Évaluations de The Abbott Boutique Hotel

Réponse de l'établissement: 感謝您的反饋。我們很高興您喜歡我們提供的免費水、咖啡和小餅乾，也高興地瞭解到您覺得酒店的地理位置便利，方便您在城市中散步以及前往珊瑚礁和其他出海口。對於水龍頭鬆動和空調的噪音問題，我們表示歉意，並感謝您的耐心。如果噪音是您關注的問題，我們建議您在未來的住宿中請求一個更安靜的房間。對於毛巾的清潔問題，我們也感到抱歉，但我們很高興您能夠輕鬆更換。我們將努力在這些方面進行改進，以提升您下次的訪問體驗。

Réponse de l'établissement: ご滞在についてのご感想をお寄せいただきありがとうございます。ホテルがウールワース、ラスティーズ・マーケット、ナイト・マーケット、リーフ・ターミナルに近く、非常に便利だったとのこと、さらに無料のコーヒーや水もお楽しみいただけたようで嬉しく思います。Trip.comを通じたチェックインに関するお問い合わせに返信がなかったこと、言語の壁が影響していた可能性があり、大変申し訳ございませんでした。お部屋の清潔さ、シャワーの水圧、スタッフのサービスにご満足いただけたとのこと、次回のご滞在も心よりお待ちしております。

Réponse de l'établissement: Thank you for taking the time to share your detailed review. We're delighted to hear that you enjoyed our prime location close to the cruise terminal, local night market, and the convenience of nearby shopping and dining options. It's great to know that our lounge provided a comfortable spot for you to unwind. We appreciate your kind words about our staff's responsiveness to your needs.We apologize for the noise issue you experienced during your stay. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.Kindest Regards,The Abbott Boutique Hotel Team

Réponse de l'établissement: Hi Jayclause,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. We appreciate your comments regarding the cleaning service and the room lighting, and we will definitely look into improving these aspects to enhance the comfort of our guests. Regarding the corridor lighting, we are examining alternative solutions that ensure safety without disrupting our guests' rest. Regarding the room service, as stated in our Welcome letter, we offer room service every second day, but if guest needs daily, it will be done once door sign is put up.Your comfort is extremely important to us, and we are committed to making sure your next visit is more relaxing and enjoyable. Warm regards,The Abbott Boutique Hotel Team

Réponse de l'établissement: Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness, facilities, and complimentary treats at our hotel. It's always our goal to ensure our guests have a comfortable and enjoyable stay. We look forward to hosting you again soon!Warm Regards,The Abbott Boutique Hotel Team

Réponse de l'établissement: Thank you for your feedback. We sincerely appreciate your comments and look forward to the opportunity to host you at our hotel in the near future. We are committed to ensuring your stay with us is comfortable and memorable.

Réponse de l'établissement: Thank you for your feedback. We sincerely appreciate your comments and look forward to the opportunity to host you at our hotel in the near future. Should you have any further questions or special requests, please feel free to reach out to us.

Réponse de l'établissement: Thank you for your feedback. It means a lot to us. We eagerly anticipate the chance to welcome you to our hotel soon. If you have any additional questions or specific requirements, please don't hesitate to contact us. Our team is dedicated to ensuring your stay is both enjoyable and memorable.