Hôtels 4 étoiles à Jawa Barat, Indonésie

Excellent services from front office & incoming lobby. For restaurant need to be immproved for dinne especially monitor all customer orders serve as soon as possible

J'ai eu quelques mauvaises surprises lors de mon séjour à l'Aston Pasteur de Bandung : 1. À mon arrivée, la réception m'a simplement demandé mon nom sans vérifier les détails de ma réservation. Elle m'a immédiatement annoncé que ma réservation était annulée et que je devais recevoir une notification par e-mail. Or, je n'ai reçu aucune notification d'annulation, ce qui n'est pas très agréable après mon arrivée depuis Jakarta. Au bout d'un moment, le réceptionniste m'a annoncé que les chambres étaient disponibles. Pourquoi toutes ces actions au début ? Même si c'était une erreur, on aurait pu l'éviter en vérifiant bien avant de déclarer l'annulation ? 2. Ma chambre était au 6e étage, loin de l'ascenseur. Pourtant, le dimanche matin, j'entendais comme une répétition de chant dans une salle paroissiale, avec tous les tambours et les voix, puis plus tard, la messe. C'était très désagréable, car j'avais envie de me reposer et de dormir. 3. Il y a quatre ascenseurs mais ils sont très lents et bondés, je dois attendre plus de 10 minutes juste pour descendre pendant l'heure de départ, car l'ascenseur est ouvert avec plein de monde.

Situation et ambiance de l'hôtel, malheureusement, cet hôtel n'a qu'un ascenseur.

I had a great stay at Swiss-Belresort Bandung. The hotel is clean, comfortable, and has a relaxing atmosphere. The staff were very friendly and helpful throughout my stay. My room was spacious with a beautiful view of the green hills, and the bed was super comfy. I really enjoyed the breakfast – there were lots of tasty options, both local and international. The pool area was also very nice and perfect for relaxing. The location is peaceful and away from the busy city, which made it a perfect place to rest. I would definitely stay here again and recommend it to anyone visiting Bandung.

C'est vraiment sympa de prendre le petit déjeuner en regardant les zèbres, tu n'as pas besoin d'aller nulle part, tu restes juste à l'hôtel, tout est là, petit garçon, je suis content, c'est dommage que beaucoup d'installations soient payantes

first check in the lady in front lobby give us smoking room, with out telling us actually it Cleary we asking for no smoking room at booking, when we go to our room my wife almost. vomit, because the tobaccos smell so strong, then we go down to complain but the lady just told us she will sent some one to put some kind of air freshener, and said that the only room available, this unacceptable since we book for non smoking room ,after we said going to cancel. finally she said ok she found another room for us. this is really put this Sheraton hotel in shame to use this lady in check in staff

Very easy access to Braba street where located in the heart of Bandung. Hotel itself has its own buffet in the evening time so you can try various Indonesian food there. The room is spacious and nice but hotel qas built long time ago, everything inside are old.

Everything was perfect and the location is closed to Braga street. I was surprised because this hotel got a playroom for kids (free), a convenient store & a cafe to dine-in (for outsiders). The bed is so comfy even though the room I booked was not so big. The staff are polite and very attentive when I make a complaint about the hanger (there are missing hangers in my room). They also provide more hangers just in case I need that. But there are 2 things that I'm not so happy about: the toilet flooded with water every time we took shower and the lobby hotel (waiting area) is quite hot. Perhaps I will consider staying here again in the future. Thank u very much for your hospitality..

Sangat cocok utk staycation keluarga, anak² senang karna tempat mainnya byk dan terawasi oleh petugasnya. Kami suka nginap disini. Silakan buktikan.....

We booked the hotel without having high expectations and we were extremely well surprised. The location is very good of course. The staff very professional and welcoming. And I think the biggest surprise was the facilities for the kids: all what kids can dream of in a such condensed place: pool, slides, sandboxes, kids club and even a mini zoo. Most of the activities are free of charge and other are at a very reasonable price just to support the staff I think. Also, we made very nice friends there as many conferences and events are run. It is a very convenient place to have a break inside the city especially for families with young kids.