Avis : Wasabi Hotel

Réponse de l'établissement: Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly with your late arrival and that our team—especially our security staff—made you feel so welcome and taken care of. It's always our goal to ensure that every guest feels at ease from the moment they arrive, no matter the hour.We're also glad you loved your room and the view over the pool—sounds like a perfect setup for a memorable stay! Your kind words about the decor and cleanliness mean a lot to us, and we truly appreciate you highlighting those details.We can’t wait to welcome you back for another fantastic visit!

Réponse de l'établissement: Thank you so much for taking the time to share your experience! We're delighted to hear you enjoyed the clean and well-equipped room, the pool area, and the vibrant yet peaceful neighborhood. We also appreciate your honest feedback about the lighting and bedding—your input helps us improve and provide a better stay for future guests. We hope to welcome you back soon and make your next stay even more comfortable!

Réponse de l'établissement: Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay in one of our top-floor luxury rooms. It’s great to know it provided the perfect setting for your chillout sessions — that’s exactly the experience we hope to create for our guests.We truly appreciate you taking the time to share your thoughts, and we hope to welcome you back for another relaxing stay soon!

Réponse de l'établissement: Thank you for your wonderful review! We're so happy to hear you had a great stay and found the location and value to your liking. We'd love to welcome you back anytime!

Réponse de l'établissement: Thank you for your kind feedback! We're glad you enjoyed our hotel and restaurant facilities, as well as the convenient location surrounded by shops and eateries. We hope to welcome you back soon!

Réponse de l'établissement: Thank you for your feedback! We're glad to hear you enjoyed the location and found the room to your satisfaction. We hope to welcome you again soon for another great stay!

Réponse de l'établissement: Thank you for stay with us and for your reviewLooking forward to welcome you back soon again

Réponse de l'établissement: Thank you for taking the time to share your impressions. We're sorry to hear that our property did not meet your expectations.We’d like to clarify that our facility does not include a steam room, and we do our best to ensure this is accurately reflected in all our listings. If there was any misunderstanding, we sincerely regret the confusion.As for the atmosphere and design, we understand that comfort is subjective. Many of our guests appreciate the minimalist style and peaceful setting, though we recognize it may not suit everyone's personal taste. That said, we’re always working to improve our spaces and amenities to ensure a better experience for all visitors.We appreciate your feedback and wish you all the best in your future travels.

Réponse de l'établissement: Thank you for sharing your feedback. We're glad to hear that you appreciated our convenient location and enjoyed the pool during your stay.We understand that different travelers have different expectations, and we're sorry if the surrounding area did not fully meet yours. While our neighborhood offers a more authentic and laid-back atmosphere compared to tourist-heavy beach destinations, many guests value its charm, local surf culture, and proximity to Canggu — just a short ride away, as you noted.Regarding the food, we always strive to provide quality meals with fresh ingredients. That said, we recognize that personal tastes vary, and we’re fortunate to be located near a variety of great dining options that cater to diverse preferences.We appreciate your insights and will certainly take your comments into consideration as we continue improving our guest experience.

Réponse de l'établissement: Thank you! We're so happy to hear you enjoyed your stay. We can't wait to welcome you back soon!

Réponse de l'établissement: Dear Valuable Guest, Thank you so much for your wonderful review. We are truly delighted to hear that you enjoyed the unique industrial elegance of our property and had a restful stay. It's fantastic to know that the pool and sunbathing area provided a peaceful and private retreat for you. We also appreciate your kind words about our restaurant, and we’re thrilled that our sushi and sashimi exceeded your expectations. Your feedback means a lot to us, and we would be honored to welcome you back for another memorable experience in the future. Best regards, Wasabi Team