We have just checked out a day early from hotel Alma. I truly don’t mean this to be a scathing review, just a completely transparent one. I do also want to start by saying much as this hotel disappointed us, the staff were absolutely brilliant. Everyone we spoke to was helpful and friendly. This hotel looked amazing online so we booked. We paid extra for a Deluxe double with sea view. When we arrived, our initial impression was disappointing. The hotel is down a dark alley, and the bar in the reception area is tiny. We were informed there is no restaurant here (to be fair we should have checked online first, we just assumed there would be a restaurant on site). We got to the Room, the whole room smelled stale and the bedding absolutely stank of mildew and mould. It was dark and raining when we arrived so we thought perhaps we were being unfair and said we should give it another chance in the morning when it was bright. We stayed in room 401, which was on the same floor as the breakfast room. From 7am, we heard every guest in the hotel walk up and down for their breakfast. The room had a balcony but the door was jammed. We also didn’t realise the hotel faced a busy road so we heard noise from traffic all night. The decor in the room was tired and dated, the curtains in the room were covered in holes from general wear and tear. There was only a thin sheet on the bed, there was a duvet without a cover in the wardrobe but this smelled like it had not been washed from the previous guests. The hair dryer in the room is one of those ancient ones that kept overheating and only worked for 30 second intervals at a time. We tried to go for breakfast on 3 different occasions. We could not get a table the first 2 so had to keep going back to check for a table. When we did get a table the choice was very limited. Flies were landing over the uncovered food, dairy products were left sitting out unrefrigerated and the toaster didn’t work. The hot food options consisted of undercooked scrambled egg, dry bacon, baked beans and chopped up sausage. The bread that was out was stale. The hotel advertised an outdoor rooftop pool which looked amazing in Photos. In reality this pool was a massive let down. The pool itself is small and does not have a bar area - seriously? Why would a rooftop pool in a holiday destination not have a bar? Again, maybe our fault for not checking this first but it would be safe to assume there would be a bar. Also because of the storm the day before and the pool being uncovered the water was filthy and full of debris. The hotel had parking but charged €15 a day for the parking which is a bit steep. I understand this hotel may be ideal for some people, but this was our honest opinion. The hotel has so much potential but is just massively oversold and overpriced in our opinion. The photos are completely misleading and the property looks nothing like the photos. It is also around a 25 minute walk to Alghero old town. We wouldn’t Recomme
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