Évaluations de Zuri Hotel

Réponse de l'établissement: Thank you for your wonderful 4.7-star review! We're thrilled that you found your stay with us to be excellent and worth the value.I'm particularly pleased to hear that our front desk team provided 100% satisfaction - our staff works hard to ensure every guest feels welcomed and well taken care of. It's also wonderful that you enjoyed our amenities, convenient location, and breakfast offerings.We appreciate your kind words about our cleanliness standards as well. Our housekeeping team takes great pride in maintaining our property to the highest standards.Your feedback means a lot to us, and we're delighted that you plan to return. We look forward to welcoming you back for another enjoyable stay in the future!

Réponse de l'établissement: Dear NikkoLab,Thank you so much for your perfect rating and wonderful feedback on your recent stay at Zuri Hotel!We are thrilled to hear that you found your stay comfy and secure, and that you appreciated our well-maintained property, delicious food, and superb service. We strive to provide an exceptional experience for all our guests.Thank you for choosing Zuri Hotel. We hope to welcome you back to Iloilo City soon for another perfect stay!

Réponse de l'établissement: Dear Toffie20,Thank you for giving us a perfect rating and we're glad that your stay went well as there are no complaints. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming back in Zuri Hotel!

Réponse de l'établissement: Dear Guest,Thank you for giving us a perfect rating and we're glad that your stay went well as there are no complaints. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming back in Zuri Hotel!

Réponse de l'établissement: Dear Guest,Thank you for the wonderful comments. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re visiting our area again soon, don’t hesitate to call Zuri Hotel. Thank you!

Réponse de l'établissement: Dear Jude & Dona,Thank you for your kind words and for sharing your positive experience at Zuri Hotel. We are delighted to hear that you enjoyed the breakfast buffet, the room view, and the hotel amenities such as the slippers, laundry bag, bottled water, coffee, and the spacious lobby.We are also glad that you found the gym and pool facilities enjoyable.We appreciate your feedback and will continue to strive for excellence in all aspects of our services.Thank you for choosing Zuri Hotel. We hope to welcome you back to Iloilo City soon for another memorable stay.

Réponse de l'établissement: Dear Mark,Thank you for sharing your excellent feedback! We're delighted you enjoyed our convenient location near SM City Iloilo, as well as our smooth check-in and check-out processes. It's great to hear you appreciated our buffet breakfast options and found your room clean and spacious.We look forward to welcoming you back to Zuri Hotel for another great stay. 😊Best regards,

Réponse de l'établissement: Dear Megg,Thank you for your wonderful review! We're delighted to know you and your partner had a great time staying with us. It's fantastic that you found the room spacious and comfortable and enjoyed our Christmas decorations—we strive to bring a festive vibe to enhance the holiday experience.We're glad you loved the breakfast, too! We hope to welcome you back for another cozy and memorable stay soon. 😊🎄Best regards,

Réponse de l'établissement: Dear gibo_27,Thank you for sharing your detailed experience with us! We’re thrilled to know that you had a great stay and appreciated the early check-in, convenient location, and exceptional service from our staff. It’s wonderful that you enjoyed the variety in our buffet breakfast and the rooftop infinity pool with its pool bar and jacuzzi – definitely guest favorites!We’ve taken note of your feedback about the shower heater, and we’ll ensure this is addressed for a more comfortable experience next time. We’re glad to hear you’ll recommend us and look forward to welcoming you back on your next visit!Best regards,

Réponse de l'établissement: Dear Guest User,Thank you for your good feedback on your recent stay at Zuri Hotel!We're pleased to hear you found our location very good. We strive to be conveniently situated for our guests.We hope to welcome you back to Iloilo City soon!

Réponse de l'établissement: Dear ValentTan,Thank you for your thoughtful review. We’re happy to hear you enjoyed the great location and our service. We appreciate your feedback regarding the cleanliness and amenities, and we will certainly address those areas to further enhance your experience. We hope to welcome you back for an even better stay next time!Best regards,

Réponse de l'établissement: Dear Guest,Thank you for your wonderful feedback! We’re delighted to know that, even with a bustling atmosphere, our team was able to accommodate you and ensure your stay was seamless. It’s guests like you who motivate us to always provide our best.We hope to welcome you back again soon!Best regards,

Réponse de l'établissement: Thank you for your perfect 5-star review! We're delighted that you had such a wonderful experience with us.I want to personally thank you for your patience regarding the issue with your original room lock. Our front desk team takes great pride in resolving concerns quickly and efficiently, and I'm pleased they were able to assist with an upgrade and room change to ensure your safety and comfort.Your safety is our top priority, and we're grateful you brought this matter to our attention so we could address it properly. Our maintenance team has since resolved the lock issue to prevent similar situations for future guests.We truly appreciate you recognizing all aspects of our service, surroundings, amenities, and cleanliness with your perfect scores. It's feedback like yours that motivates our team to continue delivering exceptional experiences.We hope to welcome you back again soon for another perfect stay!