Découvrez les avis réels des clients sur les hôtels.
Publiée le26 déc. 2025
Utilisateur anonymeI highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer.
I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.
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Prix par nuit à partir de :389 PLN
Publiée le3 oct. 2024
12138Une très bonne expérience de séjour. Il y a des sources chaudes intérieures et extérieures gratuites et illimitées dans l'hôtel, ainsi qu'un mini supermarché en libre-service ouvert 24h/24. L'hôtel est situé à la porte Laoshan de la zone panoramique ouest de la montagne Changbai. entrée de la montagne. Il y a une navette directe pour Tianchi dans le district ouest tous les matins, vous devez réserver les billets normalement sur l'applet WeChat de la montagne Changbai, à tout moment le jour de la montée, puis contacter la réception de l'hôtel. pour prendre rendez-vous en ligne pour monter la montagne, et vous pouvez également rembourser le tarif de la ligne externe 24r. Bien que la construction de l'hôtel ait pris beaucoup de temps, en raison de son style en rondins, il ne semble pas démodé et son prix est raisonnable. C'est un excellent choix pour les voyages en famille pendant les vacances.
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Prix par nuit à partir de :184 PLN
Publiée le13 janv. 2026
nurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Prix par nuit à partir de :348 PLN
Publiée le8 janv. 2026
Invité
Overall, our stay was excellent. We experienced a minor issue at the beginning due to a language barrier. The package stated that free ski access was included daily, but we were initially informed it was only valid once. Fortunately, this was quickly resolved, and we received exactly what was published: free ski access throughout our 3-night stay, daily breakfast and dinner, and one rafting experience which was fantastic value.
What truly stood out was the level of assistance from the staff (Emily, Sunny and Ada). As someone who relies heavily on Google Translate to communicate in Mandarin, I really appreciated how patient, helpful, and supportive they were throughout our stay. They assisted us every step of the way.
Highly recommended.
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Prix par nuit à partir de :238 PLN
Publiée le26 déc. 2024
_Traveltastic_The room is spacious and exceptionally clean. We loved the Kang-style bed, which felt very authentic and added a charming touch of Northeast China’s culture. The breakfast was fantastic with a good variety of options. The staff were also very nice and attentive, making the stay even more pleasant.
The only downside was the pick-up and drop-off service, which is only available for the airport. This wasn’t clearly mentioned in the package details, leading to some confusion. Overall, it was a great stay with unique cultural elements, excellent amenities, and wonderful hospitality
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Prix par nuit à partir de :407 PLN
Publiée le19 juill. 2026|Changbai Mountain-View Twin Room
Invité絕對令人驚歎的酒店,擁有俯瞰長白山的絕美景色,員工體貼周到,整體服務堪稱一流。特別要提一下劉增玉先生,他竭盡全力確保我們擁有一次完美的住宿體驗。我最早是在五月份來到這家酒店,當時是想先看看餐廳,目標是親眼驗證這裏的景色是否像大家所説的那樣驚艷。景色絕對沒有讓人失望(不過當時餐廳因活動而未開放)。那時酒店員工就已經非常熱心了,我也下定決心夏天要以住客身份再來一次。酒店的所有主要區域都能看到長白山(當然要視天氣而定,而這可能是個不小的變數),所有房間也都能看到山景(不過據説有些房間的視野可能會稍有遮擋)。酒店內的餐廳和其他設施或許看起來有限(比如沒有健身房,游泳池也比較小等),但餐廳的餐飲質量絕對遠超預期(如果不説它是相當驚艷的話,這點我會另寫評價)。游泳池雖小,但是恆温的,而且同樣能欣賞到絕美的山景。我們入住期間,有一羣我猜是美術教授和專業藝術家的人專程來此畫山(可見這裏的景色有多出色)。他們 apparently 為了這個景等了六天才等到(合適的天氣)。另外值得一提的是,雖然這裡有很多家庭和年幼的孩子,而且員工始終非常樂於助人、細心周到、儘量滿足需求——但酒店本身並不是專門為親子設計的。不過,如果能增設一些專門的小童區域之類,這個問題很容易解決。與度假區內的其他酒店相比,這裏離主要的度假區域和商業街也相對較遠(所以帶孩子的話會稍微辛苦一些)。從很多方面來説,這並不是一家適合帶孩子入住的酒店,而更像是一家適合帶你想與之生孩子的人、或者已經育有孩子的老伴一同前來的酒店。最後,我們購買的套餐性價比簡直超高。套餐包含了度假區裏的很多活動項目,我們在三天兩晚的時間裏根本用不完所有權益。所以,儘管這家酒店價格不菲,但搭配套餐後的性價比實際上非常出色。總體強烈推薦,尤其推薦各種套餐。絕對是一家必住的酒店,希望將來還能再來。
