Avis : Rankeisou

amazing place, food is great, yukari is a great host! private baths are awesome

A magical experience to stay at Rankeisou. The mountain surrounding n a flowing river besides a hundred year old ryokan is indeed special especially when everything was covered in snow during our visit. Dinner was exquisite n breakfast was fabulous. The experience was made even more special by Yukari san who took the trouble to explain to us the significance of the Japanese cuisines n the historical background of the place. We are indeed mesmerized.

這個酒店距離新潟的燕三條車站還需要半小時車程。酒店有免費車接但必須提前2天預約。酒店是1933年成立。周邊環境四季都超級美。窗前是緩緩的河流，直接引入房間喝的山泉水非常甜美。安靜的喝杯手沖咖啡，閲讀三島由紀夫的《金閣寺》，餐也很豐富。這個酒店中國人很少，來度假的基本都是日本人。

川が見えるお部屋でした。窓が大きく風景が一枚の絵のようです。 お食事も中庭が見える個室でちらちらと雪も降り最高でした。日本酒もどれも美味しかった。グラスの白ワインも思いの外おいしかったので、なにを飲もうか悩みました。 雪の露天風呂ではぬるめのお湯にずっと浸かっていられました。 また是非行きたいです。

服務非常好，讓人感到賓至如歸。酒店景色優美，環境幽雅，流連忘返。有機會還會來。

真的很超出預期，雪景超美，湯池漂亮。溪流房特別美，旅館也很乾凈。

조용하고 료칸 공간이넉넉해 편한이 즐기고 갑니다 직원들 모두 친절히 대해주셔서 더욱 종았어요 온천물좋아요

服務超級好，房間也很乾凈，唯獨有一股味增之類的味道

Last week I had the great fortune to experience Rankeisou for the second time. Just as in my visit with my wife last Fall, this visit with my mother and aunt was an incredible experience. If you fancy a chance to see and feel a side of Japan away for the usual tourist spots, this is it. Wonderful natural setting, historic and beautiful building/accommodations, spectacular food, soothing “Onsen”, and a most welcoming staff. What a memorable visit we had. Almost hoping Rankeisou stays off the beaten path so the few of us that know this hidden gem and keep it to ourselves. Alas, the Shinkansen (bullet train) makes this incredible experience to easy to enjoy.

Perhaps we were expecting too much because of the good reviews, but the dinner speed was so fast! Though we ordered 2 beer and daiginjo sake, all dishes and dessert were served in only 50 minutes. As a long-established ryokan, it usually takes 2 to 2 and 1/2 hours to enjoy a meal, but this ryokan was like as fast as busy lunch restaurant. Some of the plates were factory made, the carp sashimi sauce was too spicy, and none of the dishes were reasonably hot, even the gratin was just slightly warm. We totally don't understand why this inn has such high reputation. The inn itself is old and well preserved, but not well cleaned. Stink bugs infestation may be unavoidable, but there were dead stink bugs in the hallway in front of my room from the time we checked in until the next morning. Dozens of them were also left in the toilets and hand washing area. We suppose this is endless to clean them but we must say that should be exterminated as soon as they are found. The waitress is a newcomer, but her service and explanation of meals were minimal only. Much improvement is needed to be a real good reputational Japanese inn.

Our stay at Rankeisou was absolutely soothing for our bodies and souls. If you’re looking to stay at a traditional ryokan that’s away from the chaos of a big city, eat delicious and nutritious meals, soak in beautiful outdoor onsens, and experience the kindest hospitality — look no further! You MUST stay here and I guarantee it will be a life-giving and special experience. It certainly was for us. The inn itself is nestled in nature and if you’re lucky to get a room by the riverside, you can hear the gentle flowing river. The grounds are well-kept and must be beautiful in all seasons. We came near the end of November, and even with overcast skies and fallen leaves, the ryokan was so picturesque. Indoors, you can see all the thoughtful touches such as fresh flowers, signs in calligraphy on traditional paper, and an amazing record collection + speakers. There are public onsens and also private onsens available by reservation once you arrive. We stayed two nights with the breakfast and dinner options and - wow - I can’t even begin to describe how delicious everything was. I do not eat raw fish but they were able to accommodate by replacing the sashimi with other options such as steamed shrimp and crab. Mountain vegetables galore, wagyu, river fish, grilled fish, soups with insane umami - all subtle but exquisite taste. Some of my favorites were things like pickled radish steeped in sweet vinegar with yuzu or the tempura chestnut — and these weren’t even the main dishes. Very satisfying and filling meals! But what makes Rankeisou stand out from all the places we have stayed, is the kindest hospitality from Yukari san, who spoke fluent English and was my first point of contact since making the reservation directly on the website. Yukari san went out of her way to help us out, and while I will spare you all the details, I will say this: she felt more like family than a stranger and I sincerely hope you all will get to meet her. She is amazing! All of the staff here have been kind to us despite us not speaking Japanese and I cannot express my gratitude enough. I am so thankful that we were able to experience the magic of Rankeisou. Our favorite ryokan! Some practical tips: 1. I highly recommend renting a car so you can explore the area at your leisure. You could visit the snow peak headquarters, the Suwada open factory, etc (the tsubame-sanjo area is know for their metalwork and various crafts! Perfect place to get one of a kind souvenirs) 2. If you’re going to take public transportation from Tokyo, get the JR east pass as you will get it’s worth by just making a round trip to Tsubamesanjo station. 3. The free ryokan shuttle service will take about 45 minutes to get from the station to the inn so when you are booking your trains, keep that in mind. Shuttle pick up time from the station is 2:45 pm. The morning shuttle leaves from the inn and 10 am. Plan accordingly!

My stay at Rankeisou was nothing short of amazing. I tried to look for a ryokan in different parts of Japan and finally settled on this, but it turned out to be so incredible that I’m so glad to have found it. The building and ryokan is almost 100 years old, but everything was new and comfortable that it felt so luxurious being in a historical place. I went at a time with snow everywhere and it was just beautiful even to look at it from the outside. The food was amazing, every meal rivaled even that of kaiseiki in Japan. The ryokan served everything from the local area- so I had lots of mountain vegetables, meat and fish from Niigata. The porridge cooked with onsen water was so so good. The ryokan does such a good job of showcasing the good produce of the area. The menu was even carefully explained in English. The onsens were equally amazing, both the private and public onsen. I spent much time enjoying them. Most of all, it is the kind hospitality of Ootake-san, the proprietress of the ryokan that made the stay especially memorable. She spoke and wrote perfect English, and was so helpful and attentive and went out of her way, I felt like I was staying in her home, instead of a public ryokan. I also could chat and got to know her, I had a really good time. I hope to be back soon as I’m missing it already!

We were recommend by a local and are glad we tried. Good- Beautiful old hotel in a beautiful setting Room is modern and comfortable (we stayed in Keiryukan, a newer part) 2 Private baths which you can see the river Meals are not overwhelming, but elegant and quality food Didn't like- We had meals in a Japanese style room where we have to sit in a tatami. Our legs were tired and didn't feel comfortable during the meal

去年、友人２人と嵐渓荘に泊まったのてすが、とても良かったので、今年もリピートしました。2回目の宿泊ですが大満足です。お部屋やお風呂から川のせせらぎが常に聞こえて、それがとても心地良かったです。お食事は山菜や川魚ですが、一つ一つ丁寧に作られていて美味しく、夕食と朝食の全てのお料理を、３人とも完食しました笑。宿の方もみな親切で、気持ち良く宿泊でき、気分をリフレッシュすることができました。嵐渓荘、おすすめですよ！