Hôtels près de Carter Building à Raleigh

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Located in Raleigh (Southwest Raleigh), Home2 Suites By Hilton Raleigh State Arena is within a 5-minute drive of North Carolina State Fairgrounds and North Carolina State University. This hotel is 2 mi (3.2 km) from PNC Arena and 5.8 mi (9.3 km) from Crabtree Valley Mall.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool.A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Vérifié dans le Super 8 par Wyndham situé à 3801 Capital Blvd, Raleigh, NC 27604 le 31 mai 2022 pour un séjour à l'établissement 4-night le 3 juin 2022 payé à l'avance. Le samedi 4 juin 2022, j'ai été au Front Desk et j'ai demandé que je sois vérifié sur mon séjour précédent et que le séjour Folio imprimé pour mes enregistrements. Le chef du Front Desk on Duty a insisté pour que le séjour soit simplement prolongé, que j'ai demandé de fermer. Elle m'a dit de revenir à 14 h pour le check-in et je lui ai dit que c'était bien, puisque j'avais quelque chose à faire à la bibliothèque publique de Green Road. Vous pouvez imaginer ma surprise quand à la Bibliothèque, en ouvrant mon courriel, j'ai découvert que le Front Desk Manager avait annulé ma réservation pour le samedi/dimanche. L'hôtel est très bien situé, mais il est très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, Elle s'est rendue dans la salle (322) et a mis mes affaires dans un sac de décharge (tant humide que sèche) - une masse de dégâts et est venue en bas et m'a demandé de me retirer et de me retirer des locaux. J'ai découvert que tous les autres hôtels de la région étaient entièrement réservés. J'ai décidé de partager mon expérience avec le public voyageant.

La chambre est très confortable et confortable. Il est très confortable de se rendre à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel, à l'hôtel Nous avons essayé de nous rendre à l'intérieur environ une heure avant de nous rendre à l'intérieur avec environ 4 autres personnes et aucune chambre n'était encore prête.

J'ai eu le roi avec un canapé-lit, les environs de l'hôtel étaient puants.

Sitting in the hotel as I write this. Wifi did not work in the room. I notified the front desk last night that, as soon as I entered my room, it stopped working. The only option the front desk could offer me was to call tech support, which is not fair to the employee or the guest. It is 2023, Hilton…DO BETTER. There is no menu of any kind on the site for this hotel or any other under the Hilton umbrella, which makes it very difficult to plan for what I can eat. (I am on a restricted diet that, in part, prevents me from consuming dairy.) For lactose-intolerant guests, this presents a challenge as traveling with nondairy milk is not always a practical option. Why is there no soy, oat, etc., option available like every other place that serves breakfast? Further, where are healthier options like whole grain bagels/bread? You are a multi-billion-dollar company and offering a menu online as well as whole grain and nondairy options are not outlandish or exorbitant requests in 2023. In fact, they should not even have to be brought up—ESPECIALLY when breakfast is included (yet many guests are excluded). Finally, plastic cups at breakfast? Seriously?! I am not even going to say anything more about this. Stop worrying about executive salaries over the basic comforts of your guests. It is a true shame that your oversights clouded over what might have otherwise been a pleasant experience given the friendly staff.

Le petit déjeuner était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon, il était très bon En tant que superviseur de cuisine, pour voir l'affichage et la propreté dans la zone de petit déjeuner/de manger à l'hôtel, j'étais impressionnée. Katrina a interagi avec l'invité et nous a fait sentir confortable, presque comme si nous étions à la maison! Je vous recommanderais si vous avez besoin d'une sortie et d'une bonne énergie! Merci Katrina pour avoir terminé notre séjour!

Lindsey, merci beaucoup pour nous aider à sortir avec un hôtel de dernière minute après notre vol a été annulé. Même un courtois navire de retour et de sortie. L'hôtel était très propre et tout était parfait!!! La location était très proche de l'aéroport aussi. Vous étiez un ange pour nous, Lindsey!!!

Le lit était divin. Ils ont des vélos Peloton dans la salle de fitness. Il ne manque que deux choses : des options de restauration végétalienne, une piscine extérieure. Je reviendrais ici. Il y a des options de restauration végétalienne de l'autre côté de la rue (Happy and Hale, Element - Plant-based Gastropub. Et Raleigh Raw n'est qu'à quelques pâtés de maisons.).

The hotel is very nice, but our room was dirty. The staff at the desk at 11pm when we checked in were friendly and welcoming. We were only staying there overnight as a stop on our way to vacation in South Carolina. There was my husband and I and our 3 adult children. We asked for a rollaway bed, as the room technically only sleeps 4. We waited until midnight for the bed even though I’d asked for it at the time of booking AND while texting Josh at the front desk while we were still driving, and again at check-in. My husband and I were meeting a friend who was preforming at Tin Roof while our children stayed behind. Upon arriving in the room, we noticed there was a random sock on the middle of the room. On further inspection, there were discarded rose petals under the bed as well as an oatmeal crème pie (?!?) under there. There was also popcorn on the windowsill. By 11PM on the day of check-in, I’d expect the room to be clean, not like someone had just used it an hour before. (The rose petals were still fresh!!!) It made me wonder if the sheets were even clean! (Yuck) The area where the hotel is is loud, but we expected that. We paid over $300 to stay there for less than 8 hours. We were not offered a different room or even a reduced rate or refund for having to sleep in a dirty room. We alerted the desk staff on our way out of the hotel to go meet our friend. I realize the staff has their hands tied when it comes to these things, but corporate should refund some, if not all of the room fee for putting us in a dirty room.