Absolutely amazing hotel with stunning views of Changbaishan, attentive staff, and excellent service all around. A special mention must be made for Mr. Liu (劉增玉), who went out of his way to ensure for us a fantastic stay. I first visited the hotel in May to visit the restaurant and see if the view was everything everyone said it was. The view most certainly met expectations (but the restaurant was closed for an event). At that time the staff was already very helpful, and I was determined to come back to visit in the summer as a hotel guest. All the main areas of the hotel offer a view of the mountain (weather conditions permitting, which can be a big if), and all the rooms have a view as well (although apparently some rooms may be slightly obstructed). Restaurant and other amenities within the hotel may seem limited (I.e. no gym, small pool, etc.) but the restaurant food was definitely much better than expected (if not just outright fantastic, which I’ll write about separately). Pool is small but heated and offers again an amazing view of the mountain. When we were here, a group of what I believe were Art professors and professional artists came to draw the mountain (that’s how good the view can be). They apparently waited 6 days for the right weather conditions. Another thing to note is that while there were a lot of families and young children here, and the staff was always extremely helpful, attentive, and accommodating - the hotel itself is not designed to be kids friendly per se. But that can be easily fixed if there are some dedicated kids areas, etc. It’s also relatively far from the main vacation areas and commercial street when compared to other hotels within the vacation area (so a little bit tougher for the kids). In many ways, it’s not a hotel designed for bringing kids to, it’s more a hotel designed for bringing someone you want to have kids with or had kids with. Finally, the package that we bought was just amazing value. It included a lot of the activities in the vacation area and there was no way we could use all the benefits in the 3 days and 2 nights. So even though this is an expensive hotel, the value with the package actually is extremely good value. Highly recommend all around and in particular recommend any packages. Definitely a must stay and hope to be back again in the future.
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Prix par nuit à partir de :685 PLN
Publiée le13 janv. 2026
DianeIngrid
This place is amazing. We had a view of the slopes so a definite plus. 😊
Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes.
I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology.
My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions.
One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it.
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Prix par nuit à partir de :555 PLN
Publiée le2 janv. 2026
Olivier22
❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport.
🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference.
🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days.
🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay.
Breakfast is also quite varied and good.
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Prix par nuit à partir de :324 PLN
Publiée le1 janv. 2025
yxbb666Venez à Changbai Mountain Wanda pour skier et séjournez à l'hôtel momoland pour une expérience inoubliable. Les éléments de divertissement gratuits sont pleins de plaisir, les chambres sont confortables, propres et hygiéniques et le service du directeur Wang est enthousiaste et professionnel. Il peut répondre à toutes les questions à tout moment pendant le séjour. Nous ressentons l'enthousiasme des habitants du Nord-Est, et nous devons le faire. donnez-lui une note de cinq étoiles !
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Prix par nuit à partir de :360 PLN
Publiée le8 déc. 2025
lilsheep
We had a very good stay at the Westin Changbaishan Resort, which is part of the Wanda Ski Resort complex. We were warmly received by butler/assistant No.3 小陈, who ensured our stay was a fulfilling and engaging one. He assisted us with transport bookings and always reached out thru Wechat to see if we needed any help.
Although the hardware and fixtures at the Westin are aging, the service staff from the hotel are excellent. We had a good experience at the Club lounge, with happy hour served from 5pm to 7pm and was always served with a smile by the lounge manager and assistants. Housekeeping was also great, and our room also came with a humidifier, which housekeeper always refilled daily.
We also enjoyed the complimentary hot spring access (once per stay) but didnt try the water park as the weather was pretty cold.
Highly recommend a stay at the Westin if you're coming to Ski/Snowboard at Changbaishan West Slope.
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Prix par nuit à partir de :614 PLN