Découvrez les avis réels des clients sur les hôtels.
Publiée le8 juin 2025|Chambre à deux lits double
VC TravelsMixed feelings.
The hotel is well located, with Washington Union Station nearby.
The rooms are average; they’re clean, but a bit outdated and musty.
The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom.
The fitness is well equipped.
The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them.
Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available.
Overall, for the price, you can get better in Washington DC.
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Prix par nuit à partir de :168 €
Publiée le12 juill. 2026
Stevie’sIt is amazing services and experiences with their staffs. Very friendly, very helpful, very kindness especially one of their hotel bar restaurant and her name is “Patz”. She wonderfully kindness and helpful when I struggled with my handbag letting Inside the train when we can off at foggy bottom station. She letting me to use her phone to contact the lost and found metro office and even talk through with me. Very convenient location between at M street and 22nd St NW.
15 min to White House, then few minute to all the Mall surrounded. Then train from foggy bottom to Union station or capitol for capitol, library congress, Supreme Court and all the popular museums/art gallery along the site.
The hotel is the best hotel experiences we have had for our entire first trip IN USA. Just a very weird experience that both my sons got bitten by buds or fleas for the stay but it doesn’t happened to me even we in the same room and bed? All well, hopefully they no other customer had this issues. But I still feel lucky and big thank you to the teams, management and all the other onsite staff. Loved it and will definitely back to you for our next trip to DC….xx
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Prix par nuit à partir de :162 €
Publiée le21 mai 2026
InvitéMy wife, our 5-year-old son, and I recently spent 3 lovely nights at Canopy by Hilton Washington DC Embassy Row during our family trip to the nation’s capital, and it turned out to be the ideal choice for our little family of three. Located in the charming Embassy Row neighborhood, the hotel’s location is truly unbeatable—just a 10-minute walk to Farragut North Metro Station, allowing us to easily reach iconic spots like the National Mall, Smithsonian Museums, and the White House, which were perfect for our curious 5-year-old.
We booked a deluxe room with two queen beds, which was spacious and comfortable for the three of us. The room was impeccably clean, with bright, modern decor and soft lighting that made it feel warm and welcoming after long days of sightseeing. The plush beds ensured we all slept well, and the blackout curtains were a lifesaver for our son, who tends to wake up early with sunlight. There were plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime, and the room had enough space for him to play a little without feeling cramped.
What impressed us most was how family-friendly the hotel was, especially for a young child. The staff was incredibly warm and patient; they greeted our son by name after the first day and even gave him a small toy as a welcome gift, which made him feel so special. There were also convenient coffee stations in the lobby, perfect for a quick pick-me-up before we headed out to explore the city with our little one.
The complimentary Canopy bikes were a fun activity for our family—our son loved riding in the child seat while my wife and I cycled around the quiet, tree-lined streets of Embassy Row. The concierge was also very helpful, recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at the museums, which made our trip much smoother.
Overall, our stay was wonderful. The hotel’s prime location, comfortable accommodations, and thoughtful, family-focused service made our DC trip unforgettable. We highly recommend Canopy by Hilton Embassy Row to any family traveling with a young child—we couldn’t have asked for a better home base. We will definitely return on our next family trip to Washington DC.
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Prix par nuit à partir de :136 €
Publiée le22 juin 2026
Riana LuckAprès un long voyage 29-hour, la dernière chose qu'un client veut est de se sentir malvenu à l'arrivée.
Malheureusement, ma expérience au bureau frontal était décevante. La recevante femme avec des cheveux curly semblait indifférent en me regardant. Même quand elle m'a parlé, elle évitait le contact oculaire et semblait se concentrer sur d'autres tâches. Dans l'hospitalité, l'équipe de réception crée la première impression d'un hôtel, et j'ai trouvé ce comportement inprofessionnel et inamical.
L'équipe de réception qui a fait preuve de chaleur et d'amitié était le seul homme de la table devant.
J'ai eu des démangeaisons et des désagréments pendant ma première nuit.
La chambre était aussi en manque de réfrigérateur et de caisse de sécurité, ce que j'attendrais normalement pour un séjour plus confortable.
Cela dit, je voudrais reconnaître Alma, qui a fourni un café gentil à ma chambre, et Maira de la maison de garde, qui a travaillé incroyablement dur et a toujours été utile. Ils étaient les points de vue de mon séjour et méritaient de la reconnaissance de leur excellente attitude et de leur excellent service.
J'espère que la gestion prendra sérieusement les réactions des invités, car une expérience plus accueillante du bureau frontal fera une différence significative.
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Prix par nuit à partir de :174 €
Publiée le15 avr. 2024
Invité
La décoration semble être un hôtel plus ancien, donc les installations sont presque. Mais la chambre est assez grande, la santé est bonne, il ya une machine à café et le personnel de service client est également très gentil.
Il faudra environ dix minutes pour aller à la gare.
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Prix par nuit à partir de :103 €
Publiée le27 fév. 2026
Garylsc
I’ve left behind an important item and I’ve called up the hotel staff. A customer service officer picked up and told me that she will open a case with regard to this matter but it has been 2 days and yet I have not received any notices or replies from the hotel. It seems like everything is automated but no one respond to this matter which is unacceptable and irresponsible for a reputable hotel.
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Prix par nuit à partir de :124 €
Publiée le12 fév. 2026
Invité
L'hôtel est très bien situé, à moins de 10 minutes de la gare Union Station et du Capitole. Les environs sont sûrs et calmes. Les installations de l'hôtel sont très récentes, les chambres sont grandes et très modernes. Le hall d'entrée propose des jeux interactifs, le lit peut être ajusté automatiquement et il y a même des lumières d'ambiance avec des couleurs au choix. Le seul inconvénient est le petit-déjeuner, il faut aller à Union Station pour l'acheter.
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Prix par nuit à partir de :168 €
Publiée le3 sept. 2025|Petite, chambre, 1 lit queen size
Invité
I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.
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Prix par nuit à partir de :150 €
Publiée le29 juill. 2024
InvitéBy far the worst JW Marriott 'experience' I've had.
The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm.
The location is great, but I will not stay here again.
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Prix par nuit à partir de :266 €
Publiée le21 fév. 2026|Appartement, 1 chambre à coucher (2 lit queen size)
QsdrAppartement avec cuisine, pratique pour acheter au supermarché et préparer son propre petit-déjeuner. L'hôtel est bien situé, l'environnement est agréable, et il est facile de se déplacer vers les différentes zones de Washington.
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Prix par nuit à partir de :103 €