Hôtels 4 étoiles à Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

L'hôtel bénéficie d'un emplacement privilégié sur une artère principale de Madrid, à proximité de la Puerta del Sol et d'autres attractions touristiques. Bien que la chambre n'offre qu'une vue intérieure et aucune vue sur la rue, elle était globalement acceptable et suffisamment spacieuse. Le personnel était par ailleurs très aimable. Seul bémol : l'insonorisation, perfectible.

La chambre est spacieuse et peut accueillir quatre personnes. Elle est très confortable et propre, absolument parfaite pour un séjour en famille. L'environnement et les équipements sont également bien pensés et pratiques. Pour le petit-déjeuner, nous avons choisi le café communautaire juste à côté de l'hôtel, c'était délicieux. Le hall propose également de l'eau pétillante glacée et de l'eau minérale gratuites à volonté, ce qui était génial pour nous.

Ce serait plus parfait s'il y avait un canapé ou un tabouret

L'emplacement est idéal, tout près de l'arrêt de bus 203 pour la gare et l'aéroport. Marcher ne nous pose aucun problème. Il nous a fallu environ 45 minutes pour traverser le parc du Retiro et rejoindre le Musée national d'art Reina Sofía. Le Palais de Cristal est fermé, mais la fontaine devant est charmante. Le chemin du retour le long du Prado, le soir, est également très agréable.

L'hôtel est excellent, les installations sont impeccables, les chambres sont parfaitement propres et le petit-déjeuner, délicieux et varié, est vraiment exceptionnel. Les sites touristiques sont accessibles en 20 à 30 minutes en train ou en bus, et de nombreux supermarchés et restaurants se trouvent à proximité ; vous n'aurez donc aucun souci pour vos repas. De plus, le quartier est calme, ce qui est très appréciable.

La chambre était très propre et l'hôtel fournissait deux bouteilles d'eau par jour (c'était le seul hôtel en Espagne à proposer systématiquement de l'eau). Il fallait demander les autres produits séparément (je n'ai pas sollicité la réception). Le petit-déjeuner européen traditionnel était très bon. Les transports étaient pratiques, avec un accès facile au métro et aux bus. Le personnel de la réception et les autres employés parlaient bien anglais.

L'emplacement est très pratique, à proximité de la gare d'Atocha, avec un accès facile à toutes les directions. La chambre est propre et bien rangée. La réception a dit que vous pouvez passer à une chambre plus grande pour une somme modique, mais la chambre est un peu. bruyant face à la route. Le shampoing, l'après-shampoing et le dentifrice sont également de haute qualité, la pression de l'eau est suffisante, la réception est très polie et le petit-déjeuner est bon. La marque Hardrock est garantie. Ce qui est étrange, c'est qu'il y aura une alimentation électrique insuffisante dans le bâtiment et qu'il y aura des coupures de courant. Un matin, l'ascenseur ne fonctionnait pas, mais cela n'a pas eu beaucoup d'impact sur nous.

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!