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5 étoiles

Dimora Palanca
4.5/542 Commentaires

Dimora Palanca

Florence Historic Center Florence|À 2.06km de la Giardino di Via Benvenuti
We booked this hotel as a treat for a special wedding anniversary ( which was not even mentioned/ recognised by the team at all.) . Though a pre arrival email did add in a ‘ romantic dinner’ ( no explanation why ) that we didn’t request for 100 euros ! Em… no thank you ! I travel extensively and stay in many 4/ 5 star hotels . Sadly DP did not deliver ! The most alarming thing is that I emailed my feedback directly to the hotel on the day of our departure and still have not received a response. That says to me ‘ we really don’t care ‘ …. The good… stunning building / good room ( tho small bathroom ) and some nice customer service moments, housekeeping lady was fab and front of house staff were mainly helpful and pleasant The bad… breakfast on our first day , we were ignored for 3/4 minutes, had to ask for our table to be laid . There was just one waiter . Uncleared tables , no scrambled eggs . Had to ask for more . If you wanted ‘ additional ‘ breakfast items like poached eggs / omelette this was an extra charge . A bit ridiculous when the only offer of hot food was bacon and scrambled eggs which were hard / cold or none existent !,, !! This is suppose to be 5 star…. Well it was THE worst breakfast offering/ experience I have experienced . The were no tea/ coffee facilities in the room . There no atmosphere in “ the bar “ and definitely not somewhere I would want to have dinner … actually I didn’t see anyone in bar / restaurant apart from breakfast time. I wish you could have done much better DP …you definitely under delivered in terms of our customer experience and your lack of response says it all . We loved Florence and will definitely return to the city but will not be returning to Dimora Palanca or recommending it .
The Westin Excelsior, Florence
4.5/540 Commentaires

The Westin Excelsior, Florence

Florence Historic Center Florence|À 2.34km de la Giardino di Via Benvenuti
L'hôtel est situé sur les rives du fleuve Arno. L'entrée principale de l'hôtel se trouve juste en face du consulat de France. Il y a une petite place devant l'hôtel. Vous pouvez garer temporairement votre voiture et ouvrir de petits marchés le week-end. À cinq minutes à pied le long de la rive du fleuve se trouve la Galerie des Offices, le Vieux Pont ! La fenêtre ouverte dans la chambre est juste en face de la cathédrale de Baihua, du clocher de Giotto et l'église peut être ouverte pour une vue complète de l'église. Le vieux pont à gauche et le pont de la Sainte-Trinité à droite, la vue est excellente ! La literie est confortable, la surface de la chambre est relativement grande en Italie, classique et luxueuse. Le seul mécontentement était que les frais de réservation étaient clairement l'argent pour la chambre avec vue sur la rivière, mais la réception a dit que la réservation était uniquement pour une chambre supérieure. Mais poli et démodé à la fois, car j'ai souligné que s'il n'y avait pas eu la chambre avec vue sur la rivière, il n'y aurait aucun sens à vivre ici. La réception m'a dit que j'étais désolé que la chambre soit pleine et que je pourrais passer à la chambre avec vue sur la rivière sur le balcon de l'étage administratif si j'ajoutais 200 euros. Après avoir exprimé mon mécontentement, j'ai demandé à attendre un moment à la réception, mais je les ai également forcés à vérifier à nouveau la chambre et j'ai finalement obtenu cette chambre avec vue sur la rivière sans réapprovisionnement! Je ne sais pas si c'est le cas, c'est Ctrip ou la routine de l'hôtel.

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Riva Lofts Florence
4.6/551 Commentaires

Riva Lofts Florence

Isolotto - Legnaia Florence|À 0.71km de la Giardino di Via Benvenuti
I can’t rave enough about our stay here at Riva Lofts! My husband and I absolutely love Florence & have been several times, but Riva Lofts gave us a new experience that was intimate, immersive and experiential. Our superior loft was the perfect size for us two, and breakfast served at the restaurant every morning was a great way to start our day (special shout-out to Giovanna for always being so sweet!). We took part in a private cooking class with chef Michele and we learned how to make a 4-course meal, including two pastas (we bought a pasta machine online after, if that’s any indication as to how much we enjoyed it). We dined at the on-site restaurant helmed by chef Michele multiple times and it was an elevated, fine dining experience in a nice, casual environment (so you didn’t have to dress up to the nines). We also booked a wine tour through the hotel that included a private driver, who brought us to two historic towns and two wineries. Finally, the location is out of the city center, but in a good way! We felt more like locals (although everyone at the hotel spoke English, but we did try to speak Italian which seemed appreciated!). Other recommended restaurants were about a 20-25 min walk, however, a tram that took you to the city center was easy to use and a short walk away (getting you to the Florence train station within minutes). Overall, it was a peaceful, romantic retreat with activities sprinkled in, wonderful public spaces (both indoor and outdoor) and the staff at Riva who couldn’t have been nicer. You won’t regret staying here!
Youth Firenze 2000
3.4/547 Commentaires

