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Arroyo Vista Inn
4.4/571 Commentaires

Arroyo Vista Inn

South Pasadena|À 0.61km de la South Pasadena Nature Park
I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

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Arroyo Vista Inn
4.4/571 Commentaires
I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.
GreenTree Inn & Suites Los Angeles - Alhambra - Pasadena
4.6/548 Commentaires
Nous étions très heureux avec cet hôtel. Les employés étaient amis et agréables et il était dans une bonne position. La chambre était propre et agréable. Ils ont du bon goût, une tasse de noodles, du thé et du café dans le lobby gratuit. Le petit déjeuner était le continent habituel, mais il était bien stocké.
The Alhambra Hotel
4.1/56 Commentaires
La chambre était propre et tout ce qu'on avait besoin. L'hôtel dispose de nombreuses traductions asiatiques mais il ne prend rien de plus. Il y avait de magnifiques options de petit déjeuner et le lobby était beau. Je resterais encore.
GreenTree Pasadena
3.3/5103 Commentaires
Le petit déjeuner est gratuit, très riche, est frais, très agréable, mais je vais manger quelques fois, les fruits sont des fruits frais et frais, le lait est agréable. L'hôtel est très proche de la métro et très pratique.
The Langham Huntington, Pasadena
4.6/5139 Commentaires
Le paysage de l'hôtel est magnifique, comme le parc, situé près de la bibliothèque Huntington, dans la région des riches. Gestion ordonnée, visiteur et retour. Des voyages de service public et des parents sont appropriés.
Welcome Inn
3.6/5106 Commentaires
La chambre est confortable et confortable. La seule chose que je n'aime pas est que l'hôtel facture 150 $ de dépôt à l'enregistrement (en moyenne à Glendale/ Los Angeles est de 100 $). Une autre chose est.. le parking coûte 10 $ par jour supplémentaire. Cela ne peut pas être inclus dans le tarif de la chambre? Le coût de l'aide fait que le monde se déroule.

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