Hôtels 4 étoiles à Avannaata, Groenland

Travelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian. The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.

La nourriture était excellente. La chambre était super. Le responsable de la restauration était excellent. Le personnel de la réception n'était pas du tout serviable. Personne ne vous aidera avec vos bagages. Vous ne recevrez aucune information sur le fonctionnement du petit-déjeuner. Vous serez bloqué(e) à l'extérieur si vous restez une seconde après avoir quitté l'établissement.