routière. C'était dix minutes, cinq euros.

Idéal pour un weekend en amoureux. Quand raffinement rime avec courtoisie et professionalisme. De l'accueil à la restauration en passant par le service de chambre, tout y est. Petit déjeuner qui va des fruits frais, au lait d'amande en passant par le saumon et les oeufs sur le plat... Et le tout d'une excellente qualité. Juste un petit point noir... Le SPA : l'un des bassins possédait un des massages qui ne fonctionnait pas.

If ever you wanted to experience 5* Portuguese hospitality, this is the place to go. From the moment we arrived to the last instant of our stay we were lavished in luxury. Yes - we treated ourselves to a special room (terrace - west facing for magnificent sunset). The grounds are spiritual, yes there is a chapel and yes there is a connection with a religious past that will inspire - whatever your belief. Service is in elegant reserve but not understated. Calm in rich and ample supply, sleep on clouds and patient staff (always a smile and warm welcome) made our experience memorable. Spa and pools (indoor and outdoor) are a not to miss feature. Food is top shelf with service in the cloister (Bifana - find out what it is and order one!) - breakfast simply a treat with fresh everything. Evening meals should qualify for Michelin attention and a cave highlighting local vintages. So - don't take my word for it - go and see for yourself. Thanks to everyone who participated in our celebration - management: Be Proud !

Hôtel très bien placé, grandes chambres et personnel sympathique. Nous avions des chambres avec balcon très agréables, propres et au calme. Ménage impeccable. Lit un peu mou à notre goût. La piscine est un peu « coincée » contre un mur mais reste tout de même très appréciable. Le petit déjeuner est très bien. Le service snack autour de la piscine aussi. C’est un très bon rapport qualité prix.

C'est l'un des meilleurs hôtels où j'aie séjourné. Il est de très bon goût dans un bâtiment historique (le monastère). La plus grande réussite de ce voyage au Portugal a été la découverte de la série Pousada. Au premier jour de la chambre 1800, il y a deux petits salons et un petit jardin à l'entrée. Le petit déjeuner est très bon, juste le café est presque, mais vous pouvez commander un expresso. Je ne me sentais pas loin du train. Je me suis approché et j'étais un peu fatigué en chemin. Quand j'ai pris un taxi, je suis allé à la gare routière. C'était dix minutes, cinq euros.

If ever you wanted to experience 5* Portuguese hospitality, this is the place to go. From the moment we arrived to the last instant of our stay we were lavished in luxury. Yes - we treated ourselves to a special room (terrace - west facing for magnificent sunset). The grounds are spiritual, yes there is a chapel and yes there is a connection with a religious past that will inspire - whatever your belief. Service is in elegant reserve but not understated. Calm in rich and ample supply, sleep on clouds and patient staff (always a smile and warm welcome) made our experience memorable. Spa and pools (indoor and outdoor) are a not to miss feature. Food is top shelf with service in the cloister (Bifana - find out what it is and order one!) - breakfast simply a treat with fresh everything. Evening meals should qualify for Michelin attention and a cave highlighting local vintages. So - don't take my word for it - go and see for yourself. Thanks to everyone who participated in our celebration - management: Be Proud !

The hotel has a lot of potential, like the architecture and surroundings, however the generalized lack of empathy and professionalism by the staff ruins it in our opinion. Case in point: on check out, I asked to be invoiced under my name and company. “Mr C” said the invoice could be under my company name but would also need to reference my wife’s name instead of mine, as the booking was made by her. This was of no use for me, so I asked whether there was a way around this issue, as this has happened for us before at other hotels and they were easily able to accommodate the change. The answer was no – the software had recorded everything under my wife’s name. I then joked that ok, but maybe they should consider changing their software, to which he insisted that the software was doing what it was supposed to. So: 1) the staff was unable to put himself in my shoes and understand this was an impactful situation; 2) he was unable to escalate to management to find a solution; 3) not only did he not understand this was a reasonable request (attended to at other hotels), he insisted on making a point that everything was correct (hence I was incorrect); 4) total lack of empathy and professionalism. In the end he should have just said “sorry that we cannot accommodate your needs”. This was just an example. In the restaurant, there was just one person we found friendly – the sommelier, fantastic man. It’s really as if no one cares about their guests. Other notable exceptions: the girl that checked us in and the hotel director, both very friendly. Finishing the list of “cons”, we were a bit surprised there was construction going on near our suite (11) both on Saturday and Sunday. Not what we expected as a tranquil place to relax. To try to finish with a positive note, we liked the architecture and surroundings which, while tired here and there, still retain their charm. The suite was comfortable and the upgrade to a 2 bedroom was a nice touch. As were the gratuities like wine bottle, cookies, flowers, and honey. Breakfast was good, and so was the food at the restaurant. But in the end, none of this matters when your guests leave with bad memories and not wishing to return.