Youth Firenze 2000

Isolotto - Legnaia Florence|À 1.39km de la Giardino di Via Benvenuti
Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to

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Guest House l'Aranceto
4.1/527 Commentaires
Florence Historic Center
La maison d'hôtes est extrêmement bien meublée, les chambres sont aussi bien que annoncées et la salle de bain privée a été parfaitement entretenue et nettoyée. La maison d'hôtes est située à proximité des principaux moyens de transport tels que les bus et les tramways, il est donc très facile et rapide de rejoindre le centre de Florence. Les hôtes sont très polis et prêts à vous aider si vous avez des doutes ou des besoins. Je recommande l'endroit pour sa propreté, sa beauté et son rapport qualité-prix !
1900 Artevita B&B
4.1/518 Commentaires
Florence Historic Center
Nous avons séjourné deux nuits dans ce b&b situé juste en dehors de la zone ztl. À quelques centaines de mètres, vous trouverez l'arrêt de bus pour arriver au centre historique. Il y a toujours près de la pâtisserie conventionnelle où vous pouvez faire petit déjeuner. La chambre est spacieuse, propre et fonctionnelle. Dans la zone commune, vous trouverez la cuissière et la machine à café. Stefano, le propriétaire, nous a accueillis à l'arrivée, même si tardive, et s'est montré prêt à fournir des informations et des conseils pour le séjour. Il nous a également permis de laisser les bagages dans la structure le jour de la sortie. C'est gentil et confortable, et donc, très conseillé.
Riva Lofts Florence
4.6/551 Commentaires
Isolotto - Legnaia
I can’t rave enough about our stay here at Riva Lofts! My husband and I absolutely love Florence & have been several times, but Riva Lofts gave us a new experience that was intimate, immersive and experiential. Our superior loft was the perfect size for us two, and breakfast served at the restaurant every morning was a great way to start our day (special shout-out to Giovanna for always being so sweet!). We took part in a private cooking class with chef Michele and we learned how to make a 4-course meal, including two pastas (we bought a pasta machine online after, if that’s any indication as to how much we enjoyed it). We dined at the on-site restaurant helmed by chef Michele multiple times and it was an elevated, fine dining experience in a nice, casual environment (so you didn’t have to dress up to the nines). We also booked a wine tour through the hotel that included a private driver, who brought us to two historic towns and two wineries. Finally, the location is out of the city center, but in a good way! We felt more like locals (although everyone at the hotel spoke English, but we did try to speak Italian which seemed appreciated!). Other recommended restaurants were about a 20-25 min walk, however, a tram that took you to the city center was easy to use and a short walk away (getting you to the Florence train station within minutes). Overall, it was a peaceful, romantic retreat with activities sprinkled in, wonderful public spaces (both indoor and outdoor) and the staff at Riva who couldn’t have been nicer. You won’t regret staying here!
Dimora Bandinelli
4.6/548 Commentaires
Florence Historic Center
From the start we knew we were in good hands with Marco & Cristina. An emailed question the day beforehand was answered promptly and then on arrival Marco was outside to greet us. The room was delightful with a wonderfully painted ceiling, plus all you could wish for regarding information, maps, tram tickets and a reasonably priced (and stocked) mini bar. The bijou breakfast room too was beautifully decorated whereby conversations were struck up over a light, but tasty continental breakfast (don't expect cooked) both with fellow friendly guests and Marco himself. The bed was wonderfully comfy, rooms remade impeccably and the upstairs terrace a must 'retreat with a view' for an afternoon relax and read. This is far more than a usual B & B it is more similar to a boutique guest house. Thoroughly recommended.
Youth Firenze 2000
3.4/547 Commentaires
Isolotto - Legnaia
Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to
Unahotels Vittoria Firenze
4.1/565 Commentaires
Florence Historic Center
Il y a tout ce qu'il faut ! Le personnel est très sympa, polyglotte, petit + l'hôtel accepte les animaux jusqu'à 25 kg, génial nous avons pu emmener notre petit chiot avec nous et tout s'est très bien passé. La chambre est un poil exigu mais ambiance nuit étoilée sur les murs et au plafond, immense miroir, il faut aimer le mobilier noir par contre, mais nous on a trouvé ça très joli. Le petit déjeuner buffet est très copieux et très varié , sucré salé bien sûr. La localisation est top car on n'est pas en plein centre du brouhaha et de l'effervescence de Florence même, mais on reste à 10 min à pied. Le quartier est donc plus calme et des adresses très alléchantes de resto ne sont pas loin pour autant. On peut laisser la voiture sur le parking pour 20 euros par jour et le jour du départ la laisser toute la journée sans frais supplémentaire. Pour nous qui étions véhiculés c'était le moins cher et le plus pratique. C'était dans le cadre d'un cadeau Smartbox , on ne regrette pas une seconde d'être venus. Merci encore.

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