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Parkside Hotel Apartment
3.4/58 Commentaires

Parkside Hotel Apartment

Dubaï|À 1.74km de la Discovery Gardens
As other reviews state, THIS HOTEL IS A SCAM. Firstly, they tried to charge me 200 AED for non existent stains on curtain and bed. They couldn’t provide any proof and when somebody came to the room they changed the story multiple times and added a stained sofa too despite me showing time stamped photos. When questioned if this costs 200AED to wash a bed sheet that was being accused, his reply was “yes” Luckily they do not have access to my card to charge this anyway so can’t charge me. On check out, (we checked out a day early) somebody had to “check” our room to see if it was okay.. 5 mins after we had apparently left green / yellow stains on the towels. ANOTHER LIE. We know this because we knew we were checking out early so had everything clean and changed ready to leave, so there were actually no dirty towels left in the apartment as they were all fresh. I believe they were going to try and charge us until they realised they couldn’t. I can only believe this was now an act of racism towards us. Despite the cheekiness of the staff trying to falsely charge us. Here’s everything that’s wrong with the hotel: Not as described as on listing: - Therefore I am Entitled to claim section 75 of credit card and receive a full refund. 1. Swimming pool - doesn’t say it’s a 10 min walk and didn’t answer emails when I asked twice on email before arrival where I had free cancellation, It says on the listing is has direct access 2. No balcony as shown on the photos 3. No fire extinguisher in room as advertised 4. It says there is separate seating area and a separate dining area. There isn’t. There is 2 dirty chairs around a small circle table next to the bed. 5. Advertised free WiFi but can only have on 4 devices 6. Advertises free private parking but doesn’t say that it’s public parking and hard to get a space at night time. Sometimes even having to park far away from hotel with 2 small children is really not ideal. 7. No ironing facilities or iron as advertised 8. No video games as advertised 9. Room that was pictured on listing we booked is not the same room we are in. 10. No city view as stated from my room. 11. No coffee machine as stated in “all rooms” on *********** 12. No dryer as stated in “all rooms” on *********** Broken stuff : 1. Cooker doesn’t cook properly - told staff about this they brushed it off. 2. Telephone 3. Clothes airer half broken and rusty really had 4. Nail hanging out of floor in bathroom 5. Plates are chipped 6. Broken wardrobe 7. Hot water only gets lukewarm and not hot 8. Tap does not work and if using the “warm” water it isn’t strong pressure it’s very weak Other issues: 1. Had to chase 3 times (twice in person, then over email) for the microwave, toaster and bath plug that was supposed to be here 3 days prior, they then called the doorbell after I had to email at 8:30am and woke up my children. 2. 2 coat hangers available for a family of 4. 3. Had to chase for plates, cups, bowls, cutlery, everything that should be in th
Premier Inn Dubai Ibn Battuta Mall
4.4/5369 Commentaires

Premier Inn Dubai Ibn Battuta Mall

Dubaï|À 2.69km de la Discovery Gardens
Mauvaise expérience à cause du personnel de la réception, aucune communication entre la réception et le service housekeeping. Chambre préparée pour 2 personnes alors que nous avons réservé pour 4 (2adultes + 2 enfants). Dés notre arrivée dans la chambre (vers 22h et après un long voyage avec des enfants), nous avons alerté la réception pour les avertir du problème et de leur signaler également de forte odeur dans la chambre. J'ai demandé gentiment à la personne en ligne de changer de chambre. Cette dernière prise d'un faux rire, me dit que ce n'est pas possible et que l'hôtel est complet. Après vérification sur plusieurs site de réservation, je constate que plusieurs chambre pour 4 personnes étaient encore disponible. Je décide de descendre directement voir un responsable à la réception que je n'ai jamais pu voir. J'ai réussi à avoir une nouvelle chambre vers minuit après de longue discussion avec une personne en formation à la réception (beaucoup plus professionnel que ses collègues titulaires). Problème également le jour du départ, alors que j'avais prolongé mon séjour auprès de la réception (avec paiement de nuit supplémentaire), j'ai été harcelé par téléphone et au moins 5 personnes sont montés dans ma chambre entre 12h et 17h me demandant de quitter la chambre... A part ce manque de professionnalisme, hôtel très bien situé, personnel de chambre et de restauration au TOP. Excellent petit dej... PS: sincèrement mériterait une 4eme étoile si seulement le personnel de la réception avait une meilleure formation et un meilleur respect du client.

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Chelsea Gardens Hotel Apartment
4.1/552 Commentaires
Laction est bon, le personnel est très sympathique et infernal, le maintien de la propreté était bon et l'environnement autour était chaleureux.
Parkside Hotel Apartment
3.4/58 Commentaires
As other reviews state, THIS HOTEL IS A SCAM. Firstly, they tried to charge me 200 AED for non existent stains on curtain and bed. They couldn’t provide any proof and when somebody came to the room they changed the story multiple times and added a stained sofa too despite me showing time stamped photos. When questioned if this costs 200AED to wash a bed sheet that was being accused, his reply was “yes” Luckily they do not have access to my card to charge this anyway so can’t charge me. On check out, (we checked out a day early) somebody had to “check” our room to see if it was okay.. 5 mins after we had apparently left green / yellow stains on the towels. ANOTHER LIE. We know this because we knew we were checking out early so had everything clean and changed ready to leave, so there were actually no dirty towels left in the apartment as they were all fresh. I believe they were going to try and charge us until they realised they couldn’t. I can only believe this was now an act of racism towards us. Despite the cheekiness of the staff trying to falsely charge us. Here’s everything that’s wrong with the hotel: Not as described as on listing: - Therefore I am Entitled to claim section 75 of credit card and receive a full refund. 1. Swimming pool - doesn’t say it’s a 10 min walk and didn’t answer emails when I asked twice on email before arrival where I had free cancellation, It says on the listing is has direct access 2. No balcony as shown on the photos 3. No fire extinguisher in room as advertised 4. It says there is separate seating area and a separate dining area. There isn’t. There is 2 dirty chairs around a small circle table next to the bed. 5. Advertised free WiFi but can only have on 4 devices 6. Advertises free private parking but doesn’t say that it’s public parking and hard to get a space at night time. Sometimes even having to park far away from hotel with 2 small children is really not ideal. 7. No ironing facilities or iron as advertised 8. No video games as advertised 9. Room that was pictured on listing we booked is not the same room we are in. 10. No city view as stated from my room. 11. No coffee machine as stated in “all rooms” on *********** 12. No dryer as stated in “all rooms” on *********** Broken stuff : 1. Cooker doesn’t cook properly - told staff about this they brushed it off. 2. Telephone 3. Clothes airer half broken and rusty really had 4. Nail hanging out of floor in bathroom 5. Plates are chipped 6. Broken wardrobe 7. Hot water only gets lukewarm and not hot 8. Tap does not work and if using the “warm” water it isn’t strong pressure it’s very weak Other issues: 1. Had to chase 3 times (twice in person, then over email) for the microwave, toaster and bath plug that was supposed to be here 3 days prior, they then called the doorbell after I had to email at 8:30am and woke up my children. 2. 2 coat hangers available for a family of 4. 3. Had to chase for plates, cups, bowls, cutlery, everything that should be in th
ZiQoo Hotel Apartments Dubai
3.8/517 Commentaires
Les conditions générales d'hébergement sont bonnes, mais quand je suis resté, l'hôtel semblait être en rénovation ou quelque chose du genre, et le bruit de Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Ding Dong Dong D

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