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5 étoiles

The Reykjavik Edition
4.3/5115 Commentaires

The Reykjavik Edition

Reykjavik|À 0.47km de la MJUK Iceland
Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

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Petit déjeuner

Ice Apartments Reykjavik by Heimaleiga
4.5/565 Commentaires

Ice Apartments Reykjavik by Heimaleiga

Reykjavik|À 0.09km de la MJUK Iceland
The location was perfect in that in was in the heart of Reykjavik - shops, restaurants, and a block away from a main bus pick up stop (#6) for tours. Bad thing was it was close to everything including bars and on Saturday night, it was pretty loud till about 2/3 am. Weeknights were fine for us, probably more noise from fighting seagulls than rowdy people. The apartment itself was difficult to find since it was behind the main building, through a short alley be tween the Vietnamese restaurant and gift shop. We asked a local at the gift shop to locate it. And despite there being graffiti on the walls, we never felt unsafe and have returned past midnight before. We stayed in #301, third floor apartment that was basically a studio with 2 twin beds, a sofa bed, small round table with a few chairs, microwave, dishwasher, clothes washer/dryer combo, all utensils/settings. There’s also a small balcony shared with the apartment next to us. The exterior and apartment doors were accessible via codes. Great because no keys are needed, but could be tricky to unlock. An alarm will sound after a few incorrect attempts. The apartment looked great. Simple, neutral colors. We couldn’t figure out whether the place was cleaned though since one twin bed sheet had a little stain and one of the pillowcase had a little something stuck to it. And it didn’t smelled fresh, though could be it hasn’t been booked in a while? We only slept there and didn’t use any of the appliances, including the coffee maker, so don’t know if they worked or if they supplied detergents. We did notice that there’s a note you had to empty trash under the sink. The spots on our sheet and the one pillowcase were not confirmed or enough to be a big concern for us. Overall, we liked the place mostly for convenience. But if you’re a light sleeper, this might not be a good choice. Also want to note they were very responsive via email. And lastly, on street parking which you’ll need to download app to pay between 9 am and 6 pm.
Canopy by Hilton Reykjavik City Centre
4.7/5134 Commentaires

Canopy by Hilton Reykjavik City Centre

Reykjavik|À 0.11km de la MJUK Iceland
I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

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Découvrez les avis des clients sur les hôtels à Reykjavik

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Center Hotels Klopp
4.1/5103 Commentaires
L'expérience de cet hôtel depuis 2 jours a été remarquable par le récepteur de bureau frontal, Farooq, qui sans hésiter et parfait attitude peut-être a aidé à récupérer mon téléphone cellulaire erroné avec la compagnie d'autobus Tour Island qui vient de nous quitter . Les personnes comme Farooq peuvent continuer à faire preuve de grande expérience de voyage.
Thingholt by Center Hotels
4.3/5102 Commentaires
Trés bon hôtel, style contemporain, spa, personnel accueillant, super propre, chambre confortables et bonne literie. Salle bain fonctionnelle avec tous produits et accessoires nécessaires. Petit déjeuner varié, copieux et bon. WIFI dans toutes les parties de l'hôtel. Il se trouve à 20 mètres de la rue principale. A RECOMMANDER
Hotel Reykjavik Saga
4.4/557 Commentaires
Une chambre de princesse, avec des lits moelleux, j ai adore marcher pieds nus dans la salle de bains chauffée par le sol. Le restaurant est très bon, et l emplacement idéal, Un grand point pour l accueil et la gentillesse de Nicholas . Cet hôtel est un endroit où il fait bon de séjourner, j espère y revenir ♥️
Canopy by Hilton Reykjavik City Centre
4.7/5134 Commentaires
I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.
Hotel Odinsve
4.3/5108 Commentaires
Could not have asked for a better hotel for our first trip to Iceland. The location was phenomenal (within walking distance from pretty much everywhere in the Reykjavik city center), but it was the staff that made it fantastic. Our flight arrived early in the morning, which means we were at the hotel ~0700, but check-in isn't until later in the afternoon (I want to say ~1500). However, Louisa (apologies for any misspellings) made every effort to try and get the room ready much faster. We were in the room and asleep by 1000, which I could not be more grateful for after the flight. Any questions we had, the front desk was more than willing to help us out and the breakfast was tasty and gave lots of options on what to choose from (which gave us one less thing to worry about). I would highly recommend this hotel for anyone visiting.
Sand Hotel by Keahotels
4.5/5109 Commentaires
Hôtel bien situé, dans une rue du centre ville, semi piétonne.. Calme. Chambres modernes, spatieuses confortables, bonne literie.Bon petit déjeuner buffet. Propreté irréprochable ! Personnel sympa, efficace et à l'écoute ! Une bonne adresse, d'où l'on peut tout faire à pied.

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