Découvrez les avis réels des clients sur les hôtels.
Publiée le1 mars 2026
Luciano BendiVery friendly and helpful staff! Although their English was limited, they were extremely supportive in helping us book activities and explore the area. There were very few guests during our stay, which made the experience feel very personalized and unique. The room was beautiful, very clean, modern, and comfortable.
The fishing activity at the hotel’s pond was unfortunately out of season, but the staff kindly arranged and paid for us to fish at a nearby lake instead, free of charge. It was a very thoughtful gesture and greatly appreciated.
The location is slightly on the outskirts, so taxis are needed to reach most attractions and the walking street. Unfortunately, we arrived at the end of February when the winter season was ending, so some of the area’s natural beauty was fading and a few activities were no longer available.
If you're looking for a quiet and beautiful place to stay, this hotel is an excellent choice.
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Prix par nuit à partir de :117 €
Publiée le26 déc. 2025
Utilisateur anonymeI highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer.
I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.
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Prix par nuit à partir de :90 €
Publiée le13 janv. 2026
nurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Prix par nuit à partir de :80 €
Publiée le12 août 2025
luhexuanL'environnement est beau, la nuit est très calme, l'air est frais, il y a du feu de feu de nuit, adapté à la fête familiale, c'est que le repas à proximité est peu pratique, il y a un cadre de barbecue, vous pouvez barbecuer vous-même, beaucoup de projets de divertissement
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Prix par nuit à partir de :74 €
Publiée le4 fév. 2026
Utilisateur anonyme
設施和環境還不錯,酒店自帶的温泉環境也不錯。但是有很多讓人憤怒的問題:首先,温泉內部有無數直播賣貨的人,顧客穿着單薄的泳衣在泡温泉,你們就容許這些人開着鏡頭對着温泉池和顧客直播,數量極其多而且有人邊走邊播,簡直避之不及;其次,酒店前台加我微信的妹子服務極其不認真,酒店有接機接站服務,我前一天微信上明確説落地長白山機場,結果第二天接機大哥説在火車站等我們,説前台告訴他我們是到長白山西站,導致我們在零下二十度的寒風裡站了半個多小時,也導致司機師傅多跑了很遠的路,實在是無法原諒;除此之外,退房前一天我微信上問可不可以幫忙預約一下送站,索性不回覆,至今是已讀未回狀態。
所述均屬事實,不想po聊天記錄為了保護自己和對方私隱,酒店環境不錯也是真的,大家自行評判吧
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Prix par nuit à partir de :73 €