Hôtel spa à Parañaque

all is good but there was a miscommunication about check out time. we paid2 hrs extra for late check out 1pm, however were told to leave by 11am. which we did. it cud be prevented if the communication was conveyed to the reception who seems to know nothing. other than that, all is good. the host is friendly amd accomodating.

The crew and staff are very well-trained, knowledgeable, and informative to every guest. Very good service, we enjoyed our stay!

Booked one deluxe room and stayed for one night with kids. The room is sufficient, ample toiletries with a bottle of distilled water. The kids enjoyed much at the pool, it was big maximum of 4.2 feet and an adjacent kiddie pool with water fountains also good thing is that the kiddie play room is just along the area so you can watch your kids play around. They also have sun loungers and couches. At the same floor they have this six hole miniature gold area designed for fun and playful guests. In the evening we went to the roof top, there was a bar and spend some time just chilling around. Then buffet breakfast was ok, the kids loved the champorado. Then we went for a quick stroll to the adjacent mall, and you don't have to go down for there was a connecting area at the 4th floor. All in all the stay was absolutely ok despite this musty smell, I think from the carpet that is not dried up? or from the sewer. However, that does not make our stay memorable.

C'est dommage que je n'aie pas pu utiliser la piscine de peur de me brûler, mais je me suis bien reposé. Je recommande de bien se reposer tout en utilisant les installations de l'hôtel. Si vous devez prendre un taxi et aller chercher du remplacement, vous aurez du mal.

This place is great. Beautiful interior design. Great location and view. Amenities are great big swimming pool for free usage and free one Parking. Great for my family stay Host Gordon and Mary are perfect. Will come back again

Voici un réexamen basé sur votre expérience : --- Nous avons séjourné dans cet airbnb pendant 8 nuits et nous avons eu une expérience mixte. Nous sommes arrivés à environ 5 heures, deux heures après l'heure de check-in officielle de 3 heures, seulement pour trouver l'unité n'était pas propre. Le personnel est arrivé à 15 h 30 pour nous apporter des serviettes et une couture de lit, nous avons demandé des outils, nous avons fini d'acheter nos propres fournitures de nettoyage pour préparer le lieu avant de pouvoir se réinstaller. Cela a été frustrant, surtout après avoir voyageé d'un autre pays, comme nous l'espérions d'être relaxés à l'arrivée. Bien que l'unité elle-même ait un potentiel, le manque de nettoyage et de préparation avant notre entrée était un problème important. Globalement, je recommande cette place pour son emplacement, mais il faut améliorer la propreté et la préparation des invités.

Second stay, different unit in Phase 1—and still an amazing experience! We truly enjoyed our time again. Just a small note: compared to our previous 2-bedroom stay, the kitchen utensils were more complete and had bigger pots and pans. The 3-bedroom unit had smaller ones than expected, but it wasn’t a problem for us since we live nearby and could easily get what we needed. ONCE AGAIN, KUDOS TO THE HOST. Thank you...

We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception. Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception. The room and design is very lovely and modern. Its spacious enough for us to have a great stay Thank you

ses bonnes

Feedback and Complaint Regarding Recent Hotel Stay I would like to provide feedback and raise a concern regarding my recent booking experience. I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed. The replacement accommodation provided did not meet expectations: • The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival. • The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property. • Overall, the place felt unprepared for a group of our size. On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts. While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter. Sincerely, Cheryl ******** ******************* Bayshore phase 2