Avis : Crown Regency Hotel Makati

I stayed here for 3 days. I will definitely comeback. The locations is perfect if you like to shop and food tripping. Its walking distance for SM/Glorietta/Greenbelt. It’s pretty good for the price I paid.

The room rate is excellent; however, there are a few important guest needs that were not met—such as slippers, an iron, and my request for a queen-size bed during the reservation. Additionally, the toilet flush wasn’t functioning properly, and the handwashing sink in the bathroom was clogged. Upon entering the hotel, the entrance had an old-house smell, which could be improved to enhance first impressions. Nevertheless, I really liked the location overall.

The hotel is in a good spot, in Makati and the room itself was ok, although there were a few small stains on the bed linen; the main issues were i) I had requested a single king-sized bed but the room was a twin; ii) there was no hot water, which meant cold showers; iii) no room makeup, which meant that my toilet paper was not replenished; iv) curtains did not close all the way, which let in light from the main road outside; v) absolutely dire breakfast options. That all said, staff were friendly and polite.

This stay is great and happy with the stay. Great location and easy access to the Malls and restaurants.

Firstly, the water heater in my room was not working, which made for an uncomfortable stay, especially during the colder evenings.. Additionally, I found a lack of pillows in my room, which made it difficult to get a good night's sleep. I requested more pillows, but there was no response from the staff. Overall, the lack of attention to these issues overshadowed my visit. I hope the hotel can improve its service in the future.

This hotel is small but in a great location. Not great water pressure in the showers and the water doesn’t get hot. The breakfast was just okay.

Accesible and clean. Staffs are friendly and accomodating. We have a great stay. Happy with the experience.

Everything is ok until they charge me Php 200 for breaking a very old used toiletry glass in the toilet. So won't be back again.

i loved the proximity of the place and all staff were very nice!

had to request replacement of water heater because the ones initially installed is not properly working :( But they got it fixed

Always a treat staying at the Crown Regency Hotel Makati. Just do not expect too much though because you are simply getting what you have paid for. For me, the hotel’s location is the biggest factor in choosing it.

The location is very strategic. Near to malls and restaurants. Staff are very accommodating.

Good location

A repeated stay requested by traveller.