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Courtleigh Hotel & Suites
4.3/5104 Commentaires
Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.
Rok Hotel Kingston, Tapestry Collection by Hilton
4.4/5116 Commentaires
Hotel was absolutely amazing, the staff where so friendly and helpful and very professional.. my brother missed place two fifty pound notes that went under the bed.. we only knew this because our room attendant found it whilst cleaning our room… she left the money on the bed with a note..big respect and one love to Monique our room attendant🇯🇲…Also the food and service was above and beyond, big shout out to Rok hotel I look forward to coming back..
AC Hotel Kingston, Jamaica
4.3/5103 Commentaires
J'ai eu un bon moment à AC! Nous avons fait quelques boissons New York Sour et Espresso Martinisqui étaient si, si délicieux et rencontrent un serveur gracieux nommé Shaair Smith. Super personnal, nous avons donné beaucoup de grands sourires et extrêmement drôle. On ne peut pas attendre de revoir le CA pour de bons moments.
S Hotel Kingston-A Small Luxury Hotel
4.4/5104 Commentaires
La première fois dans un hôtel Kingston (venait pour les célébrations de l'indépendance) et je suis absolument tombé amoureux. Il est très cool et l'extérieur de l'hôtel est magnifique, donc il ajoute à la classe. Ils se sont amusés et rient de mes plaisanteries (les bénédisent) et ont tout gâché avec grâce. Le petit déjeuner était probablement l'un des meilleurs que j'aie jamais eu dans un hôtel jamaicain. Il était très attentif et utile tout au long du petit déjeuner. L'hôtel était proche de beaucoup à Kingston et notre chambre était exceptionnellement propre. Il y avait deux piscines : la Sky Pool (pour Instagram) et la Cabana Pool, qui était juste une très belle piscine. Le Bar Sky et la piscine étaient magnifiquement éclairés et ils ont fait des photos de soir. Il va aussi rire à vos blagues et gagner toutes les lignes dans le sac Tetris tout en vous sortant efficacement.
The Jamaica Pegasus Hotel
4/5104 Commentaires
J'ai aimé mon séjour ici. Le personnel était très ami et utile. La chambre était propre, le lit confortable. Je suis un petit-déjeuner picky mais bien. Je vais certainement rester encore
Altamont Court Hotel
3.8/5104 Commentaires
From the moment of making our reservation, this hotel was very accommodative. Provided extra information on the Jamaica Carnival - thank you Farah! Monique was very professional in chec king us in. The ladies in the Housekeeping Department were very great & attentive to our needs. Paulette went above & beyond to ensure we had all we needed for a great trip! Kudos to all! Keep on striving for excellence!!!

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