Évaluations de Amara Sanctuary Resort Sentosa

Bad experience with front staff (Male Chinese young boy wearing spec) very loud and rude in communication. He advised us to cancel the booking. Not helpful as a hotel staff. Not professional. Please advise hotel staff have basic manners when communicating with hotel guests. So poor service.! Unpleasant stay. Very bad.

很安靜的酒店，服務人員見到你都會主動跟你示好，吃酒店早餐小哥哥會教你煮當地的粉給你端到桌上，自然環境特別好。房間也很大。四樓還有泳池。

位置可以，服務可以。早餐不行，不值那些錢，種類太少，沒啥可吃的。樓下有個孔雀叫早，不怕早上起不來，哈哈哈，有點可愛

Hotel is undergoing a renovation at the lobby which makes the check in and out process very very inconvenient because we have to lug out luggages across a gravel floor which is really bad for our wheels. Clean rooms but old and requires maintenance. Shower head holder is loose and shower keeps dropping down. There's rust around the towel holders. Certain light switches don't work. Stains on the room sofa. TV can't be switched off unless we off the main switch. So maybe a controller issue. Online concierge service was very responsive though, and staff were generally very helpful. Nice mini bar assortment.

Thank you very much for surprising us with a cake for our daughter's advance birthday celebration during our stay. Shuttle bus helps smooth our return journey back after staycation. Warm welcome and care showered by front desk, concierge, security and housekeeping throughout. Our kiddos look forward to plan next staycation soon.

房間不錯，環境綠化很好，服務很好，剛剛訂的東西一眨眼就送到了。游泳池也很不錯，晚上可以看落日🌇。缺點是泳池衞生不太好，其他都很不錯。

酒店的服務員跟**一樣，怪不得網上會有差評！這家酒店給我留下了非常深刻的印象，房間很寬敞乾淨，服務態度也很好，是商務出差和旅遊的理想住宿地點。

Renovation made finding the lobby tough. Don’t feel like the way finding signage were 5 stars hotel standard

挺好的。整體還可以吧

泳池可以看到海邊，非常出片

Hotel was undergoing some renovations but it was something we knew beforehand and it didn’t really affect our stay. Room size turned out bigger than expected. Check-in service and overall front desk service was good.

房間面積很大，酒店環境很好，四周綠樹環繞，無邊泳池賊出片！！強烈推薦。

5/5！！！很少給一個酒店寫評論，還寫那麼長的好評！但這家酒店我真得太喜歡了！ 本來在平台看到很多差評很擔心來着，但是要自己親身經歷才知道網上很多資訊看看就好！ 一進門就覺得這酒店房間很大（對比新加坡很多酒店），還有浴缸，但忙着出去玩回來很晚，就沒有好好享受。周圍整個就是度假村！對面就是環球、海灘、、纜車，餐廳。玩的吃的應有盡有！附近也有711便利店。 衞生也很好，因為我皮膚很敏感，有點臟就會很癢！但這家很衞生！ 服務也很好，華人就不用説了，在新加坡的華人都超熱心超耐心的~前台其他人種的姐姐也很nice~半夜回到酒店衹有保安在，也很好給我們拿了好多水，跟我們有説有笑的~ 總之很贊，性價比也很高，如果有下次肯定會再住這家酒店~也會推薦其他親朋好友來

還可以，沒有評論説的那麼差～衹是比較老舊，海邊有點潮濕，位置挺好的，到哪都很方便！不錯不錯的！性價比很高了！