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Découvrez les avis des clients sur les hôtels à Salvador

Vous recherchez des hôtels à Pedra de Xangô ? Consultez les prix et choisissez la meilleure offre pour votre séjour.
Wyndham Salvador Hangar Aeroporto
4.2/564 Commentaires
The Novotel Salvador Hangar Aeroporto best features are its location near the airport, newer facilities than most properties in Salvador, and it operates under the ACCOR hotel brand. Despite these advantages, I must report a unacceptable experience during my stay December 28th to 31st 2022 followed by deplorable managerial customer service in response to verified and documented service failures. I have reported these issues to my travel agency, my corporate travel unit, and my personal travel networks. As I discovered this property using Trip Advisor, I have decided to report this matter for the benefit of my fellow readers. I do not recommend this property for business travelers nor cultural tourism travelers (especially not those seeking afro-Brazilian tourism or those welcoming to the African diaspora). I share some reasons herein: • Unreliable Service: During my stay I experienced one major internet outage over six business hours, as well as minor room outages (less than 30 minutes) on each day of my stay. This hotel was advertised as catering to business travelers, but the hotel provided no updates when internet would be restored despite repeated requests. I did not receive any support to manage the disruption to my teleworking, and personnel were unable/unwilling to facilitate solutions (At one point, I was recommended to use the free internet of one of the shopping malls. Imagine carrying expensive computer equipment to what my taxi driver warned was a “high crime” area). Sadly, the ability of the reception staff to identify solutions was more unreliable than the internet service. • Poor Room Quality: This hotel advertises rooms of high standards of quality, and I am sure many receive good rooms. However, I received a room that was both substandard quality (bathroom sidings and interior furniture water damaged, door malfunction, refrigerator malfunction) and pollutted by the buildings HVAC exhaust being poorly designed, allowing exhaust to flow against rooms on the lower floor (high noise pollution noticeable when sleeping). I believe most guests do not have this experience, as the issue likely affects few rooms on the lower floors. However, when choosing this property, one must ask the question, how does the receptionist decide who receives these rooms which experience high dust inflow and high noise pollution (I have videos and photos available upon request). Why are some customers placed in quality rooms, and others assigned to substandard rooms (noting the hotel has standard room types based on bed requirements)? Why did this hotel property assume that one of their few afro-descendent customers would accept the worst room in the property? • Deplorable Managerial Level Customer Service: Upon checkout, a customer service representative noted my dissatisfaction with my hotel experience, and asked if I would be willing to receive inquires from hotel management the next business day. I did not have confidence in their customer service bu
Casa di Vina Boutique Hotel
4.4/596 Commentaires
Tout est parfait. Note 9,5. Pour être note 10, il faut avoir un meilleur blackout dans les chambres car la balcone est super claire à la naissance du soleil. Nous n'avons eu qu'un problème avec la fermeture, car la carte a échoué à ouvrir environ trois fois et nous avons dû revenir à la porte.
Pousada Stella Tropical
4.1/525 Commentaires
Excellent endroit pour passer avec la famille, un endroit calme et pacifié, bien près de la plage, de nombreux restaurants sur la plage pendant la journée et dans les environs, marchés et magasins tout près, ha est également bien proche de l'aéroport qui a facilité notre voyage. Une abréviation pour tous de l'hôte très charismatique et performante.
Best Western Salvador Hangar Aeroporto
4.2/566 Commentaires
I would like to congratulate the bartender Danilo who makes a great caipirinha and knew how to communicate in my language, excellent service and good food, polite and efficient receptionists, clean and very tidy rooms.
Hotel Praia da Sereia
3.6/520 Commentaires
Service excellent, check in super rapide. Petit-déjeuner bien servi! Fonctionnaires super éduqués
Hotel Pousada Encanto de Itapoan
4.2/518 Commentaires
L'hôtel est confortable, organisé et propre, les employés sont sollicités et éduqués. Il se trouve à 2 minutes à pied de la plage de l'Itapoan bien près du phare, dans une pièce réservée de la plage, avec la marée basse crée des piscines naturelles et vc se trouve toute la journée, dans l'eau chaude. Comme des points d'opportunité de l'hôte, améliorer le petit-déjeuner, car c'est très simple et avec très peu d'options, ils pourraient changer le cardaillon un peu plus pour être plus attrayants. Il n'y a pas de service de déjeuner et de dîner, mais il y a un restaurant (5min) à pied à juste valeur, les Ifoods perçoivent une livraison absurde, ou choisir de manger sur la plage même. Mais tout valait la peine et reviendrait.

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